How many employees should be configured in the engineering department of the hotel to be more reasonable

According to the number of rooms in the hotel, 80 rooms below, one is enough, 80-150 rooms need two,

Configuration of four (four shifts, three runs), responsible for general maintenance, overhaul in the external call (first negotiated a number of units), to save money ah

How to train the staff of the engineering department of the hotel

How to train the staff of the engineering department of the hotel

The main content of the training work of the new staff training

Hotel The main content of the engineering department training and training methods

1, new staff induction training

(1), this work is mainly by the hotel's full-time training part of the responsibility.

(2), the training content is mainly hotel basic knowledge, should include:

Hotel introduction ? Hotel basic management system (such as staff manual, attendance system, reward and punishment system, reporting system, grooming requirements, etc.)

Hotel awareness ? Courtesy and etiquette Professional ethics Safety and fire prevention Language

(3), the form of intensive training, class-based.

2, the new staff induction training

(1), this work is mainly by the department and the national professional and technical assessment agency responsible for;

(2), the main content of the training should include:

Departmental introduction ? Job responsibility system ? Post discipline

Induction of professional basic knowledge (such as the need to be licensed to work, should be arranged to participate in the national professional induction qualification certificate training and assessment, through the examination to receive the induction certificate before being arranged to work).

Basic operation standard of post work ? Safety operation and fire fighting system ? Handover system

(3), the form of training in the classroom

3, on-the-job training

(1), the hotel engineering department staff training is mainly on-the-job training, by the department responsible for.

(2), the training content should include:

Professional knowledge

Device maintenance specifications

Important device common faults and maintenance techniques

Accident emergency treatment program

Hotel awareness and civilized construction

Safe construction and fire safety

Coordination of the work of the communication skills

Work and communication skills. p>

Professional ethics and social morality

Basic knowledge of management

How to train new employees

Summary of the work, accident analysis

(3) The training methods are diverse and flexible, the department can use different training methods according to the actual situation, to achieve a better training effect:

Centralized lectures

Bringing new employees to work, bringing new employees to work, and bringing new employees to work.

Centralized lectures

The old lead the new, the good lead the new

The dry instead of the training (the training content will be combined with the daily work, through the actual operation to achieve the purpose of training).

Pre-shift and post-shift meeting (see the needle, do a good job of training)

Cross-training (different types of work between the exchange of jobs for work and training, so that the trained staff multi-specialized, for the department to do a good job of human resources reserves).

Work summary analysis meeting.

Older employees retraining (the content of the previous has been trained to organize retraining, to deepen the impression, improve the effect of work skills).

4, sent outside the training

(1), by the hotel, the department is responsible for the organization and implementation

(2), the training content according to the hotel, the department's current management and future development needs to choose, the training is completed after the return of the training to be able to bring back the training to pass on to other colleagues, and applied to the work.

(3) The way to go abroad (abroad) to visit, arranged to domestic or foreign professional schools for further study.

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How much of the project's settlement costs should be reasonable as a percentage of the project's settlement revenue?

How much of the project settlement cost should be reasonable as a percentage of the project settlement revenue?

A: Generally speaking, under normal circumstances, the project settlement costs should account for about 80% of the project settlement income is more reasonable.

Engineering staff how to performance management?

Do a good job of performance management is mainly to do a good job of performance evaluation. Performance evaluation can be based on your engineering staff to do how many projects, how each project results in a clear consideration, but also through colleagues, supervisors to assess ~ ~ ~ ~ of course, if you do it manually if you need to deal with a lot of information, a bit of trouble. The owner can use the HR system for performance management. According to my understanding, the performance management of the high Asian technology is linked to the business, project, do performance management is very good, the owner can go to learn about it

What words to describe the hotel engineering department staff's work attitude

If you want to praise them, for example, by the wayside, dutifully, hardworking, hard-working, bowing and scraping, virtue and talent, talent and agility,

If they want to criticize them, for example, the old man, the deadbeat. For example, the old cunning, dead, not serious, not hardworking, like hardworking people to learn.

