A summary of the manager's personal work

Looking back on my work this year, with the support and help of the company's leaders and colleagues, I set strict demands on myself and completed my job well according to the company's requirements. Through one year's study and work, there has been a new breakthrough in the working mode and a great change in the working mode. Now the work in the past year is summarized as follows:

First, the daily management of the office.

The office is a brand-new field of work for me. As the person in charge of the office, I clearly realize that the office is a comprehensive management organization under the direct leadership of the general manager's office, a hub that connects the preceding with the following, communicates the inside and outside, coordinates the left and right, and contacts all directions, and is the center to promote all work towards the established goals. The work of the office is complicated, and some useful information and data should be provided for decision-making in drafting documents, providing research materials and quantity. There are document processing, file management, document approval, meeting arrangement, welcome delivery and car management. In the face of a lot of complicated and trivial routine work, we have strengthened our work consciousness, paid attention to speeding up the pace of work, improving work efficiency, calmly handled various affairs, strived to be comprehensive, accurate and moderate, and avoided omissions and mistakes. So far, we have basically achieved everything.

1. straighten out the relationship and handle the relevant documents of the company. At the beginning of the company's establishment, almost all the work was started from scratch, and relevant procedures and certificates needed to be handled. I took advantage of my many years' work in xx department, my familiarity with the department and my harmonious interpersonal relationship, and actively handled all kinds of certificates for the company. Through many efforts, I only spent more than a month, and managed xxx certificate, project establishment procedures, xxxx property certificate production and so on. Give full play to the coordinating role of comprehensive departments.

2. Understand the situation of xxxxx in time, and provide basis for leadership decision-making. As a xxxxx enterprise, land delivery is the top priority. Because the demolition of xxx is closely related to the development progress of our company, in order to obtain land as soon as possible, the company set up a land delivery working group. As a member of the team, I made use of all favorable resources and took effective measures to communicate with relevant personnel in xx, xx demolition office and other units, and timely fed back the demolition information, work progress and problems I learned to the general manager's office. The company leaders grasped the progress of xxxxxx and demolition work in the shortest time, and further arranged the delivery work on this basis.

3. Actively respond to the company's call and conduct in-depth market research. According to the requirements of the company's office meeting (No.1x), I made a detailed market survey on the current development of xx real estate, housing rental price, market demand and development trend. I went to the land, construction and housing management departments to learn more about the data indicators of real estate development in recent years, visited some commercial departments such as xx, and went to xx Garden, xx Garden and xx Community to investigate the rental and sale of these properties. Based on the location advantage of plot X, this paper puts forward a personal idea of "giving priority to commerce, supplemented by housing, highlighting location and making overall plans".

4. Do a good job in the company's writing. Draft comprehensive documents and reports, be responsible for recording, sorting and refining meeting minutes of office meetings, and be responsible for implementing relevant resolutions of the meeting. Earnestly do a good job in receiving, registering, distributing, printing and supervising the relevant documents of the company; All the documents, approval forms and agreements of the company shall be filed and put into the book, and the data shall be well filed. Cooperate with leaders to further supplement and improve various rules and regulations on the basis of formulated rules and regulations. Timely convey and implement the spirit of relevant meetings, documents and instructions of the company.

5. Implement the company's personnel and labor management. Organize and implement the company's labor, personnel, salary management and employee attendance control and supervision, sign a labor contract with the employed employees according to the personnel management system, and go to the labor management department to complete the formalities of paying social security (endowment insurance, unemployment insurance, medical insurance) in accordance with relevant regulations. Reflect the standardization of the company and solve the worries of employees; 6. Do a good job in the daily work of the company's welfare and enterprise management. According to the budget approval system, organize and implement the procurement, deployment and physical management of office facilities, dormitory supplies, labor insurance benefits and other commodities of the company. After the completion of office decoration, the configuration of office supplies, communications, photocopiers, computers and other equipment was completed in X according to the examination and approval authority. Do a good job in registering the company's communication fees, hospitality fees, utilities, vehicle use and gifts, and verify the use standards in strict accordance with the procedures;

7. Do a good job in logistics services for the board of directors and other meetings of the company. During the meeting of xxxx, the Board of Directors shall carefully arrange the venue layout and accommodation. Implement the pre-meeting preparation and meeting materials of various meetings.

