in recent years, various tourist attractions have conscientiously implemented the provisions of the "safety production law" and the "interim measures for safety management", formulated and implemented safety management rules and regulations, and the overall safety situation in tourist attractions is relatively stable. However, there are still some safety problems that can't be ignored in tourist attractions, such as traffic accidents, food poisoning, fires and other accidents, which have caused serious damage and can't meet the requirements of economic development and building a harmonious society. Therefore, it is very important to find out the reasons, take effective safety measures to prevent and control them, and minimize the damage and losses caused by safety problems.
1 the importance of safety in tourist attractions.
As an important part of tourism, scenic spots are the final destination and important distribution center for tourists, and the environment they face is relatively complex. To ensure the sustainable and stable development of scenic spots, safety is an important link that cannot be ignored. To sum up, the importance of the safety of tourist attractions is as follows: For tourists, the safety of tourist attractions is an important guarantee to improve tourists' satisfaction. For tourism operators, the safety of scenic spots is the premise to ensure the smooth progress of tourism activities and obtain good economic benefits. For tourism, the safety of scenic spots is the basis of sustainable development of tourism. Therefore, on the issue of the safety of tourist attractions, both tourists, tour operators and the tourism industry need to take tourism safety as a guarantee. From this, we can see the importance and necessity of the safety of tourist attractions. But at present, due to various reasons, there are still some security problems that cannot be ignored in tourist attractions, which have caused great harm and seriously restricted the sustainable development of tourism.
2 analysis of the reasons for the safety problems in tourist attractions.
There are various safety problems in tourist attractions, including traffic accidents, fires, floods, food poisoning, sudden natural disasters, etc. Besides, some accidents will occur, which will cause serious injuries. The reasons are mainly reflected in the following aspects.
2. 1 is not aware of the importance of the safety of tourist attractions.
On the one hand, tourism professionals lacks understanding of the seriousness of safety accidents and professional knowledge and professionalism in safety management of tourist attractions, which has laid a hidden danger for the safety of tourist attractions; On the other hand, tourists' own safety awareness is insufficient, and they ignore some safety warnings and safety notices, and don't abide by the tour rules, such as smoking, igniting and entering the unopened area of the scenic spot without authorization, which causes some injuries that should have been avoided from time to time.
2.2 the organization is not perfect.
At present, some tourist attractions still do not have special safety management institutions, and the level of safety management personnel is low. In order to cope with the inspection by the higher authorities, personnel from all departments are temporarily transferred to form an inspection team, which is not careful and thorough, and there is coping psychology. Once the inspection is over, the team will be dissolved by itself, and effective rectification and prevention measures cannot be taken, which leads to great hidden dangers in the safety of scenic spots.
2.3 facilities are not replaced in time.
The facilities in some scenic spots are aging, but they can't be replaced in time, which is particularly prominent in some scenic spots with poor economic benefits. Managers often take chances and bury hidden dangers for the safety of scenic spots. For example, at the beginning of 2113, the aging wires in Zhao Zhouqiao Scenic Area caused a fire in the exhibition room, which damaged the exhibits preserved in the exhibition room to varying degrees.
2.4 the construction of relevant laws and regulations is seriously lagging behind, and the implementation is ineffective.
The restrictive factors of tourism safety are complicated, but the imperfect policies and regulations and the ineffective implementation are a very obvious restrictive factor. On the one hand, the current tourism policies and management regulations are still seriously lagging behind the business practice. Some special tourism projects that are popular with tourists and have high safety have not been included in the safety management category in time, and there is still a lack of corresponding safety regulations. On the other hand, the safety management policy is not thoroughly implemented in practice, which leads to poor implementation. Although the National Tourism Administration has relevant regulations, there are still many scenic spots that have not been equipped with special safety management personnel.
In addition, the unclear safety responsibilities of tourist attractions and inadequate protective measures are also important reasons for the safety problems in scenic spots. Only by comprehensively and deeply understanding these reasons, finding out the source, controlling from the source, not letting go of every detail, and taking various protective measures, can we improve the current safety situation of tourist attractions and ensure the safety of tourist attractions.
3 safety measures that should be taken in tourist attractions.
3. 1 Strengthen the degree of attention, and strengthen the publicity and education on the safety of tourist attractions.
publicity and education should be aimed at both tourists and tourism professionals. For tourists, various notices and explanation systems during the trip and tourism professionals's safety suggestions can be used for publicity to improve tourists' safety awareness. You can also guide tourists to visit according to normal tourist routes through reasonable setting of tourist service points and reasonable planning of scenic spots, block the entrance of closed areas, and set up notice billboards in prominent positions to let tourists know that entering closed areas is not safe. For tourism professionals, on the one hand, we can strengthen their awareness by strengthening their safety education and training, and adopt the system of holding certificates; On the other hand, the handling of serious safety accidents has prompted tourism professionals to operate in strict accordance with established standards and procedures to avoid unsafe behaviors in the process of service provision. For example, in the process of catering and shopping for tourists, we should do a good job in every link and strictly follow the requirements of the regulations to avoid accidents such as burns, food poisoning or expired items for tourists.
3. 2 set up a special safety management organization to strengthen safety process management.
to ensure the safety of tourist attractions, the scenic spots themselves should strengthen the internal system construction and set up special safety management institutions. The person in charge shall ensure that the safety standards and responsibility system of various safety management work in scenic spots are fully implemented; Establish a special security department for scenic spots, strengthen patrol and security work in scenic spots, and effectively reduce and control the occurrence of safety accidents in scenic spots. At the same time, a multi-party linkage mechanism can be established, mainly led by the administrative departments of tourist attractions, with the participation of public security personnel, fire and insurance departments and tourism professionals parties, so as to mobilize multi-party forces to solve security problems and better curb the occurrence of security problems. However, it is worth noting that different safety operation procedures should be formulated according to the responsibilities of all parties, so that they can clearly define their own management responsibilities in order to do a better job in scenic spot safety.
3. 3 regularly check and strengthen safety monitoring.
First of all, dangerous roads, busy crossings and steep sections in tourist attractions should be inspected regularly to eliminate dangerous rocks, dangerous stones and other unsafe factors in time; Check the building safety of scenic spots, increase safety facilities such as fire fighting equipment and lightning rods, and improve the safety level of buildings; Regularly inspect special equipment such as aerial ropeways, bungee jumping and mountain bikes, do a good job in safety management of special tourism projects, and replace aging facilities in time to minimize losses. Secondly, it is necessary to strengthen the safety monitoring of scenic spots, strengthen the maintenance and inspection of various equipment, ensure that the equipment is always in good working condition, and effectively prevent the occurrence of safety accidents. Electronic monitoring devices can be set up in key areas and remote areas to increase the security facilities of scenic spots. In addition, the safety monitoring network of tourist attractions can be established to improve the technical content of safety monitoring of scenic spots.
4 conclusion.
generally speaking, the safety of tourist attractions in China needs to be paid enough attention. Only according to the general safety requirements of tourists, combined with the actual situation of tourist attractions in various parts of China, formulate safety standards, continuously strengthen the management of safety process, regularly check the hidden dangers of scenic spots and strengthen safety monitoring, can we effectively curb and reduce the occurrence of safety problems in scenic spots and promote the sound and rapid development of China's tourism industry.