Hotel catering staff should be how to schedule

According to this, 2 classes on the good, the morning shift less people, most concentrated in the evening shift, because the morning shift 6:00 buffet, on the morning shift very early to come to work if you have to come to work in the evening will be very hard, so the early shift of the class to do the Chinese food to the afternoon can be off work, because the buffet and the Chinese food can be arranged relatively fewer people to focus on dinner! Manpower is more reasonable, I am doing catering management, for your reference! Of course, you have to arrange according to your hotel catering staffing and the actual operating conditions, can only say that do not just consider how to schedule to save manpower, many places are the kind of 2 shifts, employees running around, this is not good, and then also to run the breakfast, not to mention what the three shifts! 1.1.2 For major new materials, new processes, when necessary, the person in charge of the process project should be organized to carry out preliminary process research to form a "process research report". 1.1.3 For controversial process review opinions, the minister of the engineering department will negotiate to solve the problem, and the general manager will be the arbitrator in the event of inconsistency. 2.2 Process Preparation Management of Prototype Trial Manufacturing Stage 2.1 The project manager will be responsible for the project according to the prototype trial manufacturing stage. 2.1 Engineering Department The person in charge of the project according to the prototype trial production plan, according to the "process file integrity" of the relevant provisions of the preparation of process management files, process files: 1) "process program" (if necessary, the organization of the review of the process program) 2) "special tooling design task book" (when necessary) 3) "process equipment list" or "special process equipment list" (the same as Table 11) 4) "process flow diagram" 5) "process Route Table" 2.2 Engineering Department, the person in charge of technology projects to organize the design of tooling, workstation equipment, organization of self-production or outsourcing production, as well as the organization of acceptance. 2.3 Engineering Department, the person in charge of technology projects according to the prototype trial production of new products, to prepare the "Prototype Trial Production Process Evaluation Report" (Table 5), on the design of structural technology, the verification of tooling to meet the requirements of the product production and quality assessment. 2.4 Engineering Department The person in charge of the technical project organizes the rectification of the prototype trial production problems, stipulates the rectification period, and follows up the implementation of the rectification. 3, small batch of trial production stage of process preparation management 3.1 The person in charge of the engineering department's process project according to the small batch of trial production plan, according to the relevant provisions of Appendix A, "Process File Integrity," the preparation of the temporary process file: 1) "Process File Directory 2) Process Flow Chart 3) Process Route table" 4) "operation standard book" 5) "process lead table" 6) "BOM bill of materials" according to "process quality control management program" for process quality control design, the preparation of process quality control file: 1) "key and special process details" 2) "process quality control plan" 3.2 engineering department process project responsible person for the small batch of trial production occurred in the design, technology, component problems to summarize, according to the "new product design and production". Summarize, according to the "new product design and development control program" requirements to fill out "prototype (small batch) trial production problem point summary".3.3 engineering department process project responsible person in the small batch trial production, the product structure design of the process, process design, tooling, station equipment to verify, and evaluate whether to meet the requirements of the product production and quality, will be evaluated to fill out the evaluation situation in the "small batch trial production process review report".3.4 The engineering department organizes the rectification of new product trial production problems, stipulates the rectification period, and follows up the implementation of rectification.3.5 The person in charge of the engineering department's process project is responsible for further improving the process, tooling and process files according to the situation of the batch trial and preparing the "process summary".3.6 After the completion of the trial production of the small batch, the person in charge of the process project of the product development department organizes the relevant craftsmen to modify and improve the process and process files according to the relevant provisions of the "Process File Integrity" in Appendix A. regulations, modify and improve the process and process files, and do a good job in the batch trial production before the approval of the process file, archiving, distribution work. .4 The management of process preparation for batch trial production.4.1 The Engineering Department will transfer the temporary process files and related technical files of small batch trial production to the Craft Technology Department after the new product development is completed and qualified, and they will be released for production after the handover and signature of the Craft Technology Department, and the related project manager of the Craft Technology Department should digest the process and technical information transferred by the Product Development Department and transform it into the process and technical files. 4.2 Before the first batch production, the person in charge of technology projects of the Department of Process Technology shall carry out technology layout and planning, prepare technology files, work hour quotas and technology standards according to the situation and needs of the production workshop, and confirm the key parts that are easy to make mistakes or confuse the production team before production. 4.3 The person in charge of technology projects of the Department of Process Technology shall organize the product development department for the parts that have design and technology changes or parts that reflect corrective actions in batch tests. The person in charge of the process project of the Process Technology Department shall confirm the parts with design and process changes or the parts that reflect rectification in the batch test by organizing relevant personnel of the Product Development Department. After receiving all the materials and before starting production, the technicians of the Department of Process Technology organize the team leader to install a prototype machine to confirm the matching parts and the whole machine. 4.2 Management of process technology for mass production 4.2.1 The technician in charge of the Department of Process Technology confirms the key parts which are prone to error or confusion and which are received by the production team according to the needs of the production workshop. 4.2.2 According to the needs of the production workshop, the technician in charge of the Department of Process Technology confirms the key parts which are prone to error or confusion before production. 4.2.2 According to the needs of the production workshop, the technician in charge of the process technology department shall organize the team leader to install a prototype of the product with the change of design and process or the problem of parts matching after the materials are collected and before the production starts, so as to confirm the change or the parts that need to be matched.4.2.3 The technician in charge of the process technology department shall be responsible for the technical briefing to the relevant personnel of the production department before the batch production and shall organize the process training to the workshop staffs. 4.2.4 The competent technician of the Department of Process Technology shall carry out process quality control and process discipline inspection according to "Process Quality Control Management Program" (QG/FX-07.23), and may directly put forward the assessment opinion on the person who seriously violates the process discipline, which shall be countersigned by the director of the workshop and the director of the production department, and then reported to the director of the Department of Process Technology for approval before implementation. 4.2.5 The competent technician of the Department of Process Technology shall analyze the abnormal quality conditions occurring on the site, and shall carry out the analysis of the abnormal quality conditions occurring at the site, and then carry out the analysis. Abnormal quality conditions occurring, analysis and implementation of appropriate control, if necessary, fill out the "Quality Information Feedback Sheet" (Table 1) to notify the relevant departments or the responsible person for rectification.4.3 Product Quality Improvement 4.3.1 In order to improve product quality, improve the craftsmanship of the design, reduce manufacturing costs, improve production efficiency, process technology department of the Ministry of Process Technology process competent department to organize and carry out targeted process improvement. Prepare the "Process Test Program" (Table 16), specify the purpose of the process test, objects, methods, verification requirements and planning arrangements, etc., and implement the relevant process test and verification after approval by the competent minister. After the completion of the test, the competent process personnel of the Process Technology Department will summarize the process test, prepare the Process Test Report (Table 3) with process verification results, and submit it to the competent minister for approval. For the process improvement involving performance and function, the relevant craftsmen of the Product Development Department shall confirm the countersigning and return to participate.4.3.2 The competent craftsmen of the Process Technology Department shall make changes to the relevant process files and organize the implementation.4.3.3 For the changes to the tooling, the relevant competent craftsmen of the Process Technology Department shall draw the sketches and follow up the progress of its manufacturing and be responsible for the checking of the process effect. After verification, submit it to the Product Development Department for record.4.3.4 When design changes are involved, the relevant craftsmen of the Department of Process Technology will fill in the Business Contact Letter (Table 3), feedback to the Engineering Department for design changes, and track the progress of the changes and implementation of the changes.4.4 Craft Training4.4.1 The craftsmen of the Department of Process Technology should provide craft training for operators of all positions in the production workshop. The contents of technological training include: ① education on technological technology and technological management awareness, raising the awareness of personnel through education, and correctly recognizing the significance of technological work to the production of the enterprise; ② knowledge of technological management, i.e., knowledge of technological preparation and daily technological management; ③ knowledge of technological skills, i.e., knowledge of the processing technology of the production, technological requirements of the position and knowledge of the new technological process, new technology, and new materials, etc. 4.5 Technology File management shall be implemented according to the requirements of "Technical File Management Program".

