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Inspection Criteria for China's Excellent Tourism Cities

Revised in 2007

Level of Tourism Development

1.1 Total Tourism Revenue Equivalent to the Share of GDP of the City 30

1.1.1 Greater than 15% (including 15%) 30

1.1.2 Between 10%-15% 20

1.1.3 Between 5%-10% 15

1.1.4 Between 3% and 5% 10

1.2 Foreign Exchange Earnings from Tourism 30

1.2.1 More than US$1 billion (including US$1 billion) 30

1.2.2 Between US$0.5 and US$1 billion (including US$0.5 billion) 20

1.2.3 Between US$0.1 and US$0.5 billion (including US$0.1 billion) 15

1.2.4 Between 10-100 million US dollars (including 10 million US dollars) 10

1.2.5 Between 5-10 million US dollars (including 5 million US dollars) 8

1.2.6 Below 5 million US dollars 5

Tourism Positioning Scale

2.1 The city has a clear and important tourism development Positioning (e.g. pillar industry, leading industry, priority key industry) 10

2.1.1 Industry positioning formally put forward in the work report of the municipal government adopted by the municipal People's Congress 10

2.1.2 Industry positioning clearly defined in the documents issued by the municipal government 8

2.1.3 Mentioned in the municipal government's relevant documents, but the positioning is not clear enough to be prominent 6

2.1.2 The city has clear and important positioning for the development of tourism. /p>

2.2 The tourism industry is included in the national economic and social development plan

2.2.1 It is included in the five-year development plan and the visionary target plan 5

2.2.2 It is included in the annual national economic and social development plan 5

2.2.3 The municipal government formulates the medium- and long-term plan for the development of the tourism industry 5

2.3 Scale of the city's tourism industry (i.e. total tourism revenue, foreign exchange earnings from tourism, etc.) is at a leading level compared with cities of the same level 10

2.3.1 Ranked in the top three in the country 10

2.3.2 Ranked in the top three in the province 5

2.3.3 Ranked in the top two in the region 3

Tourism Input Support

3.1 Tourism has been classified as a new economic growth point with corresponding supporting policies

3.1 Tourism is listed as a new economic growth point with There are corresponding supporting policies

3.1.1 Fiscal policies (in terms of investment, loans, etc.) 5

3.1.2 Preferential policies for the development of tourism enterprises (in terms of taxes, incentives for foreign exchange earnings, incentives for growth in the number of inbound tourists or person-days, etc.) 5

3.1.3 Policies of tourism-related departments to support and cooperate with the development of tourism (departments such as transportation, gardening, urban construction, culture, Railroad, price and other departments)

5

3.2 The municipal government has special funds or policies to support the development of tourism 10

3.2.1 The tourism industry in the municipal planning department and the annual financial plan under a separate account or a special investment fund arrangements

10

3.2.2 The municipal government to set up an institutionalized special fund support or special policies 8

3.2.2 The municipal government to set up an institutionalized special fund support or have special policies 8

3.2.3 The municipal government has special capital investment 6

3.3 Tourism market promotion funds are guaranteed 10

3.3.1 Tourism market promotion funds in the municipal treasury has an institutionalized source and maintains an annual growth

10

3.3.2 Tourism market promotion funds in the municipal treasury has an institutionalized source 8

3.3.3 There is a source of funds for tourism market promotion 6

Tourism development mechanism

4.1 The municipal party committee and the municipal government have a special deployment of tourism development every year 5

4.2 There is a tourism coordinating and deliberating body or system led by the main leader of the municipal government 5

4.2.1 Establishment of a body or system and annual regular special coordinating 4.2.2 Establishment of a body or system and coordination and deliberation (less than twice a year) 3

