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Summary of personal work of foreman in catering industry

Although the foreman is not a big leader, he is also in charge of a bunch of people. It is the trust of the leaders that makes me shoulder this heavy responsibility. Therefore, in my work, I always have strict requirements on them. No matter who violates discipline, I will never tolerate it. It is precisely because I can be strict with myself, manage boldly, and take care of the employees below in my life. The following is a summary of the foreman's work for your convenience.

summary of the foreman's work 1

Under the correct leadership of the leader, with the active support and great help of colleagues, he performed the duties of the hotel foreman well and successfully completed the work tasks, which was well received by the guests and colleagues and affirmed by the leader. The main work is summarized as follows.

First, work overtime and finish the decoration as soon as possible

The most important job of this year's guest room is the pre-decoration. After receiving the notice to go to work, in order to make the new guest room put into use one day earlier, we overcame many difficulties and carried forward the spirit of not being afraid of hardship and fatigue. On the basis of completing our own work, we worked overtime and fought continuously every day, and completed the cleaning, placing and decoration of the old and new furniture in a short time.

second, assist the department manager to do the daily work of the housekeeping department

In order to better assist the department manager to do the daily work, the foreman has been working in the regular day shift system since this year. The implementation of this system means that the foreman must take part in the work every day, supervise and participate in various service work every day. Worrying, laborious and offensive work may not be finished. However, in order to live up to the expectations of the leaders and not affect the normal operation of the hotel, I go to work tirelessly every day, and I have been taking part in work except for a few days of sick leave due to injury. So that we have no accidents due to poor supervision or human factors.

3. Reasonably arrange the duty and shift work of floor attendants

Shift duty is a very important link. To ensure that the waiter can do a good job in the hotel and not miss the matters at home, we adopt the way that the foreman works with the day shift every day, so that the foreman can exercise his heart and supervise the waiter's every job in real time, and try his best to do what he can't do and what he can't expect. So that every staff member can devote himself to the service work with enthusiasm without worries and face the guests with a brand-new attitude every day.

Fourth, cooperate with the manager to do all kinds of reception and arrangement work

As a foreman, the most important job is to cooperate with the department manager to do all kinds of uploading and issuing difficult problems. At the beginning of the opening, all the work needs to be straightened out. I threw myself into the reception work of opening customers when my hand was not healed. Many customers, some staying in hotels, some coming to celebrate, many strange faces coming and going, and a large part of the staff are novices. I steadied myself secretly, tracked and reminded every detail of every staff member, and made detailed arrangements to make the opening reception work go smoothly. There are various maintenance problems such as water, electricity and telephone in the newly-installed guest room. Every detail is recorded in detail and reported to the manager in time to solve them quickly, so as not to leave adverse effects on the new customers. At the same time, the expectations of the staff will be reported to the leaders through normal channels in time, and the leaders are expected to solve them.

5. Do a good job in floor safety, fire prevention and hygiene

From the first day of work, hotel leaders re-emphasized safety issues, so safety issues have always been the top priority of our usual work. Therefore, I emphasize safety issues in every item of my daily work. Pay attention to the links when making rounds. Cigarette butts on the bed, floor and carpet in the corridor are hidden dangers. Of course, it is the first problem. Secondly, in order to do a good job in health work, we have also made detailed arrangements.

During this period, with the correct guidance of the hotel leaders and the concerted efforts of everyone, we have achieved certain economic benefits, but it is still far from the expectations of the leaders. In the future, I will spare no effort to lead my colleagues to make persistent efforts, do a good job in our service quality, improve our service standards and comprehensively improve hotel benefits. Create a new situation in service work.

summary of the foreman's work 2

Time flies. In a blink of an eye, I have been in _x Hotel for more than a year. Looking back on my work in this year, I have been strict with myself with the support and help of my leaders and colleagues, and completed my job well according to the requirements of the hotel. Through this year's study and leadership guidance, my work quality has been greatly improved. The work situation in this year is summarized as follows:

1. Daily work management: as a floor foreman, I should have a coordinating role and cooperate with the manager to do a good job in floor management

2. I should strengthen my own study and improve my business: although I am a foreman, I should learn from the manager and books to improve my quality, and I should improve my management ability and ensure the normal operation of all floors in the next year.

three problems: there are also some problems and shortcomings in this year, mainly;

1 Some work is not serious enough, such as rounds, facilities, equipment and hygiene inspection.

2 I don't care enough about the employees, I don't know their voices in time, I don't have my responsibilities at home, and my employees are lax.

