Front Office Department

Front Office Department is the first place that guests contact after entering the hotel, involving the hotel to provide services to the guests of the contents of the hotel is the core of the entire hotel service work, the market image of the hotel, the industry's competitiveness and economic benefits have an important impact.

Hotel lobby **** under the following sub-departments: front desk, concierge, business center, booking center, commodity department, lobby bar. Front desk for the guests to handle entry and exit formalities and various services consulting; concierge department for the guests to provide luggage hosting, delivery and other services; business center for the guests to provide information inquiries, telephone, telex, graphic fax services; typing, photocopying, car rental, booking and other services; booking center for the guests to handle the network and telephone booking business; commodities department sells a variety of goods, such as daily necessities, local products, tourist souvenirs, cultural goods, leather goods and so on; lobby bar The Lobby Bar has two functions: Breakfast Restaurant and Coffee Shop. The Breakfast Restaurant provides breakfast service for guests; the Café provides guests with services such as hospitality, drinking and chatting, and tasting coffee and drinks. 7:00-9:30 a.m., responsible for the breakfast of hotel guests, creating a warm and comfortable dining environment for guests, and bringing guests a good mood for the day; 10:00-24:00 a.m., responsible for the hotel's business guests' talks and chats, providing guests with a quiet and private meeting or leisure environment, so that guests can enjoy their lives even during their busy work. busy work can also enjoy the relaxed environment atmosphere.

Rooms Department

Rooms Department is responsible for most of the service work during the guest's stay in the hotel, and its business scope involves the entire hotel room and public **** area hygiene and cleanliness, the control of material and supplies consumption, maintenance of equipment and so on. The level of room service and management, not only affects the hotel's reputation and room sales, but also directly affects the economic benefits of the hotel.

Hotel room department **** divided into the following small departments: room service center, room cleaning department, conference center, PA group, fitness center. Room service center for guests to provide information inquiries, service demand acceptance, complaint acceptance and feedback and other services; guest room cleaning department for guests to provide guest room cleaning, service demand implementation and other services, the guest room can provide guests with telephone, fax, laundry, ironing, alcohol and food, room safe, shoe shine service, broadband Internet access, computer rental and other services; conference center for guests to provide conference reception, performances and other services; PA group for the hotel to carry out public **** area cleaning, including floor, glass, carpet, chandelier cleaning, etc.; fitness center for guests to provide fitness services, etc..

Hotel rooms***151 rooms, divided into the following room types: presidential suite, deluxe suite, deluxe king room, business king room, deluxe standard room, business standard room, holiday single room;

Room area***there are 7 meeting rooms, respectively, the first conference hall (capacity of 350 people), the second conference hall (80 people), the third conference hall (120 people), the fourth conference hall (120 people), the third conference hall (120 people), the third conference hall (120 people). 120 persons), the fourth conference hall (with a capacity of 15 persons), the fifth conference hall (with a capacity of 170 persons), the sixth conference hall (with a capacity of 16 persons), and the meeting room (with a capacity of 10 persons). The banquet halls in the dining area can also accommodate meetings at the same time, with a maximum capacity of 450 people.

Food and Beverage Department (Holiday Banquet House)

The Food and Beverage Department*** is divided into the following sub-departments: the Sales Department, the Facilities Department, the Meal Preparation Department, and the Kitchen. Business Department for the guests to provide banquets and dining reservations, banquet negotiation, guest return, welcome reception and other services; floor face is responsible for the opening and closing work, and for guests to provide ordering and meal services; meal preparation department for guests to provide the preparation of materials, delivery, fruit plate production, dishwashing and delivery services; kitchen is responsible for the production of dishes.

The Catering Department can provide Cantonese, Sichuan and local dishes, and has 20 deluxe private rooms, which can provide guests with a high-grade dining environment. The catering department can also receive banquets of different sizes, including the banquet hall with a capacity of 33 tables and the Seine River Hall with a capacity of 8 tables. At the same time, the meeting rooms in the guest room area can also receive banquets, the first meeting hall can accommodate 18 tables, the second meeting hall can accommodate 8 tables, the third meeting hall can accommodate 10 tables, and the fifth meeting hall can accommodate 10 tables. 2007 January 10, the Holiday Banquet House Banquet Hall was awarded as "the most charming wedding banquet hall in Baoding"; the Holiday Banquet House was named "the most influential wedding banquet hall in Baoding". "The most influential hotel catering brand in Baoding prefecture.

Bath Department (Finnish bath)

The Bath Department*** is divided into the following sub-departments: the front office, bar, women's bath, men's bath. The reception hall provides guests with reception, introduction, leading, opening the checkout and other services; the bar is engaged in recording orders, supervise the technician on the clock and other work; female bath provides guests with shower, bath, dry steam, wet steam and other services; male bath provides guests with a hall bath, shower, bath, dry steam, wet steam and other services; bath also provides rubbing baths, massages, head therapy, foot therapy, tobacco and alcohol services and chess and cards services, and so on. The bath **** has 5 luxury private rooms, 21 massage rooms and 7 chess and card rooms, which can provide guests with high-grade leisure and health services.

Beauty and Hairdressing Department (Holiday Beauty Salon)

Beauty and Hairdressing Department*** is divided into two small departments: Holiday Hairdressing Salon and Holiday Beauty Salon. The Holiday Hair Salon provides guests with hair design, haircutting, perming and coloring services; the Holiday Beauty Salon provides guests with beauty care, slimming and nail services.

Sales Department

Responsible for the hotel's market development, customer management and marketing planning, through the design and development of service products and market promotion, publicity and other work to enhance the hotel's brand image and customer recognition.

Finance Department

Responsible for the hotel's financial management, audit management and cashier management, assist the general manager to guide the departments to carry out business management and cost control.

General Manager's Office

Responsible for the hotel's administrative management, through efficient uploading and downloading, supervision, quality inspection, outreach and public relations, employee welfare, etc., to enhance internal execution and improve the internal and external business environment.

Human Resources Department

Responsible for the hotel's human resources management, through the recruitment, hiring, selection, training, assessment, incentives, etc., for the hotel to establish a stable and efficient management team and service team.

Logistics Department

Responsible for the hotel's logistic support, including the management of staff canteen, staff dormitory, laundry and warehouse, to provide effective support for the operation and management of each department.

Engineering Department

Responsible for the maintenance, repair and updating of the hotel facilities and equipment, and reducing the hotel's energy consumption through effective energy control.

Security Department

Responsible for the hotel's production safety and security, preventing all kinds of safety accidents through safety training, supervision and inspection, security monitoring and other behaviors.

Network Management Room

Responsible for the maintenance, repair and updating of the hotel's computer, network, lighting and sound, telephone and television facilities and equipment and various software systems.

The hotel adheres to the brand positioning of "platinum four-star", vigorously promotes the hotel brand, and constantly extends the related service industry to expand the scale of the hotel. 2010, Huazhong Holiday Hairdressing Salon set up the first branch; in 2011, the hotel set up "Huazhong International Travel Agency" to expand the tourism business; in 2011, the hotel set up "Huazhong International Travel Agency" to expand the tourism business. In 2011, the hotel set up "Huazhong International Travel Agency" to expand the tourism business; in the same year, "Huazhong Holiday Celebration Company" was established to create the hotel "wedding banquet - wedding - tourism" one-stop service. At the same time, the first hotel chain - Huazhong Business Hotel will be completed by the end of 2011, the second hotel chain - Huazhong Resort Hotel and the third hotel chain - Huazhong Club is in the planning. Holiday Inn Central China has entered the fast lane of rapid development, and is striving unremittingly for the full realization of the national famous chain hotel brand.