The following contents can be described:
Service awareness;
personal hygiene;
food safety;
customer question solving skills;
food operation specifications;
food expiration date management;
attendance system;
it must be the last to praise employees who have done outstanding work.
catering management:
the most important thing to formulate management systems and methods suitable for hotels is to know all kinds of management systems and methods, understand the background of various systems, and thoroughly study the suitable conditions for the application of various systems, without preconceptions.
The management method must be suitable for the hotel environment. Because the environment of each hotel is different, it is impossible to apply any management system to each hotel. Even within the same hotel, employees in different departments sometimes have to adopt different management methods. The management system is also time-sensitive. The situation of hotel accommodation often changes with time, and the management system and methods must change with time, place and person.
The management methods commonly used in hotels include: organization chart, work type, work specification, work schedule, etc.