Second, strengthen self-study and improve business level

Because I feel that I have a heavy burden, and my knowledge, ability and experience are far from my position, I always dare not take it lightly. I am always learning, learning from books, learning from leaders around me and learning from colleagues, so I feel that I have made some progress in the past year. After continuous study and accumulation, I have acquired office work experience, and can handle all kinds of problems in daily work with ease. After one year's training, I have greatly improved my organizational management ability, comprehensive analysis ability, coordination ability and written and verbal expression ability, which ensures the normal operation of all the work in this position, and I can treat all the tasks with a correct attitude, love my job and work hard to implement it in practical work. Actively improve their professional quality, strive for initiative in work, have strong professionalism and sense of responsibility, and strive to improve work efficiency and quality.

III. Existing problems and future efforts

Over the past year, I have been able to work with dedication and creativity, and achieved some achievements, but there are also some problems and shortcomings, which are mainly manifested in the following aspects: First, the office director is a new post for me, and I have been groping for a lot of work while doing it, so that I can't do it with ease, and my work efficiency needs to be further improved. Second, some work is not detailed enough, and some work is not well coordinated; Third, my theoretical level is not suitable for the requirements of the company's work.

In the new year, I am determined to seriously improve my business and work level, and make my due contribution to the leaping development of the company's economy. I think I should try my best to do: first, strengthen my study and broaden my knowledge. Study hard the professional knowledge of real estate and relevant legal knowledge. Strengthen the understanding of the context and trend of real estate development, strengthen the understanding and learning of the surrounding environment and the development of the same industry, and be aware of the overall planning and current situation of the company; Second, in line with the principle of seeking truth from facts, we should release the upper situation and report the lower situation; Really be an assistant to the leader; Third, pay attention to the work style construction of this department, strengthen management, unite as one, work hard, and form a good working atmosphere for the department. Continuously improve the office's support ability and service level to other departments. Abide by the company's internal rules and regulations, safeguard the company's interests, actively create higher value for the company, and strive to achieve greater work results. Lack of work in the office mainly includes:

1. Lack of basic knowledge of office work, often appearing uncoordinated in carrying out specific work, and sometimes even feeling at a loss.

2. There is a lack of comprehensive and specific understanding of the work of various departments in our bureau, which affects the writing of relevant official documents.

3. The poor mastery of computer knowledge directly affects the corresponding work quality.

4. The work is not careful enough, and mistakes and omissions often occur in small problems.

5. The efficiency is not fast enough, and the intention of the leader is not fully understood.

On the whole, I think the working environment here is quite satisfactory. It is the care of the leaders and the continuous improvement of working conditions that give me the motivation to work; Secondly, the friendship and care among colleagues and cooperation and mutual assistance have given me a sense of comfort and sureness in my work; The third is that the unique "corporate culture" atmosphere that is being created in our bureau has given me confidence in my work.

I know that the above work performance may not satisfy the leaders. Frankly speaking, I don't have much confidence if I decide whether I can continue to work and study here based on these performances. But I firmly believe that I can do better in my future work and ensure the satisfaction of the leaders.

Summary of Manager's Personal Work Part II

The year of 21xx was a year of great recession and great depression in the hotel industry of China. Under the influence of the central policy, high-end consumption and extravagance and waste have been effectively curbed. The business philosophy and strategy of the hotel have been challenged and tested as never before. Xx Hotel can brave the wind and waves, go forward bravely, and do not lose money or be left out in the cold. It depends entirely on the fact that xx Hotel has a united and courageous leadership group and a selfless and hard-working staff.

in 21xx, our hotel was a year of sharp turning and great leap. No matter from the strategic policy to the work measures, it has been completely baptized and changed. In the past, people greeted each other with smiles, but now they take the initiative to go out to attract customers. Try our best to fully meet the needs of customers, improve our service quality to the extreme, establish our social image higher and create our marketing profit to the limit. Over the past year, outstanding achievements have been made. In March of ***xx, it was awarded as "the advanced collective of the whole city" by the CPC Central Committee and the Municipal People's Government. Was awarded "xx Food Safety Demonstration Unit" by xx Food and Drug Administration; In June, it was absorbed as a governing unit by the International Cuisine Alliance; In July, the general manager Guan xx was specially appointed as "xx Municipal Popular Style Supervisor" by the office of xx Municipal Popular Style Appraisal Leading Group; In February, it was awarded the honorary title of "Youth Civilization" by xx Municipal Committee of Youth League. We have hard tears and the joy of harvest. Every victory of xx Hotel embodies the hard work of everyone in xx Hotel. The work in 21xx years is summarized as follows:

First, the operation is fruitful and the hotel is full of vitality.

