1. Highlights of secretarial work are summarized and summarized in concise language
As the administrative center of a unit, the office is the window of an organ, and the quarrel of office work directly affects the efficiency and external image of the unit, and secretarial staff are the main members of the office.
based on my own practice, the author talks about some superficial views and suggestions on the current secretarial work at the lower level. First, the current problems in the secretarial work of the lower-level office * * To put it bluntly, with the overall improvement of the quality of our * * team, the secretarial work of the lower-level secretarial network * * department has grown greatly, but there are also some problems that cannot be ignored, which deserve our attention and consideration.
First, office affairs are too complicated, which affects secretarial work. The offices of the county bureau of * * are mostly comprehensive offices, which gather the responsibilities of government affairs, secretarial work, finance, agency work and learning, and the office secretarial network has almost become a utility room.
Office workers are immersed in numerous trivial matters in the city every day. Official letters are examined and signed, and the information is not submitted in real time. Inquiries and visits are a mere formality, and the superiors don't appreciate the situation. The upper and lower channels are not smooth enough, so it is difficult to be a staff assistant. Second, there are few secretarial staff in the office, heavy work commitment and low quality.
In recent years, the shortage of secretarial staff in the lower-level departments has become an indisputable fact, which has affected the normal development of the work. At present, there is only one person who is mainly engaged in secretarial work in most county bureaus, and undertakes the main speeches, main materials, work research, information submission mission and official letter handling work led by county bureaus.
The hard work of secretarial staff will only be lost to those who have done it. It is common to work overtime, stay up all night, and work around the clock. If there is any family drag, it will be even more miserable. When others have a rest or fall asleep, it is often the beginning of the writing and serious work of the secretary. It can be said that "every word is bitter and sour, and every chapter is hemp and spicy".
Third, the quality of secretarial staff is low, which can't keep up with the requirements of tax work. Because of the industry characteristics and other reasons, the quality of secretarial staff in lower-level departments is lower than that in local governments, which is far from meeting the requirements of tax work for secretarial staff under the new situation.
First, the secretary lacks professional knowledge. At the moment, the secretarial staff in the lower * * department are mostly halfway through life, and there is no systematic study of secretarial professional knowledge.
Although some secretarial professionals have been recruited in recent years, on the one hand, the number is too small to meet the needs of the work, on the other hand, the growth of secretarial needs a process, and it is difficult to become an expert immediately. Second, the update of common sense is too slow.
Secretarial staff have fewer opportunities to go abroad, less training opportunities, slower updating of common sense and less mastery of cutting-edge tools, which greatly limits the improvement of their own quality. Fourth, the information research work lags behind, and the staff is not well disseminated.
There are many office affairs and no time for customers, but more importantly, the secretarial staff are hard to face up to the information research work, do not understand the importance of inquiry and visit research, are not proficient in business, have little research at the lower level, and have little appreciation of the basic situation. In addition, the personal quality and ability lead to the information research work of the lower-level * * departments can't keep up with the demand of tax work under the new situation, and can't provide a good reference for leading the choice and delusion. Fifth, there is a lack of automaticity in work supervision, and the supervision and dissemination are not enough.
The work of drafting the delusion of choice is only half successful, and the main half is the implementation of the delusion of choice and the operation of government decrees. It is the main duty of the office to supervise the search and inspection, which should be a daily work. However, due to human feelings and fear of provoking people, our supervision work is not strong enough to find out the weak links and deficiencies in the work in real time, which makes some work discounted and affects the work efficiency and quality.
second, some thoughts on doing a good job in the secretarial work of the current lower-level * * departments. The origin of this article: haosc is faced with the current situation of secretarial work in the lower-level * * departments, which requires us to constantly reflect on it and make the secretarial work meet the needs of tax work under the new situation. (1) Be determined to make progress, strengthen further study, and constantly improve the comprehensive quality of secretarial staff. As a secretarial worker, it is a bridge between leaders and cadres, and between leaders and departments. Everything you say and do directly or indirectly affects the image of the unit.
The extraordinary nature of this kind of work requires every secretarial worker to keep on studying and improve his comprehensive quality. First, we must constantly improve our political quality.
