The threshold of e-commerce customer service is not high, and in general it is not difficult to do, but it also needs to master a certain methodology. As an e-commerce customer service, the core work is to receive buyers' inquiries, or relatively easy work.

E-commerce is to information network technology as a means to exchange goods as the center of business activities. "E-commerce", "electronic" is a technology, is a means, and "business" is the core purpose, all the means are to achieve the purpose and produce.