Through some observation records, behavior research, questionnaire survey, user interviews and other methods. User experience diagram is a visual description of users' experience in using products or receiving services, so as to find out users' problems and satisfaction in the whole use process and refine the improvement points and opportunities in products or services.
User experience diagram is to sort out and record the user's experience path in the product from the user's point of view. Through user data and emotions during use, users' pain points and opportunities for insight into products can be found, and the information can be output as visual information to provide suggestions for product decision-making.