Office work is a political, overall and policy-oriented job, and staff must judge their loyalty at all times, taking political quality as their first quality. This requires us to constantly improve political resolution, political sensitivity and decisiveness, and learn to analyze problems dialectically from a political perspective.
second, we should comprehensively improve our comprehensive business quality. "Governing by talents in politics and prospering by talents in industry".
There are many things in office work, involving a wide range, high scale and strict requirements, which requires office staff to have comprehensive common sense and social common sense. To do this, there is no shortcut, we must study hard and learn from others' strengths, not only from books, but also from leaders and colleagues, so that we can become a "miscellaneous family" and a compound talent, and we must be able to write, speak and do things, especially to improve our writing level.
thirdly, we should strengthen the education and training of secretarial staff. Because of the nature of work, office secretarial staff have fewer training opportunities than tax business departments, and their common sense is slowly updated, so the existing common sense level is difficult to meet the needs of work.
Therefore, to strengthen the training of secretarial staff, we should not only train office secretarial staff, but also train office staff in each unit room. The training should be targeted and advocate a "menu-style" training mode. (2) Change the style of work, improve the style of work, and constantly improve the efficiency of work. There are many things in the office, and every work has a close and intimate connection with the overall situation. As office secretaries, they must work hard on their work style and style to improve their efficiency.
first, we should be willing to contribute and do our job in a down-to-earth manner. Office work means doing things, and doing things means dedication. Without dedication, there is no enthusiasm, automation and creativity in doing things.
It is difficult to do a good job in an office without a hard-working style and selfless dedication. 2. Secretarial work
The work of the secretary in each unit will be different, and the key depends on whose secretary you are. Here, I would like to say some basically the same responsibilities based on my experience: 1. Assist the direct leader to handle daily affairs and complete the tasks assigned by the leader; 2. Make preparations before the meeting, record the meeting and sort out the contents after the meeting; 3. Plan and organize various activities of the company, be responsible for website management and maintenance, and do a good job in publicity of the company; 4, responsible for the company's office supplies recipients and distribution; 5. Do a good job in material collection, file management, document drafting, document formulation, document sending and receiving, etc. 6. Receiving visits, answering calls, answering inquiries and transmitting information; 7. Assist the leaders to do a good job of coordination among various departments of the company.
8. Help and serve the employees in various administrative matters, such as booking plane (bus) tickets and contacting various training matters. 9. Contact and manage the company's transportation shuttle bus service, manage the canteen catering service hall, and contact and coordinate various group activities such as group outings.
responsible for the preparation of the company's annual and party. 3. Basic job contents of secretaries
Secretaries are divided into many kinds, with different specific positions and different responsibilities.
Responsibilities of the office secretary
1. Under the leadership of the office director, do a good job in the daily administrative affairs and secretarial work of the office.
second, responsible for the drafting, binding and delivery of various documents; Handle the receipt, delivery and reminder of superior documents in time; Do a good job in recycling, repaying and destroying documents; Do a good job in the collection, management and confidentiality of secretarial files.
third, do a good job of recording all kinds of meetings and meeting work.
iv. handle specific matters such as recruitment, training and education, performance appraisal, promotion, salary and welfare, various insurances, statistical reports, etc.
five, do a good job in the management of the unit seal, and issue a letter of introduction according to regulations.
VI. Do a good job in receiving visitors.
7. Do a good job in networking microcomputer management, and start the computer regularly every day to receive files; Do a good job in information collection and submission.
VIII. Be responsible for the procurement and supply of office supplies of this unit.
9. Complete other tasks assigned by the leaders and handle all kinds of emergency affairs. 4. The detailed work of the secretary of the general manager should not be summarized sentence by sentence. I want to write 11 secretaries.
Is this your first time to contact this job? You didn't tell me what company you are in, so how can I tell you the content? Every company operates differently.
First of all, you should know the work content of the secretary of the general manager.
