WeChat Docking to Enterprise CRM System

Many of the author's enterprise clients have already customized the interface function on their WeChat public platform, and this interface can access any company's CRM system. The enterprise behind the public account will be able to provide users with more personalized services through this interface. (Note: Companies here also include production-based industries, local service industries, media, celebrities, grassroots, app developers, etc.)

Currently, public accounts on WeChat have evolved from a single focus on pushing information and doing customer service to deepening functions such as customized responses and third-party interfaces. With this third-party interface, the functions that these public accounts can realize have unlimited imagination.

Now some of the better features have been developed in depth in personalization, such as the "hotel booking" account. When the user in WeChat to their current geographic location (WeChat can directly send map information) sent to the "hotel booking" after the "hotel booking" will reply to a message, tell the user what hotels nearby can be booked, and provide the cost of booking and phone number, and can also realize the function of booking and checking out.