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How do you think about the tea seat fee in restaurants?
Tea service charge is a common charge in the Chinese restaurant industry. Tea service charge refers to a certain amount of money charged to diners for providing tea and other services when they dine in a restaurant. However, many people still have a lot of doubts and confusion about the collection and use of tea service charge. Today, in a busy commercial area, we came to a Chinese restaurant to conduct an in-depth investigation on this topic.

When we entered the restaurant, we saw three tables of different sizes with a glass cup filled with tea, and a sign labeled "$3 for tea" next to each table, which made us think of the question we just raised.

We asked a waiter about the charge. The waiter explained, "Tea seat fee is a fixed charge in our store, but not all restaurants charge tea seat fee, while our tea seat fee is included in the whole ordering bill, which will be recorded on the receipt together with the food price." In addition, the waiter also told us that if diners spend money in this restaurant but do not need tea, they can ask to have the tea seat charge removed.

But some consumers may not be aware that when businesses charge for tea, consumers have the right to a refund if they don't provide services such as tea and tea sets. If they are found to have charged for tea and tea utensils that could not be provided, they can ask for a refund.

For this situation, the manager of the restaurant also expressed a serious attitude to us: "Our restaurant does charge a tea ceremony fee, but we have always been based on the restaurant to charge the tea and tea set, and will not charge arbitrarily. If there is a case of consumer refund, we will also give a proper way to deal with it."

After this investigation, we found that charging for tea is a legitimate form of charging in the catering industry, but consumers have the right to know and understand the situation of tea charges and ask for cancellation or refund when needed. At the same time, catering establishments are required to charge reasonable fees when they are open for business and are prohibited from making false claims. Hopefully, we can be more sensible and know how to protect their consumer rights and interests when consuming.