1. Be responsible for assisting the general manager in handling daily affairs and providing administrative support for other administrative and business work;
2, responsible for the general manager's daily work schedule;
3. Be responsible for preparing various management meetings of the company and keeping meeting records;
4. Be responsible for the preparations for the general manager's business trip;
5. Be responsible for answering the phone, answering internal and external inquiries, and making contact with outsiders;
6. Be responsible for receiving guests from the General Manager;
7. Be responsible for receiving and transmitting the documents, letters and telegrams of the general manager, and maintaining the business card book of the general manager and related articles handed over by the general manager;
8. Complete other tasks assigned by superiors
9. Draft the company's annual work summary and the general manager's speech;
11. Draft the meeting materials of the shareholders' meeting and the board of directors;
It's not too difficult to write a work log. Just ask what you did during the day, and summarize your daily work plan in detail, not too general. For example, the minutes of the meeting that day.
if you are new to the company, all you have to do is watch more, listen more and record more!
have a nice day at work! ! 5. Seek the common sense and etiquette of secretarial work
Take the overall situation into consideration and carefully plan each specific work
The department where secretarial work is located is not only the headquarters of the unit, but also the logistics department, the liaison department and the combat troops directly under it. There are many kinds of work, and there are as many as twenty or thirty daily tasks, and there are also many sudden and temporary jobs. After I took office as the head of this department, I realized that in order to do a good job in secretarial work, I should change my role as soon as possible, and I should not stay in the past as a secretarial clerk and deputy director of the department, but only rely on the idea of going it alone to do a good job. In this regard, I have planned all the work items in the office, striving to embody the principle of overall situation, joint operations and orderliness.
first, the overall control, know fairly well.
I classified all the work in the office, and designed an "Office Work List", which was placed under the glass of the desk top and can be previewed at any time. The classification of office work items can be roughly divided into seven categories: party affairs, personnel, education and training, secretarial, comprehensive, legal and logistics, and each category is divided into specific work points. For example, the key points of the secretarial project are: file management, confidentiality management, document receiving and dispatching management, book distribution management, periodical subscription and distribution management, computer network communication management, document issuance audit management, typing and printing management, and seal management. For some work points with clear time requirements, such as statistical statements and the collection of party dues, the time requirements are marked and often reminded.
second, the responsibility is implemented and the goal is clear.
Due to the limited establishment, there are not many people in our office, but the staffing reflects the characteristics of being capable. Everyone is a capable soldier. My request to myself is to organize and carry out every specific matter as a vanguard. We have divided the work of the office and implemented it on specific people. In addition to formulating some daily work norms and controlling work objectives, I am more concerned with integrating myself into everyone's work, making necessary "explanations" directly, reminding people of the time limit and requirements for doing things, so that everyone can freely master and arrange their own work within the prescribed scope.
third, keep a good work diary, and there is no shortage of work.
I usually have three notebooks (work diary, meeting minutes, work guide and experience summary). Today, I will introduce the work diary first. I always carry this work diary with me, and register all kinds of meeting notices, leadership matters, daily work arrangements, etc. at any time according to the serial number. Every time I finish something, I will tick "√" to indicate completion; If each page is completed, mark it with "★" to indicate that it is all completed; If there is anything unfinished on each page, mark it with "▲" to remind you. Every day when I go to work, I take out my work diary for inspection, arrange the work agenda for today, and ensure that the work is done in an orderly manner.
At the same time, I write down my job requirements on the first page of my work diary, reminding myself from time to time to strengthen my personal cultivation and quality. Such as: calm and steady, modest and prudent, rigorous and meticulous, rational and pragmatic, decisive and lively, and he who speaks too much will lose. 6. How to do a good job as a secretary
I've been working as an assistant.
I used to think that a secretary is a foxy role. After a long time, I really think that a secretary is really a bridge of communication. Not only should you be able to speak, but you should also have a good psychological quality. Because of the same job, you may try your best to do it, but you won't feel good up and down, and you are not human inside and outside ... Hehe! Very common problems! !
Generally speaking, we really need to pay attention to some small details:
1. Filing materials. As the one upstairs said, all kinds of materials should be well sorted and put on record, including all phone numbers and everything we have done.
2. Take the responsibility that should be borne. Sometimes it may be the boss's fault, but you have to bear it.
3. Write down everything. O(∩_∩)O haha ~
4. Establish your own prestige within the company, and don't give people the feeling of being cruel. You can be cold, but you must be able to convince people. You can be kind, but you must keep a certain distance. Otherwise, you will tell others what to do, especially those who are older and more qualified than you. 7. How to do a good job as a secretary
Basic skills as a secretary
Being a secretary needs some basic skills just like doing other professional work. These basic skills, like the foundation of Gai Lou, are thicker and firmer.