the reason why the real name is inconsistent with the information of the ID card and the ID card has expired or been cancelled.

1. The real name is inconsistent with the ID card information. Real name authentication needs to provide real name and ID information. If the two information are inconsistent or not completely matched, the authentication will fail. For example, the name provided is inconsistent with the name on the ID card, or the ID card number is entered incorrectly.

2. The ID card has expired or been cancelled. If the provided ID card has expired or been cancelled, it will not pass the real-name authentication. Because real-name authentication needs to verify the validity of the ID card, if the ID card has expired or been cancelled, the authentication will fail.