Presentation: XX-XX, general manager of the company

By XX-X, general manager of the hotel

Cause: Work summary this week and work plan for next week

Date: February 26th, 2111

1. Work summary this week:

1. Completed the annual and monthly tasks of the hotel, and formulated the secondary consumer goods in the guest room.

2. Continue to follow up the promotion of western restaurants and collect customers' feedback and opinions to improve the service level and product quality of restaurants;

3. Completed the Christmas meal giving activities and the on-site atmosphere of the restaurant on Christmas Day, and made a good service training and production plan;

4. Organized the meeting of directors on Monday and the communication meeting of departments on Wednesday, and solved the problems that departments need to coordinate and communicate at the meeting;

5. The exhaust fan in the kitchen has been repaired, and it has been properly communicated and faxed with Deliang Kitchenware, and the maintenance fee will be deducted from the arrears;

6. Completed the return of the schematic diagram of guest room safety and fire protection made by the advertising company, and continued to follow up the making of VIP cards in western restaurants;

7. Continue to follow up the recruitment work of all departments of the hotel and make timely supplements to maintain the normal operation of the hotel;

8. Follow up with the renovation project owner Qiu, and make an on-site investigation of the renovation work on the second floor. It is very difficult to change the geomantic omen of the office and rest room.

9. To ensure the normal operation of the hotel's working capital, we paid back 3,111 RMB for room linen, 4111RMB for TV signal conversion, 3,111 RMB for Qiu Boss's project and 3511RMB for billboard printing.

11. Continue to follow up the work flow and service skills training of various departments to improve the overall service level of the hotel;

2. Work plan for next week:

1. Notify all departments in the form of meeting at the end of this month about the annual and monthly tasks of the hotel, the bonus commission plan for secondary consumer goods in rooms, the commission plan for drinks and the commission plan for grilled meals and drinks;

2. Do a good job in service training and product planning, and follow up the staff's meal increase on New Year's Day.

3. Continue to preside over and organize the meeting of directors on Monday and departmental communication meeting on Wednesday, and solve the problems that departments need to coordinate and communicate at the meeting;

4. Make a guest room bundling-bundling sales plan, follow up with the advertising company to make restaurant 21 yuan cash vouchers and hotel 111 yuan and 511 yuan cash vouchers, and follow up with the return of VIP cards in western restaurants.

5. Continue to follow up with the recruitment of personnel in various departments of the hotel and make timely supplements, which can maintain the normal operation of the hotel;

6. Contact the surrounding communities and gardens, and find a two-bedroom and one-bedroom apartment to rent for Zhong Hong of Xinsheng Company;

7. Ensure the normal operation of the hotel's liquidity and make reasonable repayment. This week, I will repay Mr. Chen's salary loan of 21,111 yuan, as well as part of the work clothes;

8. Continue to follow up the maintenance of the front desk system, follow up the work flow of each department and the training of service skills to improve the overall service level of the hotel;

9. With regard to the market price of vegetables, this week, we will take accounting and statistics to conduct a market survey on various markets in Zhuhai, and try to find more favorable markets to purchase goods in the future.

11, near the end of the year, do a good job in the fire safety of all departments and the personal safety of employees, and arrange the security department to conduct more inspections and investigations.