How to configure the hotel staff

Rooms in general, the average morning shift 1 waiter is responsible for cleaning 13 rooms, 93 about 6 waiters, plus 2 foreman 1 supervisor, the morning shift generally need 3 replacements, the shift generally need 1 foreman with 2 waiters, a waiter for a replacement, the night shift needs a foreman with a waiter, together with the 18 people, the morning shift a The foreman can be a substitute for other shifts, this figure is calculated according to 80% occupancy rate, if you can't reach it, you can reduce 1~2 waiters appropriately;

Restaurant, I don't know what kind of restaurant you have, if the private rooms and buffet are together, it's a day of three meals, and you can arrange for three shifts, the morning shift, the evening shift, and the two shifts; assuming that the breakfast is from 6:30 to 10:30, and the lunch is from 11:30 to 10:30, and the lunch is from 11:30 to 10:30, and the lunch is from 11:30 to 10:30: Suppose breakfast is from 6:30 to 10:30, lunch is from 11:30 to 14:30, and dinner is from 17:30 to 22:00, it should be from 6:00 to 14:30 for the morning shift, and from 14:00 to 22:30 for the evening shift, and from 9:30 to 14:00 to 18:00 to 22:00 for both shifts, and there are 3 waiters for the morning shift, and 1 waiter for the evening shift. A foreman and 2 waiters, two shifts need a foreman and a supervisor 5 waiters, the replacement class needs a foreman 4~5 waiters, the bar needs 2 people, the food department needs 5~6 people, the collar needs 2~3 people, so you need to add a foreman and a supervisor, counting down to the need for about 29~32 people, such a restaurant staffing is calculated by about 80% attendance;

Other departments need about 6~7 people at the front desk, 3~4 people at the cashier, 3~4 people in finance, 3~4 people in personnel, 7~8 people in security, 4~5 people in engineering, 15~20 people in the kitchen, 2 people in the stewardship department, 5~6 people in dishwashing aunts, and 8 people in PA, which means that about 100~120 people are needed for a total of ****.

Note: Front desk, security, engineering is based on 12 off 24, personnel, finance, stewardship is based on a normal shift every day (8:30~17:30), the kitchen and dining room need to have one person each to work the night shift (22:00~6:30) to prepare for breakfast.

This is just the number of people I calculated according to a regular hotel about, here is the personnel is calculated according to the experienced personnel, in fact, the restaurant and guest rooms can have about 20% ~ 30% interns, so that you can reduce the cost of wages, while the financial, cashier, personnel, engineering staff need to have considerable experience in personnel to do, if the lack of experience will be tight.

Hotel Engineering Department Mechanic group excellent staff selection model

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