The employees of Guangzhou Sushi Langmen Store are severely punished for speaking Cantonese. Such management is a one-size-fits-all approach and a constraint on employees. The catering industry should improvise, speak Mandarin when it is needed, and speak dialects in more suitable places, which is better. For example, local old customers in Guangzhou, whose mother tongue is Cantonese, will not understand them if they speak Mandarin.
many companies have some wonderful regulations. I didn't expect this company to manage the language of its employees and prevent them from speaking Cantonese. It's really unheard of and unheard of. It is necessary to open this restaurant in Guangzhou. Many people from Guangdong Province go to eat. They may not speak Mandarin or be less proficient in Mandarin, but they know Cantonese better. If you really use Mandarin to serve customers, it may make customers feel that this store is not particularly distinctive, and they will feel uncomfortable. If you come once, you won't come again. I also hope that all people can treat different dialects fairly, which is a cultural treasure of our country and should not be discriminated against.
When things are getting bigger and bigger, the company also responded that employees have never been forbidden to communicate with customers in Cantonese, and employees are encouraged to learn different languages according to their own conditions or communicate with customers in languages they are familiar with. However, in recent internal communication, because employees come from many parts of the country, in order to make communication more efficient, it is more encouraging to use Putonghua for communication. This is better. After all, Cantonese is difficult to understand and learn, and most foreigners can't learn it after going to Guangdong. They can only understand some simple daily greetings. However, the company can also use Cantonese for group building or dinner, so that others can feel the charm of Cantonese.
Language is open and inclusive. As long as you speak something well, it is possible for others to understand it, and it can be supplemented by actions.