4.3 Establishment of a holiday tourism coordination body to effectively solve the problems that arise 5

4.4 The municipal government holds an annual conference on tourism 5

4.5 Municipal government issues regulations on the management of the tourism industry 5

4.5.1 The municipal government issues regulations on tourism management 5

4.5.2 The municipal government issues normative documents on tourism management 3

4.6 The city has a sound system of tourism regulations 10

4.6.1 The Municipal People's Congress (MPC) issues comprehensive tourism regulations 10

4.6.2 The Municipal People's Congress (MPC) forwards comprehensive tourism regulations from the higher-level MPC 8

4.6.3 Decisions or resolutions issued by the municipal people's congresses to regulate tourism management 5

Tourism management system

5.1 Tourism administration and management institutions

5.1.1 The tourism administration and management departments have sound institutions, clear responsibilities, and unified management of the city's tourism industry development 10

5.1.1.1 Institutions approved by the Municipal Editorial Committee and the three programs, and there is fixed Office 10

5.1.1.2 Separate agencies and other departments co-located 6

5.1.2 There are administrative law enforcement authorization of the tourism law enforcement team, according to the law, management, so that the development of the tourism market in a healthy and orderly manner 5

5.1.2.1 There is a full-time tourism law enforcement agencies, the development of the tourism market in a healthy and orderly manner 5

5.1. 2.2 There is a permanent tourism law enforcement agency, which is effective 3

5.1.2.3 There are part-time tourism law enforcement officers, with inspections and some effectiveness 1

5.2 Management of the tourism industry

5.2.1 The quality of the tourism supervisory body is sound 5

5.2.2 Complaints are dealt with for the tourism consumers, so that all kinds of quality disputes can be resolved satisfactorily 10

5.2.2.1 Successful settlement rate of 100% 10

5.2.2.2 Successful settlement rate of more than 90% 8

5.2.2.3 Successful settlement rate of more than 80% 6

5.2.2 Establishment of coordinated working mechanism between the tourism and public security, industry and commerce 10

5.2.2.1 Comprehensive management of the tourism market has been documented. Comprehensive management of the tourism market has documents, often joint inspections, and investigate and deal with violations of state regulations and industry management provisions, the effect is obvious 10

5.2.2.2 Comprehensive management of the tourism market has documents, joint spot checks, and investigate and deal with violations of state regulations and industry management provisions, the effect is more obvious 8

5.2.2.3 Comprehensive management of the tourism market has documents, and their respective Spot checks, and investigate and deal with violations of state regulations and industry management provisions, with certain effects 6

5.2.3 Tourism administration and management departments involved in the approval of tourism investment projects in the city 5

5.2.4 Implement the "Measures for the Management of Tourism Statistics" and "Tourism Statistics Survey System" issued by the National Tourism Administration and the National Bureau of Statistics

5.2.4.1 The city has established a relatively complete and scientific tourism statistics system, and the tourism and statistics departments have jointly released tourism statistics 5

5.2.4.2 The tourism and statistics departments have jointly conducted sample surveys 5

5.2.4.2.1 Sample surveys on overseas and domestic tourists 5

5.2.4.2.2 Sample surveys on domestic tourists only 3

5.2.5 Cities have programs and measures for the continuous promotion of tourism standardization work, and have professionally trained tourism standardization work managers who have carried out relevant work 5

5.2.6 Actively carry out tourism standardization work; publicize and implement the national and industrial standards of the tourism industry; and guide and promote the formulation of standards by tourism enterprises 10

5.2.6.1 The above three tasks have been carried out comprehensively 10

5.2.6.1 10

5.2.6.2 To carry out two of the above three tasks 8

5.2.6.3 To carry out only one of the above three tasks 6

Tourism civilization construction

6.1 The effectiveness of the spiritual civilization construction in the tourism industry is remarkable 10

6.1.1 To win the advanced title of national spiritual civilization construction 10

6.1.1 To win the advanced title of national spiritual civilization construction 10

6.1.1 To win the title of national spiritual civilization construction Advanced Title 10

6.1.2 There are obtaining the advanced title of spiritual civilization construction at the provincial and ministerial level 8

