The first plan of consumer rights promotion activities is to solemnly commemorate xx years? 3. 15? International consumer rights day, implement the suggestions put forward by China Consumers Association? Consumption and safety? In accordance with the deployment and requirements of the provincial, municipal and county governments, combined with the actual situation of our county, we have carefully planned, carefully organized and actively innovated, and carried out a massive, diverse and rich commemorative publicity campaign. These activities are summarized and reported as follows:
First, attach great importance to it and organize it carefully.
1. Set up an organization and make a plan.
Xx years? 3. 15? Commemorative activities, xx years since the county government was established? 3? 15? The leading group for the commemoration of the International Consumer Rights Day is headed by the deputy magistrate of the county government, and the heads of relevant departments are members. At the same time, released the "About the development of xx years? 3? 15? Notice on Commemorating International Consumer Rights Day, which was distributed to relevant departments of townships and counties in documentNo.. [xx]30 County Government Office. At the same time, in order to make the commemorative activities more grand and enthusiastic, in accordance with the spirit of the provincial, municipal and county government documents, combined with the actual situation, the county consumers association formulated the "xx County in xx?" " 3. 15? Program for Commemorating International Consumer Rights Day, distributed to executive directors, consumer association branches and consumer association complaint stations.
2, held a meeting, comprehensive deployment.
On the afternoon of March 9th, the meeting of the leading group of the 3. 15 activities in xx county and the 7th meeting of the Standing Committee of the 3rd Consumer Association were held in the conference room of the county industrial and commercial bureau. More than 70 people attended the meeting, including the Standing Committee of the County Party Committee, members of the leading group of the county 3. 15 activities, the executive director of the Consumers Association, the president of the branch, and the news media. At the meeting, for xx years? 3? 15? The activities were specially deployed and arranged. Participants are concerned about doing well this year? 3? 15? A series of activities and preparations were seriously discussed and many opinions and suggestions were put forward. The deputy county magistrate asked all units to do well this year? 3? 15? After the meeting, all units should put the activities in place as soon as possible according to the requirements and arrangements of the meeting, and leaders should personally do a good job in planning, preparation, arrangement and implementation, so as to make this year's 3. 15 publicity activities in our county colorful.
Second, increase publicity and create an atmosphere.
1, with various forms and rich contents.
Around? Consumption and safety? A series of publicity activities were carried out around the theme of 2000.
First, by the deputy county magistrate? 3. 15? During the period, he delivered a TV speech, and the Director of Industry and Commerce Bureau and the President of Consumers Association accepted an exclusive interview with 3. 15 TV. At the same time, comment on hot issues, sort out and print the 3. 15 activity brochure, and publicize it widely? Consumption and safety? Year theme;
Second, the county consumers association, industry and commerce, and quality supervision departments take the lead in organizing a group of honest production and business units to implement profit-making sales, so that consumers can buy high-quality and low-priced goods and enjoy the festive atmosphere;
3. From March of 14 to March of 15, 17 units, including county industrial and commercial bureau, county quality supervision bureau, county price bureau and Pinshangduo supermarket, produced subtitles and publicized them on county TV station? Consumption and safety? The theme slogan of 2008;
4. On the morning of March 15, more than 40 relevant departments, enterprises and institutions were organized to carry out centralized publicity activities in xx Square, including laws and regulations, consumer rights protection, consultation and complaints, display of famous and excellent new products, explanation of consumer information knowledge, and centralized exposure of fake and shoddy goods. At the same time, county hospitals and Chinese medicine hospitals set up expert clinics to provide consumers with free consultation;
Fifth, the leaders of the county party Committee visited the event site and expressed cordial condolences to the comrades who participated in the event. At the same time, they attended the launching ceremony and watched the cultural performances.
Sixth, the xx Consumers Association Branch will simultaneously carry out various forms of street publicity and commemorative activities.
2. Highlight the characteristics and stick to the theme.
On the morning of March 15, xx county concentrated in xx square in the urban area for xx years. 3? 15? International Consumer Rights Day commemorative publicity activities and square performances, the square performances are sponsored by the County Consumers Association, and assisted by the Industrial and Commercial Bureau, Wenguang New District Bureau and Post Office. At 9 o'clock in the morning, the president of the County Consumers Association and the director of the County Administration for Industry and Commerce spoke first, and the vice president of xxx Group read out the consumer rights protection proposal, which was announced by the deputy county magistrate? 3? 15? Commemorative activities officially began. At that time? Consumption and safety? In 2008, a large-scale square cultural performance was held, and famous actors from inside and outside the province were invited, which added a strong festive atmosphere to the festival. The wonderful performance won applause from the audience and was highly praised by people from all walks of life.
3, to carry out joint law enforcement inspection and social supervision.
From March 10 to March 15, under the unified leadership of the county 3. 15 activity leading group, the county industrial and commercial bureau, the county quality supervision bureau, the county food and drug administration and other relevant law enforcement departments went deep into urban and rural areas and jointly carried out special law enforcement inspection activities in the market, further standardizing and purifying the market. On the afternoon of March 15, the industrial and commercial bureau took the lead in organizing the county food and drug administration, the health bureau, the tobacco bureau and other units to destroy the counterfeit and shoddy goods collected since xx, with a total value of about 1 10000 yuan, including 400 bottles of 20 kilograms of food, 0/200 boxes (bottles) of medicines and 3,900 cigarettes.
