Haidilao's mission is: always adhering to the concept of service first and customer first, taking innovation as the core, changing the traditional standardized and single service, advocating personalized and characteristic service, and striving to provide customers with pleasant dining service.

Haidilao's vision is: Haidilao is the first choice for everyone to eat hot pot.

Haidilao's values are: in management, it advocates the value of changing fate with both hands, creates a fair and just working environment for employees, implements humanized and family-friendly management mode, and enhances employee value.