6.1.3 There are obtaining the advanced title of spiritual civilization construction at the municipal level 6

6.2 The tourism industry actively carries out the education of professional morality and activities of love for work, with remarkable results 10

6.2.1 There are model workers honored by the National Tourism Administration, Advanced Collectives or Individuals, National Model Tourist Guides, National Outstanding Tourist Guides, and Women's Pacesetters 10

6.2.2 Provincial and ministerial commendations for model workers, advanced collectives or individuals, tourist guides, and women's pacesetters 8

6.2.3 Municipal commendations for model workers, advanced collectives or individuals, tourist guides, and women's pacesetters 6

6.3 Tourism industry and relevant Operating units carry out activities to create Youth Civilization, Civilization Demonstration Window, and Women's Civilization Post with remarkable results 10

6.3.1 More than three (inclusive) enterprises have been awarded national titles 10

6.3.2 More than two (inclusive) enterprises have been awarded national or provincial titles 8

6.3.3 More than three (inclusive) enterprises have been awarded provincial or municipal titles 6

6.4.1 There is more than one national civilized scenic tourism area 8

6.4.2 There are more than two provincial civilized scenic tourism areas 6

6.4.3 There are more than three municipal civilized scenic tourism areas 4

6.5 Actively Carrying out Actions for Enhancing the Quality of Tourism Civilization of Chinese Citizens 2

6.5 Actively Carrying out Activities to Improve the Quality of Tourism Civilization of Chinese Citizens Action 2

6.6 Excellence Acceptance Sampling Survey Results on Domestic and Overseas Tourists 20

6.6.1 Total Score of 4.5 or Above 20

6.6.2 Total Score of 4 or Above 15

Ecological and Natural Environment

7.1 Built-Up Area Green Coverage 8

7.1.1 Green Coverage >30% 8

7.1.2 Green Coverage Rate>20% 5

7.1.3 Green Coverage Rate>10% 3

7.2 Harmless Disposal Rate of Domestic Waste 8

7.2.1 Harmless Disposal Rate>80% 8

7.2.2 Harmless Disposal Rate>60% 5

7.2.3 Harmless Disposal Rate>50% 3

7.3 Urban Built-up Area Noise Average<58dB 5

7.4 Air Pollution Index (Number of Days with API Index<100 for the Year) (%) 8

7.4.1 (Number of Days with API Index<100 for the Year) >80% 8

7.4.2 (Annual API index <100 days) >75% 6

7.4.3 (Annual API index <100 days) ≤ 75% 4

7.5 The city drinking water quality standard rate >95% 8

7.6. Mobilize the city's people to do a good job in improving the tourist environment and cityscape. No small advertisements, no garbage accumulation, no street stalls, no littering and spitting, no hygiene dead ends in urban areas and suburban areas leading to scenic spots 8

Modern Tourism Functions

8.1 Tourism Consultation and Service Center 8.1.1 Tourism Consultation and Service Centers have been set up in the airports, railway stations, wharves, business and transportation centers and other tourist distribution centers, with consultation, reservation, Receive complaints from tourists and other functions, all kinds of information can be updated in time, and the staff can provide standardized services. 10

8.1.1.1 There is a tourist information service center, with a reasonable layout, complete functions, and standardized services. 10

8.1.1.2 There is a tourist information service center, but the layout is not reasonable enough or the functions are lacking. 8

8.1.1.3 The above locations can only provide tourist promotional materials so that tourists can benefit from the information. Tourism publicity materials, so that tourists can find tourism information 6

8.1.2 The front rooms or business centers of hotels provide information on local one-day tours and other short-haul tourism products 2

8.1.3 Radio and television stations, and major newspapers have fixed tourism columns 2

8.1.4 Establishing tourism websites, promoting the dissemination of tourism information on the Internet, and improving the information service for the tourism public 3

8.1.5 Establishing a tourism website, promoting online tourism information dissemination, and improving tourism public information services channels 3

