haidilao's business philosophy:? Haidilao? What is the catering group based on? Experience delicious food, enjoy life, have health and * * * create Excellence? The development concept, advocacy? Change your destiny with your hands and realize your dreams with diligence? The value orientation of the company is formed from top to bottom? With one heart and one mind, strive for first-class catering enterprises in China; Go up and down Qi Xin to build the first hot pot brand in China? The brand-creating atmosphere.
Banu's business philosophy: take "the spirit of the tracker" as the spiritual driving force for enterprise development; Taking "making beef omasum hotpot go global" as its mission; Take "treating customers as relatives" as the service concept; With "inheritance, innovation, * * * win" as the business philosophy.
business philosophy includes management philosophy, service philosophy and marketing philosophy.
From the above, it is not difficult to see that both Haidilao and Banu have the same management philosophy: let employees grow up healthily and work with passion and happiness. Haidilao and Banu Club regularly organize employee training, organize team building, enhance communication among employees, and at the same time have psychological counseling mechanism to make employees grow up healthily in the enterprise. At the same time, the store has set up a complete promotion mechanism, so as long as they have the ability, they can be promoted from the initial vegetable delivery worker to the management, and retain talents in this way.
Both Haidilao and Banu have the same service concept: regard customers as God. When you go to Haidilao and Banu for dinner, you will find that almost all the requirements will be met. Even if you do DIY creation in these two stores and order a few dishes with drinks or even dishes, these will not affect the service in the store and make customers feel like they are at home.
both haidilao and barnu have the same marketing concept: think from the customer's point of view. Haidilao and Banu will keep up with the trend of the times and think about developing new things from the perspective of customers. We will regularly research and develop new dishes, pot bottoms with new flavors, and even a lot of online celebrity sauces spread online. When eating, we will kindly pour water, send aprons, etc., and solve all the worries of eating from the customer's point of view.