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How to charge for the tea table?

Director's Guide: Xibei Youmian Village was ordered to rectify the incident due to the forced collection of tea fees, which caused a heated discussion among netizens. Whether the tea fee should be collected has always been a controversial topic.

consumers think that the compulsory tea place fee should be abolished, while several catering associations think that once the tea place fee is abolished, Guangfu morning tea culture will exist in name only.

According to media reports, some chain brands headquartered in Guangdong do not charge for restaurants opened in other places.

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Return to this Siebel case. The focus of the rectification required by the Shenzhen regulatory authorities is not to cancel the tea fee, but not to force consumption, and to clearly mark the price.

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Xibeiqiang's tea fee was required to be rectified

Some netizens posted in Weibo that after spending in Shenzhen Huaqiang North Jiufang Store in Xibeiyou Noodle Village, they found that the store charged 5 yuan/person's tartary buckwheat tea fee, and five people charged 25 yuan.

Soon, Siebel left a message apologizing in Weibo, saying that she would contact the store to refund the tea fee.

On June 8th, Weibo, the official of Shenzhen Municipal Market Supervision Bureau, issued a notice, and law enforcement officers found that there were items clearly marked as "tea table 5 yuan/table" in the menu bar of Xibei Restaurant.

tea table fee is a common phenomenon in Guangdong catering industry. On June 11, researchers from Nandu research group telephoned a number of middle and high-end restaurants in Guangzhou, mainly Cantonese teahouses and restaurants, as well as famous restaurants specializing in other dishes, including Guangzhou Restaurant, Taotaoju, Huishijia, Bingsheng and Jiumaojiu.

According to the survey, the Cantonese teahouses and restaurants interviewed will charge 6-15 yuan per person for tea according to the halls and private rooms, mainly providing Pu 'er, Tieguanyin, various kinds of scented tea, etc., and they will also charge if they don't want to drink tea or just drink boiled water.

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Controversial tea fee

Some netizens think that Guangdong has the habit of drinking morning tea, which affects the restaurant's turnover rate and should pay for tea fee; However, some netizens said that they have the right to choose their own meals, and they can choose not to have tea. Even if there is a tea fee, they should inform them in advance, which is unreasonable.

In August, 2116, Guangzhou Consumer Council released the Report on Public Opinion Survey of Tea Place Fees in Catering Industry in Guangzhou, which clearly pointed out that forcing tea place fees is the overlord clause. According to the survey data, 99% of consumers have been charged tea place fees, and nearly 81% of consumers support the cancellation of tea place fees.

However, it is worth noting that at that time, the Guangzhou Catering Industry Association, the Guangzhou Catering Industry Chamber of Commerce, the Guangzhou Cuisine Association and the Guangzhou Western Food Industry Association collectively voiced that it was reasonable to charge the tea place fee. Once the tea place fee was abolished, the morning tea culture in Guangfu would exist in name only, the service quality of the catering industry in Guangzhou would decline like a cliff, and the Cantonese-style service with Guangdong (state) characteristics would no longer exist.

Regarding whether or not to charge for tea places, Guangdong Catering Service Industry Association said: "It is the legitimate right of restaurants to charge for tea places. We will call on all kinds of restaurants to continue to do their legal obligations of clearly marking prices, optimize and improve management and service processes, and respect and protect consumers' right to know and fair choice. "

Some restaurants charge tea table fees in Guangdong, but they are free in other places. Do they only charge tea table fees when they drink boiled water instead of tea? Some well-known restaurants also charge tea fees in other cities.

Researcher Nandu learned through telephone consultation that Taotaoju shanghai new world Store, Liyuan Beijing Jinbao Store, Shandong hometown Chengdu Store, and Huishijia Shanghai Meiliyuan Branch all charge a certain tea table fee, with a minimum of 6 yuan per person, but the fee charged is slightly different from that charged in Guangzhou.

However, some restaurants charge tea fees in Guangzhou, but they are free in other cities, such as Diandude, shun feng Villa, and Nanjing big-name stalls.

If customers don't drink tea or only drink boiled water, Diandude Guangzhou Xiyuelou Store will charge the minimum tea table fee of 7 yuan/person, but Shanghai Huanyuyun Store will not charge any fees; The minimum tea table fee for Shunfengshanzhuang Guangzhou Peninsula Store is 8 yuan/person, while Beijing Wangfujing Branch will provide tea free of charge.

among the restaurants interviewed, whether in Guangzhou or not, only Haidilao does not set a tea fee.

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It's clear that the charge is not mandatory

Is it reasonable to charge for tea? Some clues can be seen from this punishment in Shenzhen.

Weibo, the official of Shenzhen Municipal Market Supervision Bureau, issued a circular, asking the company to conduct a comprehensive self-examination and rectification, do a good job in clearly marking the prices of goods and services in accordance with the People's Republic of China and the Price Law of the People's Republic of China and other relevant regulations, do not charge tea fees forcibly, strengthen education and training, and improve service quality.

Mr. Justice, draw the key points: First of all, it is not illegal to collect fees, provided that the price is clearly marked; Secondly, it can't be charged compulsorily, in other words, guests don't drink tea and can't charge for tea.

only when the restaurant is priced reasonably, and the obligation of active, comprehensive and accurate notification is fulfilled, so that consumers can fully understand the situation, make their own decisions and choices, ensure clear consumption, and protect consumers' rights and interests such as the right to know.