Commentary: Everyone had a happy time and had a wonderful dream.

We provide time and dreams. Since we started our business, this sentence has become the goal and direction of our enterprise. Time is short, dreams are illusory, and we show jade people through meticulous and decent service; Elegant and warm environment; It creates an elegant, comfortable, warm and loving atmosphere for our customers. In this atmosphere, both body and mind can be relaxed. How wonderful it is to have a cup of coffee, order a steak, taste delicious food and enjoy warm and happy service in the soft light and beautiful melody! After eating, ordering some snacks and chatting with friends, time passes quickly. Good times and happy dreams are found here and enjoyed here. The stage is as big as the heart. Xiuyu is like a big stage, providing everyone with a happy time and building a bridge to their dreams. Employees can become the brightest, brightest and most attractive protagonists on the stage through their own efforts and the training of the company.

Our slogan: We are happy in production.

Commentary: We are happy producers, so we should always keep a good attitude, because happiness is the most infectious. A sweet smile can calm upset people; Let unhappy people forget unhappy things; Everything will be fine; So we should be happy communicators. The bar produces drinks, the kitchen produces meals and we produce happiness.

③ Our characteristics: naturalness, appropriateness, sound and high quality.

Explanation: natural-unpretentious, generous and decent.

Appropriateness-kindness and enthusiasm

Voice-when communicating with guests, use polite language correctly and provide voice service.

Combining the above three points is quality service.

④ Our team spirit: There are no excellent individuals, only excellent teams.

(Individuals are like eagles, teams are like wolves)

Explanation: Modern enterprises have no individual heroes, but pay attention to unity, standardization and quantification, and take the team as the center. One person doing well does not mean that the whole team is doing well. Only when the whole enterprise is well done can the enterprise develop steadily. To build an elite team, everyone should work hard, be as agile as an eagle and unite as a wolf.

⑤ Our management principle: There are no more than three principles, and small things are the biggest things for the company.

Explanation: If a person makes the same mistake three times in a row, it shows that there is something wrong with his mentality. Because when he made a mistake for the first time, someone would remind him; When he makes a mistake for the second time, someone will train or communicate with him; A third time is not allowed. Details determine success or failure. If everyone doesn't put an end to the little things around him, the little things will become big things one day. As a service industry, we pay attention to details, and often only details can impress guests, because details can reflect the service quality of a service person and his mentality of doing everything around him with heart and affection, so small things are the biggest things for the company. 、

6 company motto: personality determines fate, details determine success or failure, and attitude determines everything.

Explanation: A person's personality determines his life's fate. A small detail determines his success or not. What ultimately determines everything will be his mentality. A change in mentality will change his ideas, his behavior, his habits and his fate.

Corporate culture concept:

(1) company spirit: capable. .....................................................................................................................................................................

Explanation: Challenge the limit and surpass yourself. Dreams can only be realized by action, and the standard of measurement can only be realized by heart. Because the service industry is not the best, only better.

2 company philosophy: don't compare the shortcomings of others with your own advantages, but compare the advantages of others with your own shortcomings.

Interpretation: As the saying goes, no one is perfect, and gold is not enough. Everyone has advantages and disadvantages, just like the moon in the sky has its ups and downs. People should be good at learning from others and learn from each other's strengths. There is an old saying: "Three rescues a day." When you encounter problems, don't just blame the outside world, look for reasons from yourself first, so that you can treat yourself and the outside world objectively.

③ Business philosophy: customer-centered.

Explanation: Because guests are our parents and the source of enterprise development. The demand of customers is our pursuit.

④ Management concept: everyone is equal before the system, the system comes first, and the system is greater than human feelings.

Explanation: State-owned laws, family rules, no family rules can not be Fiona Fang. A perfect system will make employees feel fair, just and safe. Here we can borrow a hot stove principle-it's the same for everyone, whoever touches him will burn him.

⑤ People's concept: people-oriented.

Explanation: the life of an enterprise needs people to activate it, and employees are like blood in the human body. In order to grow healthily, enterprises need to introduce talents continuously, so as to promote blood circulation. Make the enterprise more dynamic.

⑥ Employee concept: be loyal, honest and professional to the enterprise.

Explanation: Only pay will be rewarded. Loyalty to the enterprise, honesty and trustworthiness are the basic principles of being a man. Professional people do professional things. Will make things more perfect.

⑦ Talent concept: Respect knowledge, respect talents, and horse racing is not worthy of horses.

Description: the development of an enterprise cannot be separated from every employee of the enterprise. Different positions need people who are suitable for the position. Every employee's talent is different. Enterprises should learn to discover their own advantages, enlarge their own advantages, put them in the right position, don't pay too much attention to appearance, be good at discovering their own advantages and give themselves room for growth.

⑧ Service concept: customers are precious, and strive to exceed customers' expectations.

Explanation: Many people will say, isn't the customer God? Why did it become a baby? Have you ever seen God? Will God be angry? Does God criticize people? Will God be unreasonable? No, because God is kind, saves all beings and is selfless in people's hearts. On the other hand, babies are happy and emotional and need care and love. Only in this way can they be happy, laugh instead of crying, and compare customers to babies more appropriately. Because as long as we serve them with heart, affection, happiness, smile and thoughtful service, they will be grateful and moved, and repay us with sincere and affirmative smiles. Because the standard of the best service is that customer satisfaction is right and dissatisfaction is wrong, our service must be proactive and advanced.

Pet-name ruby production concept: reward first-class products, punish second-rate products, encourage innovation and spur conservatism.

Explanation: Good quality is based on first-class service, first-class environment and first-class products. First-class service, first-class environment Without first-class products, our quality will be greatly reduced. Whether an enterprise does a good job with heart and heart, we can see from innovation that no matter whether the product is top-notch or not, we must persist in doing it as always, because it will be successful in the end.