3 my own management level and theoretical level are limited.

Four-year plan:

1 Plan actively and seriously cooperate with the manager to do a good job in the daily work of the floor.

2 Strengthen the careful inspection and maintenance of facilities and equipment to give guests a sense of harmony and comfort during use.

3 strict requirements should be made on the sanitary quality of guest rooms, and the planned sanitation should be arranged reasonably.

4. Strengthen energy-saving inspection, and tell employees more about energy-saving knowledge, and strive for the second inspection.

5. After that, teach new employees and employees with irregular work, and improve their business level.

in the following days, I will work hard, improve my shortcomings and carry forward my advantages, so that every employee can create higher value for the hotel.

summary of the foreman's work 3

over the past year, under the correct leadership of the leader and with the active support and great help of my colleagues, I have been able to be strict with myself, perform the duties of a foreman better, and successfully complete my work tasks, which has been affirmed by the leader and praised by my colleagues, and gained a lot in summary.

1. Learn in cashier work and constantly improve your business level

As a cashier foreman, first of all, you are a cashier. Only when your business level is high can you win the support of your colleagues and take good care of the people below. Although I have been working as a cashier for three years, and I have made certain achievements, these achievements are still not enough. With the development of supermarkets, new requirements have been put forward for our cashier's work. Through study, I can always master computer operation technology first and always give guidance to the following comrades.

Second, do a good job in the management and guidance of employees.

Although the foreman is not a big leader, he is also in charge of a bunch of people. It is the trust of the leaders that makes me shoulder this heavy responsibility. Therefore, in my work, I always have strict requirements on them. No matter who violates discipline, I will never tolerate it. It is precisely because I can be strict with myself, manage boldly, and care for the following in my life. At work, I often hear some supervisors around complain about the busy work, there are always endless things, endless classes, endless scolding, endless quarrels, and so on. Here, talk about how to be a foreman.

(1) Professional ability

As a foreman, you must master certain professional knowledge and professional ability. With the continuous improvement of your management position, the importance of professional ability will gradually decrease. As a supervisor at the grass-roots level, one's professional ability will be very important. What you want to achieve is that you can directly guide and represent your subordinates' practical work. The source of professional ability is nothing more than two aspects:

1 comes from books and 2 comes from practical work. In practical work, you need to learn from your supervisor, your colleagues and your subordinates. "Don't be ashamed to ask questions" is the attitude that every supervisor should have.

(2) management ability

for a foreman, management ability corresponds to professional ability. The more majors you need in your position, the less management ability you need. On the contrary, the higher your position, the higher your management ability requirements. Management ability is a comprehensive ability, which requires your command ability, your decision-making ability, your communication and coordination ability, your professional ability, your work distribution ability, and so on. Management ability comes from books, but more from practice, so to improve your management ability, you need to constantly reflect on your daily work, use your head to review your work from time to time and summarize your work.

(3) Communication ability

By communication, we mean unblocking each other's opinions. This kind of communication includes two aspects, inter-departmental communication and intra-departmental communication (including your subordinates, your colleagues and your superiors). The company is a whole, and the department you lead is a part of the whole, so it is bound to contact with other departments, and communication is essential. The purpose of communication is not who wins or loses, but to solve the problem. The starting point of solving the problem is the interests of the company, and the interests of the department are subordinate to the interests of the company. Communication within the department is also very important. As a supervisor, you need to understand, master, guide, assist and care about the problems in subordinates' work, their ideological trends and even their life. On the contrary, for your supervisor, you should also take the initiative to report, and reporting is also a kind of communication.

