Since 1998, the university has invested 233.31 million yuan in campus infrastructure, including 102.6 million yuan in water and electricity renovation projects, 36.92 million yuan in road projects (21,851,170 square meters of new road repair and renovation), and 6.2 million yuan in landscaping and environmental projects, which ensures that the infrastructure of the campus is constructed to satisfy the needs of the faculty, students, and staff for learning, working, and living.
The school has built a monument to the founding of the school, the World Celebrity Garden, the four civilizations Garden, Yujiashan Park and dozens of other attractions, both to beautify the campus environment, but also to increase the humanistic atmosphere of the campus. New East, West and East Campus three standardized large sports fields, but also the construction of health clubs, staff clubs, old teachers' activity centers and other fitness venues, fitness equipment throughout the life of the park, for the majority of teachers and staff to carry out sports and recreational activities and fitness activities to create good conditions. 1、Improve the various infrastructures of the campus. In accordance with the construction standards of the Community 883 Action Plan, under the guidance and strong support of the relevant departments at the higher level, more than 100,000 yuan is invested annually to gradually renovate and expand the community's office and activity rooms, and to strengthen the community management and community service functions.
2. Improved campus environment. In recent years, Huazhong University of Science and Technology has continuously increased the publicity of campus environmental protection, improved the environmental health management system, and thoroughly remedied the environmental health problems plaguing the residents. Increase the campus greening efforts, each year, the new planting lawn of more than 100,000 square meters, so that the school's greening rate of more than 90%; in the construction and management of roads, the new refurbishment of the road 800,000 square meters; to ensure that there is no serious hazardous housing in the community, road surfaces smooth and hardened, smooth drainage pipes, manhole covers are complete, street lights, lighting equipment in good condition.
3, the comprehensive management of social security, to ensure peace. The establishment of a sound governance and civil society organizations and community groups to prevent and control the network, relying on the community Yujiashan Wenbao police station, the school security office, strengthened the registration of migrant workers, management and services, to create a good social security environment, to achieve ″four no ″ community standards.
4, through the selection of five good families, the organization of popular science propaganda and other forms of extensive creation of ″civilized community″ activities, the creation of provincial civilized community, improve the overall quality of residents. 1、Innovation of cafeteria restaurant business model
HUIST Logistics Group Food Service Corporation in accordance with the collective management, scale operation, characteristics of the guiding ideology of the operation, to carry out the dining environment transformation, dietary restructuring and dining mode innovation and target market locking, greatly increasing the market share, in the national colleges and universities counterparts in the lead, in the social catering industry with distinctive business management Characteristics and market competitiveness.
(1) remodeling the dining environment, enhance the cultural taste of catering.
In recent years, the logistics group of the catering company under the 26 canteens, restaurants, all "standardized" transformation, hardware and software have reached the Ministry of Education, the Hubei Provincial Department of Education on the standardization of the standardization of college and university students canteens standards, so that the majority of teachers and students to eat meals to "eat the environment, eat culture, eat healthy". Eat environment, eat culture, eat healthy" a kind of enjoyment. Students dining rate increased from 45% in the past to 95% now, teachers have also come out of the kitchen, morning, noon and night in the cafeteria or restaurant dining rate reached 75%.
(2) Adjustment of the dietary structure, the realization of the refinement of the production of dishes and catering snacks flavor.
Student canteens operate more than 100 varieties of staple food, more than 200 varieties of flavor to meet the "poor students can eat, rich students can eat well, high, medium and low-grade can be satisfied at the same time the characteristics of the catering needs of students.
(3) two innovative modes of eating:
1) West 2 student cafeteria eating mode:
First, a new Chinese fast food, set meals. Students can be provided with meat, vegetarian stir-fry series, brine series, soup series, fruits, drinks and other Chinese fast food, set meals.
Second, the new Chinese and Western specialties. More than 200 varieties of Chinese food, western food, barbecue, drinks, etc. can be provided for students. The open dining style, elegant environment and soothing background music make diners feel relaxed and comfortable.
