In hot summer, it is not as sacred and solemn as winter, and it is not as joyful as autumn. However, it carries a unique beauty that makes me nostalgic. When I got up early in the morning, I pushed the familiar window and flipped through my mobile phone. I wanted to look at the time, but I inadvertently clicked on the calendar. Suddenly I found that I had been working in Beishan for a year.

I have always been very simple about catering before, and I am eager to understand that it is a prosperous industry that integrates attractive food, dignified manners, gorgeous and generous decoration art, elegant and beautiful makeup, and eloquent eloquence. In the process of "creating delicious food on the tip of the tongue", it has been growing and prospering day by day. With a curiosity and love for catering, in order to unveil its mysterious veil, I chose Beishan Hotel without regret. I embarked on the journey of my first job, and the first turning point in my life officially opened here.

in a year's time, as a banquet waiter, I want to do a good job in catering. Of course, delicious food is the premise. Chefs have done a lot of hard work and won the favor of many repeat customers. Then our waiters can make the service value exceed the value in actual work, integrate the products into the corporate culture, and let it come to the guests with literary talents and enter the hearts of the guests. It is even more intuitive and important, so' service added value' is more important.

I remember Manager Gao said: Details decide success or failure, and details keep guests. As a greeter, prepare some paper towels or rain gear in advance when it rains. When the guest arrives, hand over one or two paper towels in time for him to wipe the rain. Or go to the door in person and greet the guests with the prepared rain gear. That's definitely better than standing at the reception desk all the time showing a professional smile. Although your manners are simple, the guests will be very grateful to you, and they will think that you are thinking of him. As the saying goes, "courtesy" is lighter than affection, and the warmth of "giving timely help in a timely manner" can't be ignored. Another example is that when a guest books a birthday party, we can prepare a longevity noodle for him in advance before the meal, and then gently pick one out after it is served on the table, put it on the edge of the bowl and give it to the birthday girl with both hands, and say the last sentence: longevity noodle, grow it. I wish you happiness as the East China Sea and a long life. Guests will feel very innovative, but also truly reflect our true service, seemingly simple things can be extremely special in the eyes of the parties. And so on, there are many similar examples ...

I remember a proverb that says: As you treat others, others will treat you, in fact, the guests are the same. When we give our guests excellent service, they will also feel it deeply. As long as we always believe that "adding roses and leaving fragrance in our hands" will not only create wealth for ourselves, but also satisfy the interests of the hotel, and more importantly, through our hands, every consumer can gain a double harvest in material consumption and spiritual enjoyment. Such a beautiful thing of "killing three birds with one arrow", why not do it?