(4) Training the ability of subordinates

As a foreman, training subordinates is a basic and important job. No matter how big the unit you lead is, you should remember that the unit you lead is a whole and use the strength of the team to solve problems. Many supervisors are reluctant to hand over some things to their subordinates for good reasons. If you want to talk to them, you may not understand them when you talk, you need to repeat them, and then you need to review them. Instead, you might as well do it yourself quickly. But the key point is, if this development continues, you will always have endless things to do, and subordinates will always do what you think can be done well. It is an important duty of the supervisor to let subordinates know, be able to do and teach subordinates to do things. The strength of a department is not the strength of the supervisor's ability, but the strength of the work of all subordinates. Sheep can lead a group of lions to easily defeat a group of sheep led by lions. As a supervisor, the important duty is to train subordinates into lions without turning themselves into lions.

(5) Work judgment ability

The so-called work ability, personally, is essentially a kind of work judgment ability, which is not always important to all working people. To cultivate a person's judgment ability, we must first have a straightforward mind, or a good moral quality, which is the basis of work judgment. For the right and wrong of the world, we can have a correct judgment and distinguish between right and wrong. Secondly, as a supervisor, you should have a clear judgment, or a decision, on what to do, how to do it, and who to do it, no matter how big or small. In fact, the work judgment ability is a synthesis of the above four abilities, and the embodiment of the supervisor's ability is the embodiment of his work judgment ability.

(6) Learning ability

Today's society is a learning society, and today's enterprises must also be learning enterprises, and each of us must also be the subject of learning. There are two kinds of learning, one is book learning, and the other is practical learning, which should be carried out alternately. Only if you keep learning can you make better and faster progress and keep up with the development of society. When we step into the society, we should take the initiative to learn, and regard learning as a habit and a normal state of life. Learning should be extensive, professional, managerial, business, life, leisure and all kinds of learning. The competition between people in the future is not about your past ability, but about your present ability. It's how you study now, and your study now is the foundation of your future competition.

(7) professional ethics

Dante has a saying: the defects of wisdom can be made up by morality, but the defects of morality cannot be made up by wisdom. For people at work, whether employees or supervisors, professional ethics is the first. This is just like for a person, health, wealth, status, love and so on are all important, but health is "1" and everything else is "1". As long as "1" (health) exists, personal significance can be infinite. Professional ethics is the "1" for people who work. Only with good professional ethics can the above six abilities exist, and for a company, it is a qualified talent. Professional ethics is not the same as centripetal force to the enterprise, but as an employee, as a supervisor. No matter whether the company is good or not, no matter the position, no matter the salary, being responsible for your career is a basic accomplishment and the foundation of personal development. As long as you are in the company for one day, you should knock the bell well.

The above are just some personal opinions. There are still many things to be done to be a good foreman. I firmly believe in one sentence: the master leads the door, and practice depends on the individual. Everything, personally, depends on oneself to realize and turn everything into your own things.

Therefore, they all respect me very much and obey my management. After one year, our work has been affirmed by the manager.

Third, reasonably arrange the cashier's duty and shift change

The cashier's work is not tired, but he has to be careful, so the cashier must keep a good attitude and vigorous energy at all times. Therefore, when scheduling the work of several employees, I always try my best to let the cashier have a good rest without affecting the work of the supermarket, and take care of their special situation.

Fourth, do a good job in the first-level work and share the worries with the leaders

As a foreman, I will never bother the leaders for the problems that can be solved at the cashier level, and I will never miss the opportunity to report to the leaders for instructions on the major events in the supermarket.

This year, although the work has made some achievements, there is still a lot of room for development. I believe that as long as I work together with our cashier, I will definitely do a better job.

summary of foreman's work 4

1. Daily management

Floor foreman is not a strange job for me, but Jiahai is a brand-new working environment for me. As a floor foreman, his role is to connect the preceding with the following, coordinating the left and right, and we are faced with complicated and trivial routine work every day. In the new working environment, almost all the work starts from scratch. It is my primary task to straighten out the working relationship as soon as possible and integrate into the new working environment. Strive to cooperate with the supervisor to do a good job in floor management, in line with the principle of seeking truth from facts, so that the situation is issued and reported. The conference reception task of our hotel is relatively heavy. In the first half of the year, we received many important guests from the customs. However, due to various reasons, room service personnel are often in short supply, which requires self-strengthening work consciousness and attention.