8.1.5 Establishing public tourism consulting telephone numbers 3

8.1.6 Establishing public tourism complaint telephone numbers 3

8.1.7 Establishing tourism map billboards in airports, railway stations, wharves, bus stops and other transportation hubs to provide tourism information services 5

8.1.7.1 Establishing tourism map billboards generally 5

8.1.7.1 Establishing tourism map billboards universally 5

8.1.7.2 Some of them are equipped with tourist map billboards 3

8.2 The following places are equipped with standardized and eye-catching graphic symbols of public **** information

8.2.1 Airports, railway stations, and terminals 2

8.2.2 Arterial roads in the downtown area that lead to the airports, railway stations, and terminals 1

8.2.3 The main streets and Roads leading to major tourist areas 1

8.2.4 Tourist hotels 1

8.2.5 Tourist scenic spots 1

8.2.6 International conference centers and exhibition centers 1

8.2.7 Tourist entertainment venues 1

8.2.8 Tourist shopping venues 1

8.2.9 Tourist food and beverage venues 1

8.3 Language Environment

8.3.1 Major roads in the city have traffic signs (directions) and tourist attractions (directions) in both Chinese and English 5

8.3.2 Major tourist attractions have explanatory boards or tour guide recordings in both Chinese and English 2

8.3.3 Service personnel at tourist service establishments are able to receive guests in Putonghua 2

8.3.4 Service personnel who can converse in English are available in tourist service establishments 2

8.4 Utility service system

8.4.1 Public telephone booths are available in the main neighborhoods and are in good condition 2

8.4.2 The supply of water, electricity, and fuel to the main tourist service establishments is guaranteed and the price is preferential 5

8.4.2.1 Water, electricity, and fuel are guaranteed and the price is preferential 5

8.4.2.1 Water, electricity, and fuel are guaranteed and the price is preferential, Fuel supply is guaranteed and prices are favorable 5

8.4.2.2 Water, electricity and fuel supply is guaranteed 3

8.4.3 Foreign currency exchange points of star-rated hotels are set up in accordance with the national standard of "Classification and Evaluation of Tourist Hotel Star Levels". 2

8.4.4 Foreign currency exchange points of the airports are located in conspicuous positions, with announcements on the foreign exchange rate of the day, and the business hours are 18 hours or more. 2

8.4.5 Foreign currency exchange points of airports are located in prominent locations, with announcements of foreign exchange prices for the day. 2

8.4.5 Major tourist hotels accept international traveler's checks and credit card payments, and accept bank cards 5

8.4.6 International conference centers with simultaneous interpretation systems that can accommodate more than 200 people and hold international conferences annually 5

8.4.7 Exhibition venues with more than 800 standard booths that hold exhibitions annually 5

8.5 City Night Scenery and Evening Tourism Activities

8.5.1 Neighborhoods with neon or colored lights decorated to provide shopping, entertainment, leisure, and food and beverage services to the public and tourists 10

8.5.2 Evening excursion spots with neon or colored lights 5

8.5.3 Evening water excursions available 5

8.5. 4 Tourist attractions with evening fixed reception of tourist groups 5

Tourism Education and Training

9.1 Tourism Colleges and Universities

9.1.1 Setting up Tourism Vocational High Schools or Vocational Middle Schools 5

9.1.1.1 Setting up Tourism Vocational High Schools or Middle Schools alone 5

9.1.1.2 Setting up tourism in vocational high schools or middle schools 3

9.1.1.2 Setting up Tourism 3

9.1.2 Higher education institutions with tourism departments or tourism majors 5

9.1.2.1 Higher education institutions in the city have tourism departments or tourism majors 5

9.1.2.2 There are tourism departments or tourism majors in non-city higher education institutions that are jointly operated by the tourism departments or tourism majors. 3

9.2 Tourism training

9.2.1 Tourism departments formulate education and training plans and annual reports for tourism employees. Education and training plan and annual plan for tourism employees, complete file information 5

