Current location - Recipe Complete Network - Catering industry - How to report the food reporting telephone number?
How to report the food reporting telephone number?

to complain and report food safety problems, you can call the 12331 hotline or go to the food department of the local market supervision and management department to make a complaint and report.

12331 is the nationwide unified complaint reporting telephone number for food and drug supervision departments.

in addition to telephone calls, units and individuals can report to the regulatory authorities through letters, faxes, visits, short messages on mobile phones, etc., including food safety-related violations in the development, production, circulation and use of drugs, medical devices, health food and cosmetics, and catering services.

after receiving the report, the person in charge will analyze it within 5 working days before deciding whether to accept it. The settlement period of all reports is usually 61 working days, and the extension can be allowed if the situation is complicated, but the final extension time shall not exceed 31 working days.

legal basis

article 8 of the measures for the administration of food and drug complaints and reports, the food and drug supervision and management departments at all levels shall unblock the complaint and report channels such as "12331" telephone, internet, letters and visits, establish and improve an integrated complaint and report information management system, and realize the interconnection of food and drug complaints and reports throughout the country.