Third, the effect is remarkable and the social response is good.
According to statistics, on March 5th/KLOC-0, all units in xx Plaza received more than 700 consultations, and 8 complaints were filed on the spot, providing free consultation for consumers 150 times. 33 publicity, consultation, complaint and exposure desks were set up, 20 publicity panels were made, more than 30,000 copies of various publicity materials were printed and distributed, 22 rainbow gates were arranged, and 10 colored balls were set up, which created a huge activity atmosphere and educated the broad masses of people and consumers on rights protection knowledge.
This year? 3? 15? A series of commemorative activities have not only guided consumers to establish a correct consumption concept to a certain extent, but also enhanced consumers' awareness of self-protection and rights protection, enhanced the good image of government functional departments serving the masses and enterprises, promoted the service awareness of enterprises' honest management, and created a good atmosphere for creating a harmonious consumption environment. It has been praised by leaders at all levels and widely praised by the society.
In the future work, our county will take a highly responsible attitude towards the people, attach great importance to it, and deploy it in strict accordance with the arrangements of superiors. We will take the anti-counterfeiting action as one of the important contents of the county's work, organize our forces, put all the work in place, achieve practical results, ensure that the anti-counterfeiting work in our county is completed on time and with good quality, and let the vast consumer groups in our county really rest assured.
In order to make students pay attention to their own consumer rights and interests, improve their awareness of consumer rights protection and expand their knowledge of consumer rights protection, the second phase of consumer rights protection publicity program focuses on the theme of xx years of rights protection activities announced by China Consumers Association? Consumption and people's livelihood? , jointly organized by xx Consumer Council, School of Political Science and Law and Forum of Political Science and Law? 3. 15 Consumer Rights Day Promotion? The series of activities was held on March 14? Launched on June 5438+05, it aims to publicize the protection of consumers' rights and interests, the means and ways of safeguarding rights, and promote the all-round development of a harmonious campus and a harmonious society.
This activity inherits the spirit of 12.4 publicity activities, and is divided into two parts, one part is the combination of distributing leaflets and on-site consultation, and the other part is the 3. 15 party and expert lecture. Once a series of publicity boards created by students were exhibited, they attracted everyone's attention, and people came to watch them in an endless stream. While carefully watching the knowledge of consumer rights protection, they also actively raised their own doubts and got enthusiastic answers from relevant staff. The party even set off waves of climax, and the students also learned a lot of knowledge in the small variety scene.
This activity was fortunate to invite xx as the guest of the party, and also gave a structured lecture, which made the students present have a further understanding of rights protection, achieved the purpose of holding this party, and won favorable comments from teachers and students.
This activity not only inherited the advantages of previous activities in form and content, but also made some innovations. Generally speaking, the activity has achieved good results, but we should also see our own shortcomings:
(1) The cooperation of personnel is not close enough, and the work arrangement is improper.
(2) Some cadres are passive.
I hope everyone will pay attention to these recurring problems and try to solve them as soon as possible so as to better carry out the next activities.
Generally speaking, this activity is the result of many efforts. Cadres still put the interests of Committee members first in their work, and we will continue to advance in the direction of serving Committee members.
Promotion Plan 3 for Consumer Rights Protection: Our city's high standards will be established 202 1 year? 3? 15? Leading group for commemoration of international consumer rights day, actively concerned about? Ensure safe and smooth consumption? The theme of 2008, combined with assured consumption, was founded in Tongling. In view of the fields and industries where consumer complaints are relatively concentrated, and the hot and difficult issues of consumer rights protection, a special law enforcement action was launched to severely crack down on violations of consumers' legitimate rights and interests.
Execute it once? By case? During the activity, the typical cases of consumer rights mediation and administrative punishment infringing on consumers' rights and interests in the city's market supervision system in 2020 and the typical cases of the Consumer Rights Protection Committee system were announced.
Execute it once? 3? 15? Press conference, focusing on important measures and typical cases of consumer rights protection in various units.
Execute it once? Hotline? Online activities, actively respond to social concerns and answer consumer inquiries.
Carry out publicity activities in the square, and form a publicity atmosphere by showing fake and shoddy products on the spot, providing consumer knowledge guidance and consulting services, accepting consumer complaints, and distributing consumer rights protection publicity materials.
Carry out a rapid detection activity of edible agricultural products and conduct on-site detection for free.
Carry out a consumer observation activity, organize news media and representatives of consumer rights volunteers to enter the enterprise and carry out consumer experience activities.
Conduct a consumer-led interview activity, and conduct administrative guidance and collective interviews in conjunction with relevant industries in response to the problems reflected by consumers and the results of consumer surveys and comments.
Carry out the licensing activities of demonstration units, give full play to the leading role of demonstration units of assured consumption, and form a craze for the active participation of all employees.
Combined with areas where consumer complaints are concentrated and public opinion is highly concerned, we will carry out centralized publicity activities on consumer complaints information in key areas.
In addition, the city will also strengthen emergency response, unblock online and offline consumer rights protection channels, and promptly accept and resolve consumer disputes. Strengthen law enforcement, effectively solve the problems that a group of consumers have strongly reflected, especially the outstanding problems such as rural market consumption, elderly consumption, online consumption, prepaid consumption, etc., and conduct comprehensive and in-depth publicity with the help of various media platforms to create a safer and more secure consumption environment.
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