Construction of hotel team spirit
Team spirit is a kind of ability to enhance communication and exchange with others, and it is also the ability to cooperate or cooperate with others. So how to build hotel team spirit? Let's take a look!
First, determine the enterprise's common goal, which is the embodiment of the guiding function of team spirit.
The cultivation of team spirit requires the cooperation of employees Qi Xin, and everyone integrates a force to work towards the common goal. As far as possible, let the employees of this department * * * participate in and work out the goal of * * *, so that the employees can have a thought and work hard. To this end, we can establish an effective communication mechanism in corporate hotels, so that the guiding function of enterprises can play a better role. We know that if we want employees to really participate in the development and construction of enterprises, we must constantly communicate with them, and guide employees to strive for the same goal with the guiding function of enterprises themselves, which also makes employees feel their own strength and sense of participation. According to enterprise management, it is not difficult to find that continuous communication is needed to maintain team spirit in the daily work of enterprise hotels; On the other hand, when communicating with employees, the enterprise as a whole must do a good job of commanding and guiding, and make timely guiding influence on employees. This is because: when the personal goals of employees are consistent with the goals of the enterprise team, employees will easily have a sense of trust in the enterprise, so that morale will be improved and the popularity of the enterprise will be more vigorous. Then, when the top management of the enterprise formulates the development goals and strategic measures of the enterprise, it needs to communicate and coordinate with the employees in time. At this time, the members of the enterprise team will have a strong sense of professionalism and responsibility, and they will be proud of the development of the enterprise. Then, why worry about their willingness to actively undertake team work and tasks? Why worry about their working atmosphere at its best?
second, cultivate the cohesion of employees, which is the embodiment of the cohesion function of team spirit
any organization needs something called cohesion, which is no exception for corporate hotels, and the construction of team spirit is the best measure to cultivate and stimulate the cohesion of all employees. Team spirit leads all employees to identify with their sense of mission and belonging, so as to form the same habits, beliefs and cultural atmosphere in practice and gradually strengthen the team cohesion of this enterprise, so that all employees have the same spirit of struggle and work motivation. Creating a corporate culture atmosphere of "we are a family that loves each other" in corporate hotels makes all employees feel the love and trust between them. Caring for and caring for employees is to make them devote themselves to their work and make them willing to make contributions, so that they can become their own heartfelt behaviors, and the corresponding incentive system and measures will run through the whole process of enterprise development, so that employees can enhance their feelings under the guidance and goals of * * *. To this end, we can carry out the following activities, such as: insisting on monthly birthday dinners for employees, organizing regular cultural and recreational activities, organizing paid vacations or tours for outstanding employees at the end of the year, and giving full play to the advantages of the hotel to organize employees to experience consumers and other activities. These activities make employees have a strong sense of belonging to the enterprise, which makes them like their team, love their team and sincerely want to belong to this team and be proud of it. It can be said that when employees of an enterprise have this kind of cohesion, they take the enterprise as their home and have a strong sense of belonging. Everyone can share achievements and failures, and employees are willing to help others overcome difficulties to increase cohesion.
3. Stimulate employees' enthusiasm and initiative, which is the embodiment of the incentive function of team spirit.
In the operation and management of corporate hotels, different employees' work enthusiasm and initiative are different, and team spirit can motivate all employees' initiative and enthusiasm through the embodiment of enterprise incentive function, so that employees can get the embodiment of work effect in reward and punishment. Moreover, employees who have made progress and good performance can also set an example for those who have temporarily lacked and lacked performance, so that employees can make progress consciously and actively, strive to do well, and strive to catch up with the best employees in the team. It should be noted that this kind of incentive is not only a material reward, but also a spiritual reward, such as being recognized by team members or being promoted, so that employees can appreciate the benefits and incentives brought by the effectiveness of team spirit. To this end, the author believes that if rewards are proportional, they should be more spiritual rewards. According to the principle of psychology, it is not difficult to find that the most positive and direct affirmation for people is to let the recipients feel their sense of success and satisfaction, and get respect and trust from others. In corporate hotels, we must really pay attention to the opinions of team members and give them appropriate authorization, which makes them have the motivation to complete their work and tasks, give them appropriate rewards when they do well, and don't criticize and blame them too much when they don't complete their work and tasks, because after all, everyone wants their work to be recognized and affirmed.
Fourth, give play to the management and control of the team, which is the embodiment of the control function of the team spirit
In corporate hotels, not only the individual behavior of employees needs the control and management of managers, but also the group or team behavior needs certain control to carry out coordinated and harmonious operation. And? The control function produced by team spirit can constantly influence employees through the conceptual strength and atmosphere formed inside the team as a whole, and restrain employees' personal behavior through the rules and regulations in the enterprise, so that they can aim at the interests of the team. Of course, the control function of team spirit is not a compulsory control, but a soft control force from the inside out, which will control its members through the same influence of employees, so as to realize the transformation of short-term behaviors and values among employees into long-term behaviors and values, which has a lasting force that is deeply rooted in the hearts of the people. It can be said that as the leader of the team, hotel enterprises should play the control function of team spirit, make employees willingly obey themselves, make the team achieve the same goal with the cohesive force of * * *, and encourage employees to exert their ability to surpass themselves. Then, this is the highest embodiment of the control function in the team spirit of hotel enterprises.
Fifth, create a working atmosphere of mutual trust among employees, which is the embodiment of employee trust function of team spirit.