In 21xx, xx Hotel * * * received x meetings and conferences. Since the opening of the theme banquet hall, * * * has received more than X banquets. Wedding banquets, birthday banquets x times (including 41th birthday commemoration) and birthday banquets x times or more. Hotel catering received x guests and xx rooms, totaling xx people. The annual turnover totaled xx million yuan.

Second, strengthen the cultivation of talents and save the positive energy of hotel management.

xx Hotel has organized X groups of managers to study abroad at any cost in 21xx. Among them, he xx from the Chinese Kitchen Department, Zhao xx from the Food and Beverage Department were organized to study in Wuhan, and Wu xx went to Beijing to study. The general manager led Zhang xx, the manager of the front office, to study and inspect in Nanjing "X Hotel"; The general manager led Wu x Zhao x to study in Datong; The general manager led the housekeeping manager to study and inspect in Beijing; The general manager led the core personnel of the enterprise to Taiyuan for X times, and X attended the "xx" training.

Third, enhance the gold content of corporate culture and cultivate the overall quality of employees.

On October 1 and 21xx, xx Hotel established its own "WeChat platform", and at present, it has published more than X pieces of hotel information, which strongly cooperated with the hotel's marketing promotion. Held three quarterly staff meetings, and successively commended more than xx outstanding employees and money collectors. In the whole year, * * * X pieces of deeds of good deeds emerged, and the total value of the property left by the owner (including cash, jewelry, bank cards, etc.) was more than xx thousand yuan, and many employees turned over the huge sum to the front desk as soon as possible.

2. The hotel organized X keynote speeches, namely "Hotel, General Manager and Self-introduction" for managers and "Hotel Enterprise Backbone Upgrading Training Sharing".

3. I published the 12 issue of Charm xx (including the 1 issue of Spring Festival Supplement) throughout the year. Up to now, the hotel * * * my publishing shop has reported X issues, and general manager office has published 5 issues of work briefing. Effectively promoted management and enriched the corporate culture of xx.

4. Adhere to the system of checking the study notes of management cadres, and the management cadres will complete 21 pages of study notes every month, with an average of one million words of study notes per person throughout the year. Throughout the year, the hotel produced more than 51 corporate culture publicity boards and replaced the "Cultural Publicity Corridor" five times. And added "hotel professional ethics" and "hotel management motto" to enrich the corporate culture of xx.

Fourth, actively participate in social welfare activities and establish a good image of xx Hotel.

In 21xx, we invested xx yuan again, and launched the second "Dream of xx" for college students from poor families and the public welfare activities held together with the Communist Youth League Committee. Recently, we also jointly organized the "Marketing Aid" public welfare activity for college students in winter vacation with the Youth League Committee of * * *. At present, the hotel has spent xx million yuan on public welfare undertakings, which has been praised and praised by government departments and all walks of life.

Fifth, care for the life of employees and do a good job in logistics support for employees.

During festivals, the hotel not only provides meals for employees to improve their lives, but also distributes white flour, rice and cooking oil to employees during Mid-Autumn Festival and Spring Festival. In May, 21xx organized three groups of employees to travel to X Mountain, X Mountain and X respectively, which enlivened the amateur cultural life of employees and inspired their enthusiasm for love and dedication. And insist on holding collective birthday activities for employees every month. In addition to publishing the list of employees who have birthdays in the store newspaper in time, they also give birthday wishes to those who have birthdays that month.

Generally speaking, the achievements of xx Hotel in 21xx are obvious to all. However, the challenge we are facing now is to improve the service quality and business strategy. How to keep xx hotel in an invincible position requires the joint efforts of our hotel management and staff. We should adapt ourselves to the development of the situation. Work arrangements and methods should meet the needs of customers. Occupy the market with our wisdom and ability, and open up new profit space with our unity and hard work. Create the glorious image of xx Hotel with our spirit and culture. Make us famous at home and abroad in the hotel industry and go further.

personal work summary of the manager Part III

Time flies like water, and the xx-xx year full of opportunities and challenges has passed. With the help and guidance of the superior leaders, plus all more than a dozen comrades paying attention to cooperation and coordination, new achievements and progress have been made in all aspects of work with sweat and wisdom. Seeing that the company's turnover is booming, I feel extremely gratified and proud. I think a person can overcome his own shortcomings, surpass himself and realize his ideals and the value of life only through continuous efforts and struggles.

I joined xx Company in xx-x, and today,