12312 is a business reporting and complaint service hotline number.
12312 Intellectual Property Anti-counterfeiting Query Center was established to protect intellectual property rights and intellectual property anti-counterfeiting as the core service; in order to better assist enterprises in the protection of trademarks, patents, copyrights and copyrights and other intellectual property rights to do a part of their own responsibility, in response to the government's call, *** with the crackdown on piracy, copyright infringement and other illegal and criminal behavior, to protect the brand to establish and Create an orderly competitive environment to protect the legitimate rights and interests of enterprises in market competition and healthy development.
12312 Business Reporting and Complaints Service Center Responsibilities
A, 12312 Business Reporting and Complaints Service Center accepts reports and complaints consulting services: related to the oil market, the coal market, renewable resources recycling, catering, lodging, bathing, footbaths, direct sales, network trading, franchising, retailers, promotions, retail transactions, scrap metal and other products. Promotions, zero-supply transactions, scrap car recycling, beauty salons, washing and dyeing, auctions, pawning and other hotlines.
Foreign labor cooperation, foreign contracted projects and other internal and external trade, foreign economic areas and anti-dumping, countervailing, anti-monopoly and other aspects of disturbing the market order and infringement of intellectual property rights protection of reported complaints, as well as related laws and regulations of the policy advice, and to do a good job of registering, triage, referrals, handling, feedback.
Second, for the public and enterprises to provide business sector related laws, regulations, rules, normative documents, as well as administrative approvals and procedures for consultation and guidance services.
Third, the collection and reporting of emergencies that jeopardize the order of business administration, abnormalities in domestic and foreign trade and important information on the order of the market economy.
Four, statistics, report information on complaints and commercial law enforcement data.
V. Undertake other work assigned by the superior.