It is suggested to inquire through the following channels:
1. Log in to China Merchants Bank official website, click "Service Network" in the upper right corner, select the city and region, and enter the address for self-inquiry;
2. After logging in to mobile banking, click "Home/Finance/My → All → Outlets → Outlets Reservation" to inquire;
3. Provide city and specific location inquiry through online customer service;
4. Call the customer service hotline of China Merchants Bank and select 3-5-9 to enter the manual inquiry.
Tips: It is suggested that you contact the branch or customer service hotline to confirm the business hours before you go, so as to avoid the inconvenience caused by temporary closure (such as holidays and other special circumstances).
(Response time: September 2020 1. Please refer to the latest business changes announced by China Merchants Bank in official website. )