1. First of all, you should love your own job. The love for the work of high-speed rail crew is not momentary, when one's ideal of a beautiful high-speed rail crew life is broken by the reality of hard work, one can still take the initiative, enthusiasm, thoughtfulness, politeness, seriousness and responsibility, diligence and hard work to do a good job as always.
2, a strong service concept and service consciousness. In the fierce market competition, the quality of service determines whether the enterprise can survive, the core of market competition is actually the competition of service. Railroad enterprises are most concerned about the passengers and cargo owners, to win the passengers in the market competition, it is necessary to improve the service consciousness and service concept.
Service consciousness is gradually formed after training. Consciousness is a kind of thought, a kind of conscious action, which can't be kept by rules, and it must be melted in the outlook of life of every high-speed railway crew and become a kind of conscious thought.
3, have the spirit of hard work and endurance. High-speed rail crew is an enviable profession, but in the actual work, it bears the hard work that people can't think of, the different time difference of the train line, the different routes of all kinds of travelers, and the difficulties and special circumstances encountered in the work will happen at any time, and there is no hard-working and enduring spirit, so they can't withstand the pressure of the work, and can't do a good job in the service work.
4, enthusiastic and cheerful character. The work of high-speed railway stewardess is a work of dealing with people directly, and she has to contact thousands of travelers on the train every day, so she needs to communicate with the travelers at any time, and she can't be competent for this work without a cheerful character.
5, hard learning business knowledge. As a high-speed train crew member, she is not only serving tea and water on the train, but also needs to master a lot of knowledge, such as the human geography, politics, economy of the train line, passing through the cities, rivers, mountains and places of interest. You also need to know the equipment of the train, the handling of emergencies, walking service work procedures and service skills and so on.
It can be said that high-speed railroad crew members should know astronomy and geography, master various service skills and service concepts, and have not only beautiful outer beauty but also rich inner beauty.
Expanded Information:
High-speed rail train service is an important part of high-speed rail transportation service, which directly reflects the service quality of the railroad company. In the fierce competition in the high-speed rail market, the image and working attitude of the high-sisters who directly serve the passengers play a vital role for the railroad company to occupy the market and win more repeat customers.
Elegant, dignified, beautiful and generous is the unanimous recognition of the high-speed rail cabin crew, but only the previous standard is far from competent high-speed rail service of this profession, high-speed rail cabin crew is the most important thing is to have considerable professional ethics.