9.2.2 There are tourism training bases or fixed training sites for the community 5

9.2.3 Hotel training for senior and middle management 5

9.2.3.1 More than 80% of the National Tourism Industry Training Certificate 5

9.2.3.2 70% -79% of the national tourism industry job training certificate 5

9.2.3.2 -79% to obtain the national tourism industry post training certificate 3

9.2.4 Travel agency's senior and middle management personnel training 5

9.2.4.1 More than 80% to obtain the travel agency manager's qualification certificate 5

9.2.4.2 70-79% to obtain the travel agency manager's qualification certificate 3

9.2.5 A-class tourist attractions of senior and middle management personnel training 5

9.2.5 A-class tourist attractions of senior and middle level Management personnel training 5

9.2.5.1 More than 80% obtain the national tourism industry post training certificate 5

9.2.5.2 70-79% obtain the national tourism industry post training certificate 3

9.2.6 More than 80% of the employees of tourism enterprises have been trained in various professions 5

Urban Tourism Transportation

10.1 Accessibility of the city

10.1.1 There is a civil airport in the city or other civil airports within an hour's drive from the city 5

10.1.2 The airport operates international air routes (or chartered flights) and has corresponding supporting services 5

10.1.3 There is a train station in the city or other passenger train stations within half an hour's drive from the city 3

10.1.3 There is a train station in the city or other passenger train stations within half an hour's drive from the city 3

10.1.5 The city's tourism traffic is very good. p>

10.1.4 Coastal (river, river, lake) cities have passenger terminals 5

10.1.5 Cities with mountains as the main scenic spots have cable cars or ropeways on the mountains for the convenience of tourists 5

10.1.6 There are highway entrances and exits half an hour away from the city 5

10.2 Transportation within the city

10.2.1 Transportation to major tourist attractions of the city

10.2.1 Transportation to Transportation to major tourist attractions in the city

10.2.1.1 There are sightseeing buses with standardized services 3

10.2.1.2 There are tour buses that can meet the needs of tourists 3

10.2.1.3 There are buses leading to major tourist attractions in the city 3

10.2.2 Taxi service

10.2 .2.1 The number of taxis can meet the needs of domestic and foreign tourists 5

10.2.2.2 Taxi uniform seat cover, cleanliness and hygiene, standardized service, according to the odometer meter, do not refuse to take, do not fraud 5

10.2.3 Tourist buses and boats

10.2.3.1 The city has a tourist bus company, the conscientious implementation of the "Tourist bus service quality standards" 3

10.2.3.2 Cities with landscape scenery as the main landscape has a cruise company, and standardized services, clean and sanitary cruise ships, safety measures are guaranteed 5

10.2.3.3 Coastal (rivers, rivers, lakes) cities have cruise companies in line with the "river cruise star standard" two-star or higher and high-grade cruise ship 5

Tourism development management

11.1 Development of Tourist Attractions

11.1.1 Carrying out the census and development of tourist resources and having tourist attractions with an annual total number of tourists of not less than 500,000 or more than 5 8

11.1.2 Having tourist resorts that have been put into operation and with an annual capacity of 100,000 or more 6

11.2 Quality Grade of Tourist Attractions 10

Tourist Attractions p>11.2.1 There are tourist attractions rated AAAAA 10

11.2.2 There are tourist attractions rated AAAA 8

11.2.3 There are tourist attractions rated AAA 6

11.2.4 There are tourist attractions rated AA 4

11.2.5 There are tourist attractions rated A 2

11.3 Quality Management of Tourist Attractions

11.3.1 Management system is implemented, the tour is in good order and there is no overcrowding of tourists 2

11.3.2 Cleanliness and hygiene are maintained well, and there is no littering of the phenomenon 2

11.3.3 Safety facilities are complete and well-maintained, and there is no hidden danger of safety 2

11.4 Planning and Protection of Tourist Attractions

11.4 Tourist Attractions Protection

11.4.1 Tourist attractions are approved by the municipal government of the overall plan, no violation of the planning and construction projects 5

