After training and study, the staff of the check-in window quickly mastered the refund and payment operation process of using credit card payment and WeChat and Alipay scan code payment.
Through the on-site observation and calculation by the staff, the average service time of each passenger is shortened from the original 1 minute of 30 seconds to 1 minute, which not only saves valuable travel time for passengers, but also saves the time for staff to exchange cash, so that they can have more time to serve passengers.
At the same time, electronic payment can effectively avoid the risks of counterfeit money and wrong account. In this process, passengers can also pay attention to the official WeChat account of Urumqi International Airport, and can provide personalized services such as flight inquiry, WeChat check-in, lost property inquiry, catering and shopping, transportation and travel, making travel more comfortable and convenient.