Current location - Recipe Complete Network - Catering industry - A couple was smashed while eating hot pot, do you think the restaurant has the obligation to protect the personal safety of customers in the restaurant?
A couple was smashed while eating hot pot, do you think the restaurant has the obligation to protect the personal safety of customers in the restaurant?

According to a related report, a couple was injured by a falling ceiling while eating hot pot at a hot pot restaurant. Therefore, does the hotpot restaurant have the obligation to protect the safety of customers. The answer is very necessary to protect the safety of customers, this is because the customer to the hot pot restaurant to come to eat, hot pot restaurant has the obligation to protect the customer in the dining time all safety conditions. If the hotpot restaurant is unable to guarantee the customer's hand injury during the meal because of other accidents, then the hotpot restaurant should give the passengers corresponding compensation for their accidents. The hotpot restaurant should be responsible for the safety of the facilities on the premises. If a customer's rights and interests are violated due to damage to the facilities or other conditions, then the customer should be compensated.

When we eat in a restaurant, in addition to food safety, other rights and interests should also be protected. The hot pot restaurant has the obligation to check the relevant situation of their own store, and can't take the ceiling falling as an accident, this is because when the hot pot restaurant opened, it has the obligation to guarantee the relevant facilities are perfect. The couple was injured in the process of eating due to the ceiling falling, which is not a phenomenon caused by the couple's intention, so the hot pot restaurant should give the corresponding compensation. For catering enterprises, food safety is of course the most important, but other rights can not be ignored.

In many public **** places, the owner of the place is very necessary for the maintenance of the place. If the lack of maintenance or negligence of the premises, resulting in the violation of the rights of others because of the negligence of the premises, then it must be compensated. It is necessary to protect the rights of the perpetrator, especially the important rights of the perpetrator.

Of course, in addition to this, the restaurant should apologize to the passengers, and improve the relevant mechanisms, so that the possibility of this type of incident is minimized. Only in this way can we better protect the various rights of customers and prevent problems before they occur.