One-star hotels should have heating and refrigeration equipment adapted to the local climate; 16 hour hot water supply; At least 15 rooms (sets) can be rented; Rooms and bathrooms should be thoroughly arranged once a day, and sheets, sheets and pillowcases should be replaced every other day or at the request of guests, and every guest must replace them; Able to provide services in English.
Two-star hotels need wake-up service on the basis of the above (the same below); 18 hour hot water supply; At least 20 rooms (sets) are available for rent; There are international and domestic long-distance calls, which can be dialed by dialing or using prepaid telecom cards; There is a color TV; Change sheets, sheets and pillowcases every day or at the request of guests; Provide laundry service; Provide food delivery service at the request of guests; Buildings with 4 floors and above have passenger elevators.
Three-star hotels should have full-time luggage porters and special luggage carts, and provide luggage service for guests 18 hours; There is a small luggage storage place; Provide credit card settlement services; At least 30 rooms (sets) can be rented; No less than 16 TV channels; 24-hour hot water and drinking water, free tea or coffee, 70% rooms have mini refrigerators; Provide message and wake-up service; Provide wet washing, dry cleaning and ironing services for clothes; Provide shoeshine service; The service personnel have special dressing rooms, public toilets, bathrooms, restaurants, dormitories and other facilities.
Four-star hotels need central air conditioning (except villa resort hotels); Music system with background; /kloc-provide foreign currency exchange service for 0/8 hours; At least 40 rooms (sets) are available for rent; 70% guest room area (excluding bathroom) is not less than 20 square meters; Providing Internet access services; The bathroom has a telephone and a hair dryer; There is a mini-bar in the guest room; Dining room tableware is configured in complete sets according to Chinese and western habits, without damage; There are a large number of high-quality passenger elevators in buildings above 3 floors, and the cars are elegantly decorated; Purchase tickets for transportation, movies, visits, etc. Provide sightseeing services in the city; Services can be provided in Mandarin and English, and services can be provided in a second foreign language if necessary.
In addition to luxurious interior decoration, five-star hotels require 70% room area (excluding bathrooms and corridors) not less than 20 square meters; At least 40 rooms (sets) are available for rent; Indoor high-grade carpet, or decorated with high-quality wooden floor or other high-grade materials; Each room is equipped with a mini safe; There is an emergency room. The national tourist hotel star rating agencies are responsible for star rating, formulate implementation measures and inspection rules for star rating, authorize and supervise the star rating agencies of tourist hotels below the provincial level to carry out star rating, and organize the evaluation and review of five-star hotels.
The star rating agencies of tourist hotels in other cities or administrative regions shall, under the authorization of the national star rating agencies of tourist hotels and the supervision of the provincial star rating agencies in the region, implement the star rating and review of tourist hotels in the region.
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