11.4.2 City planning to determine the city's unique style, with the value of the tour of the neighborhood, and the formulation of laws and regulations to protect, such as the prohibition of the construction of high-rise buildings, clean up illegal billboards, adjusting the street landscaping, etc. 5

Tourism Promotion and Product Development

12.1 Tourism Promotion Indicators

12.1.1 The average annual increase of the number of person-days of receiving overseas tourists in the past three years is more than 5% 10

12.1.2 The average annual increase of the number of person-days of receiving domestic tourists in the past three years is more than 5% 10

12.2 Tourism Promotion Efforts

12.2.1 Formulate the goals and plans for the promotion of domestic and international tourism markets. 12.2.1 Formulate goals and plans for domestic and international tourism market promotion and put them into practice 5

12.2.2 Actively participate in international and domestic tourism fairs hosted by the National Tourism Administration, and actively participate in overseas promotions organized by the national and provincial tourism administrations. 5

12.2.3 Organize annual tourism festivals and celebrations with local characteristics. 5

12.3 Characteristics of Tourism Products

12.3.1 The city has resources of history and culture, cultural relics and monuments, ancient gardens, etc., and the municipal government has invested in the protection of the resources, taken effective measures, and highlighted the characteristics of the products in the market promotion.2

12.3.2 The city has humanistic landscapes (theme parks), and the main landscapes of the city have the uniqueness of the country, with no repetitive constructions, and the operation situation is good, and the characteristics of the products are highlighted in the market promotion.2

12.3.3 The city has leisure and vacation facilities, with complete facilities, standardized services and rich projects in the main leisure and vacation functional areas, and highlights product characteristics in market promotion 2

12.3.4 The city often holds international conferences, exhibitions or sports events, cultural exchange activities, and its facilities and organization level is on a par with the international level, and highlights the city's characteristics in market promotion 2

12.3.5 The city has a leisure and vacation facility, and its facilities and organization level is on a par with the international level. /p>

12.4 Tourism Product Development

12.4.1 There are more than 2 mature ecological tourism routes 212.4.2 There are more than 2 mature red tourism routes 2

12.4.3 There are more than 2 mature agricultural or industrial tourism routes 2

12.4.4 There are more than 2 mature sports or health tourism routes 2

12.4.5 There are more than 2 mature rural or folk tourism routes 2

12.4.6 There are more than 2 mature other special (or special) tourism products 2

12.4.7 Industrial and Agricultural Tourism Demonstration Sites 5

12.4.7.1 There are national-level industrial and agricultural tourism demonstration sites 5

12.4.7.2 There are Provincial-level Industrial and Agricultural Tourism Demonstration Sites 3

Tourist Accommodation Facilities

13.1 Tourist Hotels

13.1.1 The number and grade of guest rooms and suites basically meet the needs of domestic and overseas tourists 5

13.1.2 The re-examination rate of the star-rated hotels reaches 100% every year 10

13.1.3 Green Tourist Hotels 10

13.1.3 Green Tourist Hotels 10

12.4.7.3 There are national-level Industrial and Agricultural Tourism Demonstration Sites. p>13.1.3.1 There are Gold Leaf Grade Green Tourist Hotels 10

13.1.3.2 There are Silver Leaf Grade Green Tourist Hotels 6

13.1.4 Annual Occupancy Rate of Guest Rooms in Tourist Hotels in the City 1013.1.4.1 Reaching Above 60% 10

13.1.4.2 Between 50% and 60% 5

13.2 Social Hotels

13.2.1 The Municipal Tourism Bureau has corresponding management measures for accommodation places receiving domestic tourist groups 5

13.2.2 The safety and hygiene management system and measures are in line with the relevant regulations and standards 5

13.2.3 Provide standardized services for the stay of tourists to safeguard the legitimate rights and interests of guests 5