Third, in the national university food system created 10 aspects of Huazhong University of Science and Technology characteristics: thermal insulation system, tile chicken soup, ice cream machine, shaved ice machine, chute machine, tray machine, electronic menu, high-grade dining tables and chairs, decorative effects, and novel way to eat. ② Taste of Snack City feeding mode:
The mode of collective management advantages and individual business advantages combined, the implementation of the "unified management, group accounting, staggered operation, the last elimination" of the sixteen-word policy, to achieve the "four liberalization" that is Each business stalls liberalization of employment, liberalization of salary distribution, liberalization of business varieties, liberalization of equipment configuration. To achieve the management but not dead, live but not chaotic, giving full play to the collective and individual initiative.
(4) food processing center business model innovation
Increase the deepening of food processing efforts, focusing on the processing of a number of large-volume wide range of products, so that the formation of scale. For some due to the cafeteria restaurant processing conditions do not have, the production scale is small, the technical force can not reach, product quality is not the processing varieties, the food processing center to provide quality services; but also for the improvement of living standards of faculty and staff, cooking in the kitchen has changed the way, the food processing center focuses on the finished product and semi-finished product development and production, to meet the needs of the faculty and staff.
2, and actively adjust the dietary structure, to achieve a diversified catering structure, business varieties of specialties.
Combined with the characteristics of student catering, adjusting the function of the cafeteria, in a cafeteria to form a high, medium and low-grade reasonable mix of food structure, in doing a good job of "mass" catering at the same time, the introduction of a gourmet casual dining, not only to let the special needs of the students to eat, but also to let the rich students to eat well. Cafeteria restaurants really do "you have no I have, you have my excellent, you excellent I new, you new I special", so that eaters never get tired of eating, often eat often new. Completely changed the past between the cafeteria dishes similar, catering varieties of similar structure, a few banquet restaurant is basically in the homogenization of the situation of competition.
3, to take "three centralized" management approach.
That is, centralized material procurement, financial centralization, production and processing centralization.
①Enhance the material procurement cost management and cost accounting awareness. The implementation of centralized procurement of materials, the real comparison of goods, a larger limit to obtain the wholesale and retail price differentials, seasonal price differentials and inter-regional price differentials of materials, resulting in a better economic efficiency. Ensure the quality of procurement of materials, reduce the number of procurement staff, reduce procurement costs.
②Centralized financial management. Strengthen financial management, effectively prevent the financial loss of control, reduce the number of accounting staff, improve efficiency; through the clearance of warehouses, inventory compression, accelerate the turnover of funds, the use of funds to play the "time difference", improve the utilization of funds to ensure that the focus of the construction, accelerated development.
3 production and processing centralized management. The establishment of food processing centers, meat and some pasta products centralized processing. In the past in the cafeteria restaurant decentralized processing requires at least 24 sets of meat cutter, meat grinder and filling machine, the implementation of centralized processing, only 4 sets of processing machinery is enough. Personnel from more than 20 people in the past to the current 8 people, reducing equipment and manpower, saving money and improving efficiency.
4, innovative cooking methods, cooking and processing of family and refinement.
