The performance appraisal scheme is a concrete, thorough and highly operational plan from the aspects of purpose, requirements, methods, progress, etc.

1. assessment purpose

as the basis for promotion, dismissal and post adjustment, the assessment focuses on potential, potential play and work performance.

II. Appraisal Principles

Appraisal is carried out based on the principles of fairness, justice, guidance and encouragement. The appraisal results of customer service personnel will be directly linked to the company's performance and personal performance, and the performance appraisal will also serve as the main reference for salary and directly determine personal income.

III. Assessment materials and methods

Assessment of work tasks (monthly); Comprehensive potential assessment (conducted quarterly by the assessment team); Attendance and rewards and punishments (the administration department shall carry out the assessment according to the Internal Management Regulations of the Company.

what is performance appraisal

performance appraisal refers to the process in which the appraisal subject evaluates the completion of employees' work tasks, the fulfillment of employees' job responsibilities and the development of employees by scientific appraisal methods against work objectives and performance standards, and feeds back the evaluation results to employees.

is a link in enterprise performance management. Common performance appraisal methods include BSC, KPI and 361-degree appraisal. Mainstream business management courses such as EMBA and MBA include the design and implementation of performance appraisal methods as an important human resource management capability requirement for managers, which is mainly one of the core tasks of human resources departments.