Team spirit embodies the spirit that team interests are above everything else. Therefore, the same goal of the team in corporate hotels is to maximize profits in corporate hotels, so that enterprises and employees can win. Therefore, how to realize the team spirit in corporate hotels needs to constantly observe the team strength and implementation effect of this team, and the trust among employees is the most essential core issue to realize the team spirit. To this end, we must do the following in the process of building the team spirit of corporate hotels: first, corporate hotels should have clear goals and do their own work; Secondly, corporate hotels should influence employees to actively participate and respect each other through team spirit, so that the relationship between employees is mutual respect and mutual trust; Third, corporate hotels should actively create a corporate atmosphere in which everyone is responsible and everyone is responsible. No matter between employees or between employees and managers, they should be in a working state of listening and accepting each other. The purpose is to brainstorm and work hard for the development and profit maximization of corporate hotels. Fourthly, the strong corporate culture and atmosphere in the corporate hotel can render a warm and harmonious scene, so that employees can contribute to the development of the enterprise? Desperate risk and taking the enterprise as home make trust everywhere in the whole enterprise from top to bottom. In short, the corporate hotel is to integrate the mission and values of the enterprise into each employee, so that they can help and support each other in the same boat; We should also encourage employees to cultivate concepts such as keeping promises and putting credit first, rely on working partners to improve and optimize their work, and constantly tolerate other employees, so that everyone can coordinate, complement and cooperate, and * * * can give full play to their abilities in the big environment of corporate hotels, and also inspire other employees to unite and help each other and identify with each other, so as to serve the corporate interests of * * *.
expanding content
experience of hotel team spirit
how to enhance employees' loyalty to the enterprise, we must strengthen the construction of team cohesion and pay attention to the construction of team spirit. Customer satisfaction and harmonious employees are one of our corporate purposes and the theoretical basis for our team spirit. Building a harmonious enterprise and developing scale chain make our enterprise pursue the spirit. This includes the harmony between enterprises and employees, employees and workers, enterprises and partners, as well as the harmony between enterprises and all walks of life. The internal performance of the enterprise is to improve the product quality, service quality and management environment by creating a harmonious working and living environment and establishing a working atmosphere of mutual support and unity between the enterprise and employees. Outside the enterprise, it shows that our cooperative relationship with customers, suppliers and all walks of life is based on honesty and win-win conditions, and they have created a harmonious internal and external development environment for our enterprise.
infinite kindness means kindness and charity. Confucius said: "Benevolent people love others", saying that society should be full of love, and we must be full of love for employees from top to bottom, so that everyone can live in an atmosphere of love and feel comfortable in their work. This is also what our core values require of us. Our enterprise has love, and the enterprise will have affinity; Employees have love, and enterprises will have fighting capacity; Enterprises with love will form cohesion. Only with the tolerance of love can all kinds of love be transformed into strong productivity and competitiveness, and then we have a strong cohesion, so that our cause can be continuously developed. In addition, our core values also extend to employees who advocate doing more good deeds, giving more love and taking on more social responsibilities while realizing their own life values.
when it comes to the importance of team spirit, first of all, we should know what team spirit is. Team spirit means the company's sincere unity, unity of purpose and cooperation, which is why we have to set our long-term and short-term goals. It is an ideal and spirit to unite the team. Just like a huge ship sailing in the sea, with the correct command of a wise captain and the cooperation of brave crew, everyone on this huge ship plays an important role and condenses into a huge driving force to break the waves. Our enterprise, as long as it has this spirit, will be able to thrive in the competition of incentives.
The importance of team spirit lies in the embodiment of individual and group strength. A brook can only generate broken waves, and a hundred rivers and seas can stimulate stormy waves. The relationship between individuals and teams is like a brook and the sea. Every employee should integrate himself into the collective in order to give full play to his personal role. Personal development is inseparable from the development of enterprises, and employees should closely combine their personal pursuit with the pursuit of enterprises and establish the belief that they are in the same boat with enterprises through thick and thin. The core of team spirit is cooperation. Everyone's work in an enterprise is not absolutely independent. Between departments and employees, the work is relatively independent, but it permeates each other. Therefore, the division of labor is relative, and the division of labor is inseparable from cooperation. Cooperation is for better work. Everyone on this huge ship has different positions, but to reach the other side of victory, we must unite and cooperate and move towards the same goal.
Team spirit: the spiritual support of enterprise development
Team spirit is manifested in our cultural atmosphere and our mental outlook, which is a spiritual atmosphere that we all feel; The soul of an enterprise is our business thinking, which is an invisible and intangible charm. Our business thinking has established our development goals for us. This kind of thinking is like a person's temperament, charm and so on. Can unite our whole team.
Experience of hotel team spirit
As hotel people, we all know that the hotel is a comprehensive product, and the business department is the survival condition of the whole hotel, and the logistics department is the indispensable support of the business department. The salary of every service staff in the hotel comes from the guests. If there are no guests in the business department, there will be no operating income, and the logistics department will naturally not survive. Similarly, if the business department does not have the promotion of the logistics department, it will not be able to create good economic benefits.
The progress of the times has brought some fashionable elements, but it has also taken away some simple qualities. The spirit of being happy and dedicated seems to be an extremely scarce treasure in this era. When an employee enters a hotel, he always thinks that the spirit, goal and business philosophy of the hotel have nothing to do with him, as long as he does his job well. When all people start to go their own way, I think a hotel and an enterprise will have no centripetal force. Without centripetal force, how can a hotel have good service?
Some people always think that the service industry is an inferior industry, and many young people are afraid to face their jobs and careers. When others cast biased eyes on us, we also cast a fig leaf in our hearts, so we are always afraid that others will know that they are working in a hotel, and they always have a selective job, and they are unwilling to meet guests and serve them. When an employee has this idea, it is hard to imagine that he will be happy and dedicated. ;