①Adjustment of the ratio of the main ingredient (meat) to the auxiliary ingredient (vegetables) in the traditional cauldron dishes (mixed type). In maintaining the basic price of food remains unchanged or not much increase in the premise of the pot meat dishes to reduce the amount of vegetables, increase the amount of meat, reduce the total amount, improve the quality to adapt to the requirements of people's changing tastes;
② cooking on the main, side food species structure adjustment to the "less refined, less specialized, less special" instead of "more and more, more mixed, more and more special". "more and miscellaneous, more and chaotic, more and worse" to meet the people's "eat taste, eat nutrition, eat characteristics" of the consumer requirements;
③ reform of the processing technology, the cauldron dishes to carry out the reform, the "big pot" to "big pot" to "big pot" to "big pot" to "big pot" to "big pot" to "big pot" to "big pot" to "big pot" to "big pot" to "big pot" to "big pot". Cauldron" to "in the pot", "in the pot" to "small pot", to achieve fine processing, rough food, fine food, fine food, now do now sell, improve the meal Taste, quality and grade, in order to achieve the family-oriented cooking taste requirements. From September 2001, the total construction area of 103,000 square meters of purple woad student apartments was completed and delivered to the apartment property management department to undertake property management, apartment property management department in September 2002 to take over the nearly 65,000 square meters of the first phase of the management of the rhyme garden apartment, September 2003 to take over the 107,000 square meters of the second phase of the management of the rhyme garden apartments. more than three years, the property management company has always insisted on "To satisfy teachers, students and staff with high quality service, excellent style and beautiful environment", boldly exploring the management system, operation mechanism reform, system construction, spiritual civilization construction, staff training, etc., and gradually realizing the standardization, institutionalization and scientification of work by establishing rules and regulations and strict management, accumulating rich experience in the management of student apartments. Rich experience in the management of student apartments, has achieved great success, won the comfort and satisfaction of the majority of students, the national leadership, the Ministry of Education leadership of the affirmation of the national colleges and universities counterparts highly praised and highly praised, but also gradually formed a student apartment property management model with the characteristics of the school.
1, the establishment of a reasonable and scientific institutions set up, equipped with competent personnel, to protect the source of funding
In order to strengthen the management of student housing, to ensure that the majority of students can have a safe and comfortable accommodation, Logistics Group Property Management Corporation attaches great importance to the leadership and ideology, in the organization set up and personnel to protect the strong measures:
1) the establishment of the Student Residence Property Management Department to assume the responsibility for the management of the student residence property management department of the Ministry of Education, to ensure that the students have a safe and comfortable accommodation. The property management department of the student apartments is responsible for the property management of the student apartments. The apartments under the property management department (purple woad and rhyme garden student apartments) are equipped with a supervisor and a deputy supervisor respectively, and the traditional post of building manager is canceled in each building, and only a duty officer is set up, and the supervisor is directly responsible for the safety, hygiene, maintenance and daily management of the buildings in the apartments under his/her charge, which reduces the level of management, reduces the management costs and improves the speed of response. response speed;
② in the staffing from the group within the other head office has long been engaged in the ideological and political work of students and comrades with experience in the management of student dormitories as the apartment management department manager and deputy manager, apartment staff are all recruited from the community with the property experience of high-quality personnel, apartments using a new model for management.
3) A student apartment management committee composed of student representatives from each faculty has been established in the apartment, which strengthens the supervision of the property owner and builds a bridge between the property owner and the students.
④The property management expenses of the student apartments come from the property fee of 200 RMB/person extracted from the accommodation fee of 1200 RMB/academic year of the students who live in the apartments. (according to the document of Provincial Education Department), which is mainly used to pay for the salary of property management staff and the running cost of apartment property.
2. Establishment of a scientific, efficient and coordinated operation mechanism
①A scientific and reasonable salary distribution system has been established in accordance with the principle of distribution according to work, so that the salary of the staff is strictly linked to the amount of labor, and the enthusiasm of the cadres and staff has been fully mobilized.
Property Management Corporation in accordance with the Group's "people set the post, the post set the responsibility, the responsibility of the points, the points of remuneration" approach to the distribution, with reference to the standards of the advanced social industry to determine the workload of various categories of personnel should be borne by the labor workload, and according to the workload borne by each person and the nature of the work to determine the appropriate treatment, in addition to the implementation of the incentive wage, monthly according to the quality of the work done by the staff, the quality of work done by the staff. In addition, it also implements the incentive wage, which rewards and penalizes the staff monthly according to the quality of the work they accomplish, and guides the staff to be on par with the high standard in the service.
②Establishment of modern enterprise employing mechanism
Breaking the mold in employing people, the introduction of talent to broaden the channels, increase efforts to attract a number of college degree or above to join the property management, the establishment of internal "only talent, the amount of talent is to be used, not confined to one pattern of selection of talent," the employing mechanism, to create a "competent person on the level, the level of talent" internally, and to create a "good, good, good, bad, bad". "Those who can, those who let the mediocre down", cadres can go up and down, talent can stand out in a favorable atmosphere.