Travel Agencies

14.1 Travel Agents

Travel Agencies

14.1 The Travel Agencies have the following operating conditions p>14.1 Business Image of Travel Agencies

14.1.1 Travel agency storefronts are neat and tidy, and signs are conspicuous; business licenses are hung in a conspicuous position; there are tourist price lists and information 8

14.1.1.1 The above three items meet the requirements 8

14.1.1.2 The above two items meet the requirements 6

14.1.1.3 One of the above meets the requirements 4

14.1.2 The National Tourism Administration in the past two years announced the top 100 travel agencies 5

14.1.3 Provincial and municipal tourism and related departments to assess the quality of service qualification level travel agencies, honest travel agency 2

14.2 Travel agency standardized management

14.2.1 Seriously implement the "Travel Agency Regulations", the city's travel agency business norms, there are no travel agencies, the city's travel agency business norms. >

14.2.4 Travel agencies and tour guides signed labor contracts 5

14.2.5 Travel agencies in a timely manner, seriously deal with complaints from tourists, no complaints of serious quality accidents in the past two years 5

Tourism Catering

15.1 The Municipal Tourism Bureau of the tourism group meals have the appropriate management measures 10

15.2 Catering Features and Quality

15.2.1 Neighborhoods with a relatively high concentration of food and beverage outlets offering local or national specialties 5

15.2.2 Fast-food restaurants that meet hygiene standards in areas and places where tourists' activities are relatively concentrated 5

15.2.3 Western-style restaurants offering regular meals 5

15.2.4 Restaurants adapting to the tastes of tourists in the major countries of origin 5

15.2.4 Restaurants adapting to the tastes of tourists from the main source countries (places) Restaurants adapted to the tastes of tourists from major source countries (places) 5

15.2.5 The above restaurants have a clean dining environment and strictly implement the relevant regulations and standards on food hygiene and preservation of food 10

Tourist shopping

16.1 The proportion of foreign exchange generated by tourist commodities in the city's tourism (or the proportion of income from tourist commodities in the city's tourism revenue) (based on the communiqué of the city's Bureau of Statistics) 20

16.1.1 Above 25% (inclusive) 20

16.1.2 Between 20 (inclusive) and 25% 15

16.1.3 Between 15 (inclusive) and 20% 10

16.1.4 Below 15% 5

16.2 Tourism Shopping Places and Commodities

16.2.1 The Municipal Tourism Bureau has appropriate management measures on tourism shopping places. Group shopping places have corresponding management measures 5

16.2.2 There are relatively centralized pedestrian commercial streets convenient for tourists to shop 5

16.2.3 Shopping malls set up special counters for tourist commodities with local characteristics 5

16.2.4 Major tourist attractions sell tourist souvenirs reflecting the characteristics of the scenic spot 5

Tourism Culture and Entertainment

17.1 Cities have fixed venues to stage performances for domestic and overseas tourists in the evening all year round 8

17.2 Cities have singing and dancing restaurants to provide cultural performances for tour groups 8

17.3 Cities have tourist attractions to carry out regular cultural performances during the daytime 8

17.4 Cities with a large number of ethnic minorities where ethnic customs are the main features have fixed receptions for tourists within the living areas of the ethnic minorities. In cities with a large number of ethnic minorities, there are ethnic cultural and entertainment performances and visits in the living areas of ethnic minorities that regularly receive tourist groups. 5

17.5 Cities generally have relatively rich evening entertainment activities. 3

17.6 The contents of all kinds of tourism and cultural and entertainment activities are healthy, and there is no pornography, gambling or drugs. Toilets in major neighborhoods and tourist attractions can meet the demand 5

18.1.2 On the way from the city to the tourist attractions in the suburbs (counties), tourist toilets have been set up if there is a need to set up toilets 5

18.1.3 Tourist toilets have been set up in travel agency stores and tourist shopping and catering venues 3

18.2 Quality and Management

18.2.1 All of the above toilets are flush toilets or environmentally friendly toilets. are flush toilets or environmentally friendly toilets 5

