1. In the case of producing unqualified food or selling food that is known to be unqualified, consumers can claim ten times the compensation from the producer or seller in addition to compensation for losses. It is suggested that after purchasing spoiled food, it should be settled through consultation. If negotiation fails, you can complain to the local industrial and commercial office 123 15 or the consumer association. If negotiation fails, the industry and commerce can go to the local court for civil proceedings.

2. Legal basis:

Article 148 of People's Republic of China (PRC) Food Safety Law

Consumers who suffer from eating food that does not meet the food safety standards may claim compensation from the operators or producers. The producers and operators who accept the consumer's claim for compensation shall implement the first responsibility system, pay in advance, and shall not shirk; If it is the producer's responsibility, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation. In the production of food that does not meet the food safety standards or in the operation of food that is known to fail to meet the food safety standards, consumers can demand compensation from the producers and operators for losses that are ten times the price or three times the loss; If the additional compensation amount is less than 1000 yuan, it is 1000 yuan. However, the labels and instructions of food have the defects of not affecting food safety and not misleading consumers.

Second, what are the precautions for food safety?

1. When purchasing prepackaged foods, you should carefully check the production date, shelf life, manufacturer and other important information. Refuse to buy expired food, three-no food, food with abnormal sensory characteristics, etc. When consumers find the above foods, they should complain to the local market supervision and management department in time;

2. Choose a catering unit with clean environment and good hygiene, hang a catering service license or a food business license in the store, and supervise the Facebook logo displayed on the publicity board as a smile or laugh. Do not eat food provided by roadside and open-air mobile stalls, and do not order cold dishes in catering units without cold dish licensing items;

3. Buy food or try to obtain and keep relevant bills after consumption in catering service units, so as to trace the responsibility after the accident;

When having a family dinner, the food must be cooked thoroughly. Try not to eat overnight meals. If the food can't be used up, it should be refrigerated in time and heated thoroughly before the second meal. The daily diet should be balanced and balanced, and eat more light and healthy foods such as fresh vegetables and fruits rich in cellulose and vitamins.