if you can't order well, everything else will be in vain! Teach you 11 tricks!

Some people say that the profit of a hotel depends on the chef, and the delicious food cooked by the chef can attract and retain guests.

some people say that the profit of hotels depends on marketing, and the marketing strategy is done well, and the business is not much worse;

However, most people ignore the role of waiters. Why? Because most people will think that the waiter is only responsible for ordering and delivering food!

As everyone knows, the waiter is the person who is in direct contact with the customer, and the waiter's words will directly affect the customer's consumption in your hotel.

So, professional and literate waiters can greatly increase the turnover of your hotel!

So, how to train highly professional waiters to improve the profitability of ordering? Here are ten tips to help you.

1. Third-party introduction method:

When selling dishes to guests, don't say "this is the best in our restaurant"-the guests will feel that "you are saying that you are good", but should say "this dish is the best response of our guests recently!" -in this way, you become a third party, which is more credible and convincing.

2.

image anatomy introduction method:

visualize and concretize the dishes with vivid and vivid language, so as to make the guests imagine. For example, "our lobster dish is served in a golden tripod, accompanied by dry ice fog, which is very imposing. One dish occupies half a table, and it is particularly embarrassing to treat guests."

3.

Method of making tense air:

"The raw material of this dish is particularly difficult to buy, because it is wild, and it can only be bought by sending people to grab goods at the seaside. Why don't you book it first, and I'll ask if there are any raw materials in the kitchen. If not, you can change it to another one. "

4. Approaching method:

"Manager Liu, you taught us how to cook this dish! After you told us the recipe last time, the chefs made it according to your recipe, which will be put on the market today. Please help us to check it again and see if it is done correctly ... "

5.

Comparative introduction method:

Guest:" Why is this dish so expensive in your house? 68 elsewhere, you sell 88! " Ordering clerk: "Mr. Liu, please try it first. It certainly tastes different. We also have one from 48 yuan. It looks the same at first sight, but you will know that the raw materials are very different when you eat it." Speak according to the guest's meaning first, and then turn to elaborate.

6. Winning by speed:

"Mr. Liu, all the dishes you just ordered are' big dishes', and it takes a little long. Why don't you order another one that can be served immediately, eat it first, and you can serve it in 5 minutes after watching this dish ..."

7. Give guests multiple-choice questions:

For example, don't ask when they watch seafood and shrimp dishes. Instead, you should say, "Do you want metapenaeus ensis or Shrimp Climbing?" Then guide again: "The practice of climbing shrimp is very unique here."

8. borrow someone's words:

for example, all the guests praised this dish as the best in our family. Do you think we should have one?

9. Careful observation:

When ordering, you must pay attention to the eyes of the guests. When the guests look at the dish, the ordering staff must make an introduction in time. With such sales promotion, the guests are most likely to order naturally.

11. Special crowd care method:

Don't forget children, ladies and old people when ordering. Ordering their favorite dishes will often add icing on the cake to the whole table, and such dishes are generally as high as those in Mao Lijiao.