18.2.2 The above toilets are equipped with partitions and doors, hooks, handkerchiefs, men's toilets are equipped with urinals 5

18.2.3 Tourism toilets are set up to provide special toilets for people with disabilities 3

18.2.4 The above toilets are equipped with standardized and clear graphic symbols of public **** information 5

18.2 .5 The management system of the above toilets is strict, no filth, no odor 7

18.3 There are star-rated tourism toilets assessed by the provincial and municipal tourism and related departments in accordance with the quality grade standard of tourism toilets 2

Tourism market order

19.1 Day-trip market order

19.1.1 Cities have formulated regulations for the management of one-day tours and carried out inspections of the one-day tour market 5

19.2.1 The management of one-day tours is regulated by the municipal government, which is responsible for the management of one-day tours, and the management of one-day tours. 5

19.1.2 The operation of day tours is standardized, and there is no competition for territory, forcing tourists and extortion, and other acts of market domination. 4

19.2 Tourist Environment and Tourist Commodity Market Order

19.2.1 The main tourist attractions have centralized management of vendors, and the environment of the main tourist attractions, centralized shopping blocks and other tourist shopping places is neat. 5

19.2.2 The city has set up regulations for the management of day tours, and conducted inspections of the day-tour market.

19.2.2 No hounding peddling, tailing and selling phenomenon, no begging phenomenon 4

19.2.3 No counterfeit and shoddy goods 4

19.2.4 No price fraud, coercion to consume and other behaviors 4

19.3 Tourist vehicles with full licenses, no black car 4

19.4 Cities engaged in the travel agency business of the subject of the qualifications of a Strictly audit the qualification of the main body engaged in travel agency business, no black agency 5

19.5 Strictly implement the points system and network management of tour guides, the city's tour guides are attributed, no black guides, no illegal escorts, escorted tours 5

19.6 Tourism service quality 19.6.1 Implementation of the "Regulations on the Administration of Tourist Guides" and the "Tourist Guide Quality of Service" standards, tour guides are all certified to work, and the tour guide words are standardized, healthy, civilized 5

19.6.2 Intermediate and senior tour guides account for more than 5% of the total number of tour guides 5

19.6.3 Tourism and related departments to establish a credibility file of tourism enterprises 5

19.6.4 Tourism and related departments to establish a system for evaluating the integrity of tourism enterprises 5

19.6.5 Organize tourism enterprises to carry out activities of honesty and integrity in tourism, and to establish a mechanism of self-discipline in the industry. Signing integrity conventions, etc. 5

19.6.6 No major complaints about the tourism market order in the past two years 5

Tourism safety and insurance

20.1 Tourism safety

20.1.1 Cities have a police patrol system, which can rescue tourists in case of emergencies. 3

20.1.2 Standardized law enforcement in tourism venues to protect the legitimate rights and interests of tourists. 3

20.1.2 Tourism enterprises have established a system to evaluate the integrity of tourism enterprises and establish a self-regulatory mechanism. 3

20.1.3 Tourist attractions and tourist centers have full-time security personnel 3

20.1.4 Tourism business units generally establish and improve the safety education, prevention system, and the implementation of the annual inspection 3

20.1.5 In the past two years, there has been no major tourism safety accidents 8

20.2 Tourism Emergency Rescue

20.2.1 Cities have established emergency plans for tourism emergencies, emergency rescue organizations and emergency rescue telephone numbers, and in case of emergencies, they can rescue domestic and overseas tourists 3

20.2.2 Major tourist attractions have medical rescue points 3

20.2.3 The implementation of the system for dealing with and reporting on major tourism safety accidents 3

20.3.3 The system for dealing with and reporting on major tourism safety accidents 3

20.3.3 The system for dealing with and reporting on major tourism safety accidents 3

20.3 Tourism Insurance

20.3.1 The rate of travel agencies insuring travel agency liability insurance reaches 100% 8

20.3.2 Travel agencies are able to provide travelers with insurance services related to tourism items 3