③The introduction of ISO9001 quality management system, the establishment of more than 290,000 words of the management system system, so that all the work of the law, rules and regulations to follow, students and the property management side of the responsibilities, rights and benefits of the definition of a clear, the staff work according to the system, according to the program work, has been formed into a norm.
④Establishment of effective supervision and constraint mechanism
In order to effectively promote the work, to ensure the implementation of the system in place, the Department of Apartments, in accordance with the requirements of the logistical work to be "rigorous, detailed, practical and diligent", the development of a variety of work inspection, evaluation system, the establishment of a work inspection team, through a variety of forms of apartment Through various forms of work inspection team, each post of the apartment, every day to carry out rigorous inspection. Through the inspection, we have mastered the work status of each position, found the existing problems, so that the whole process of the work of each post staff, the quality of work is always in a controllable state, and the problems found in the inspection have been promptly supervised and rectified, and according to the inspection records, based on the "Staff Rewards and Punishments Management Regulations" on the staff for assessment, rewards and penalties. Through the above practices to further improve the staff's work conscientiousness and enthusiasm, enhance the staff's sense of dedication, and cultivate a down-to-earth work style, to ensure that the implementation of the property management work in place.
⑤The "five loves" thought as the core, to learn all kinds of system as the content, strengthen the staff training, and constantly improve the quality of staff and service level
3, to the activities as a carrier, the construction of elegant and upward apartment community culture
In order to do a good job in the construction of the apartment community culture, the apartment property management department Take the initiative to contact with the University Student Affairs Office and the faculty counselors to strengthen communication, and actively create working conditions for them, deployment of bedrooms, and arrange for the faculty counselors to stay in the apartment, so as to facilitate the two sides *** with the strengthening of the management of student apartments. At the same time also strengthen cooperation with student organizations, student associations, *** with the propaganda and education of students to care for environmental hygiene and public property, comply with the order of the public ***, saving water and electricity, strengthening safety precautions, etc., really implement the "implementation of the Outline for the Construction of Civic Morality", and actively promote and facilitate the construction of spiritual civilization of apartments; in addition to actively organizing a wide variety of forms, adapt to the characteristics of the students' cultural activities, such as civilized building, In the construction of community culture, the Apartment Department has always insisted on using the blackboard newspaper as a position for service propaganda, widely publicized and reported with colorful contents, providing students with information services such as weather forecast, various notices, life tips, etc., and bridging the communication between the staff and students in the apartment; the Apartment Property Management Department and the faculties have also jointly held such activities as Learning Thunderbolt and Sending New Wind, Light of Property, and Playing Movies. The Department of Apartment Property Management and faculties also jointly organized activities such as Learning from Lei Feng, sending new wind, light of property and playing movies, etc. Through the service management of the Department of Apartment Property Management as well as the teaching of the cadres and employees, and the beautiful environment of the apartment, students were shocked and infected by the mind, purified the students' mind, cultivated students' noble sentiment, and made the majority of the students form a good civilized habit, so that the student apartments have become an important base of ideological education for the students and form a good habit of education.
4, attaches great importance to safety, to ensure the safety of students' lives and property
Apartment property management department and the school league committee, the Office of Academic Affairs, the students composed of the democratic management committee, through the maintenance of order, the situation, the tentacles into the grass-roots level, the building in the buildings were set up one after another by the students composed of the bicycle warden, building chiefs and floor chiefs, with the watchman to strengthen the safety management and all aspects of management, to ensure that there is no safety work empty At the same time, students elected excellent watchmen, security guards and cleaners to strengthen the supervision of the property management side, build up a bridge between the property management side and students, and cultivate students' self-management consciousness; forming a safety network for our use. The responsibilities, rights and benefits of students and property management parties are clearly defined and have been standardized. Logistics socialization reform for more than five years, with the continuous improvement of logistics infrastructure, to promote the expansion of the scale of the school, improve the teaching, scientific research logistics support capacity, and promote the construction and development of the school .