Hainan Airlines artificial service hotline is 95339.
Through this technical upgrade, when passengers use their mobile phones to answer and dial 95339, the entry and exit information will display official information such as the name and logo of HNA, instead of a string of numbers. At present, this technology upgrade is gradually advancing, and the future plan will cover all common models on the market.
Flight attendant uniform:
Hainan Airlines' fifth-generation uniform "Haitian Xiangyun" was completely updated on June 6, 20 18, and five-star airlines bloomed in midsummer. Previously, it made its debut at Paris Gaoding Fashion Week in July, 20 17.
The English name of TheRosyClouds is taken from Xu Zhimo's classic poem Farewell to Cambridge, which integrates the beautiful implication of the integration of eastern and western cultures into the global aesthetic context and presents the poetic humanistic feelings and ingenious feelings of HNA.
24-hour complaint telephone number of CAAC?
The customer service telephone number of civil aviation is 0538-605 1-047. After selecting Chinese service, click "1" and say "manual service" to transfer.
Tools/materials: Xiaomi note8 E8, MIUI 10, dial 10.0_
1, call
Click to dial "0538-605 1-047" and wait for the call to be connected.
2. Instant service
A series of computer services will be prompted after connection.
3. Press the "1" key.
After selecting Chinese service, click "1".
4. Call "Labor Service"
Say "manual service" and say the business you need to handle.
What's the hotline number of Hainan Airlines' artificial service?
Hainan Airlines artificial service hotline is 95339.
First, Hainan Airlines passenger opinions and suggestions collection hotline
Service consultation and suggestion 24-hour hotline: 95339.
Passenger feedback email :customer.care@hnair.com.
Service quality supervision: (86-898667093 15.
Second, Hainan Airlines booking hotline
24-hour reservation service hotline (domestic: 95339.
24-hour reservation service hotline (international telephone: (86-89895339).
Italy reservation service hotline: 800-090- 18 1.
Working hours: 09: 00 am-12: 00, and afternoon 13:30- 17:30 (local time).
Extended data
As of 20 19 and 12, the navigable cities of Hainan Airlines are:
First, at home
Beijing, Harbin, Urumqi, Lanzhou, Xi 'an, Chengdu, Chongqing, Kunming, Zhengzhou, Nanjing, Shanghai, Changsha, Hangzhou, Ningbo, Wenzhou, Fuzhou, Xiamen, Taipei, Haikou, Sanya, Guangzhou, Shenzhen, Weifang, Guiyang, Guilin and Jining.
Second, international
1, Asia: Tokyo, Osaka, Sapporo, Nha Trang, Da Nang, Yangon, Mandalay, Bangkok, Chiang Mai, Chiang Rai, Phuket, Phnom Penh, Sihanoukville, Tel Aviv and Almaty.
2. Europe: Moscow, St. Petersburg, Irkutsk, Oslo, Prague, Vienna, Berlin, Rome, Zurich, Paris, Brussels, London, Manchester, Edinburgh, Dublin and Madrid.
3. Oceania: Sydney, Melbourne, Brisbane, Cairns and Auckland.
4. North America: new york, Boston, Chicago, Las Vegas, Seattle, Los Angeles, San Jose, Vancouver, Calgary, Toronto, Tijuana and Mexico City.
HNA official website-Contact Head, contact Head Office.
Hainan Airlines Free Refund Policy
Go through the refund formalities within the validity period of the ticket.
If the ticket reservation record has been cancelled before the flight takes off, you can go to the original ticket purchasing channel for free refund, and no refund fee is charged.
If the ticket reservation record is not cancelled before the flight takes off, the ticket can be refunded according to the original conditions of use.
If you bought a plane ticket in official website, please click "Other Reasons" in official website to submit a refund application.
Go through the change procedures within the validity period of the ticket.
If you cancel the ticket reservation record before the flight takes off, you can change it to June 30, 202 1 for free (including the previous flights with the same route and the same service level) (if your ticket involves cross-service level changes, you can avoid the change fee, but you need to make up the difference between the ticket prices; If the ticket has been changed according to the above principles, the change or refund will be handled according to the changed ticket use conditions within the validity period of the ticket.
If the ticket reservation record is not cancelled before the flight takes off, the change business shall be handled according to the applicable conditions of the original ticket.
Free change of business location: the air tickets you purchased through the ticket office directly under Hainan Airlines, Hainan Airlines Call Center and Hainan Airlines official website (including official website APP and official website OTA flagship store) can be handled in the original ticket purchasing channel; When you buy tickets through other channels or you can't change your ticket for free, you can do it at the ticket office directly under Hainan Airlines or Hainan Airlines Call Center.
If you need to change the voyage or change the carrier, I suggest you return the original ticket and buy it again. Provisions on Refund of Hainan Airlines
1. If you need to refund the ticket purchased online, please do it on the website of HNA, and the refund fee will be implemented in accordance with the Regulations on the Management of Multi-cabin of HNA. HNA will return the refund to the original payer's bank account. HNA promises to process your refund as soon as possible. After the refund process is completed, please contact the issuing bank if your ticket payment cannot arrive in time.
2. If a refund is requested after purchasing the air ticket, and it is confirmed by the medical unit that the flight is not suitable for health reasons, the refund fee will be waived. Please consult Hainan Airlines 24-hour booking service hotline 95339 or the ticket office directly under Hainan Airlines for specific regulations and procedures.
Cancel check-in rule
(1 You can log in to Hainan Airlines official website, Hainan Airlines APP, Hainan Airlines Mobile Phone official website and other "check-in seat selection" pages, first enter relevant information to find out the corresponding "check-in record", and then click the "Cancel Check-in" button according to the prompt.
(2) Check-in of each ticket can be cancelled at most 3 times in Hainan Airlines APP, Hainan Airlines Mobile Phone official website, Hainan Airlines Micro-application and Hainan Airlines WeChat WeChat official account, and at most 5 times in all channels. After the specified number of times, online check-in cannot be cancelled. You need to go to the airport manual counter or call Hainan Airlines 24-hour booking service hotline 95339 for help.
(3) After cancellation of check-in, your check-in procedures (such as boarding pass/baggage check-in/security check-in) will be invalid. Please cancel at least 1 hour before the flight takes off.
Is HNA's manual customer service 24 hours a day?
HNA's manual customer service is 24 hours.
Service consultation and suggestion 24-hour hotline: 95339. It is the telephone number approved by People's Republic of China (PRC) and the Ministry of Industry and Information Technology and used by Hainan Airlines Co., Ltd. for customer service.
CustomerService mainly embodies a value oriented to customer satisfaction, which integrates and manages all elements of the customer interface with the preset optimal cost-service combination.
Related information introduction:
Customer service can be basically divided into manual customer service and electronic customer service, among which manual customer service can be subdivided into three categories: text customer service, video customer service and voice customer service. Text customer service refers to customer service mainly in the form of typing and chatting; Video customer service refers to customer service mainly in the form of voice and video; Voice customer service refers to customer service with mobile phone as the main form.
Based on the rapid development of Tencent WeChat, WeChat customer service, as a brand-new customer service method, has appeared in the customer service market. Relying on the exquisite technical conditions of WeChat, WeChat customer service integrates all functions of text customer service, video customer service and voice customer service, and has unparalleled advantages, so it is highly praised by the market.
What is the hotline of Hainan Airlines manual booking service?
24-hour reservation service hotline (domestic: 95339
24-hour reservation service hotline (international telephone: (86-89895339)