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Sea urchin steamed eggs without sea urchin, Hainan governor responded to strict investigation. Why does a consumer dispute arouse public anger?
In daily life, many people will encounter some fraud. Some people don't want to get into trouble for themselves in order to save time and trouble, so most of them will choose to muddle along. This practice actually breeds the arrogance of swindlers. Some consumers try to protect their rights and interests after their rights and interests are hit, and most consumer disputes occur in tourism or life. When faced with these disputes, the best way is to seek legal aid.

Hainan's tourism is threatened. Tourism was originally a wonderful thing, but a family from Zhejiang did not have a good experience in the process of traveling to Hainan, but was threatened. When they ordered a sea urchin steamed egg, they found that there were only steamed eggs, and there were no sea urchins at all. Then they went to the store to negotiate. The store not only didn't have a reasonable attitude to solve the problem, but also threatened consumers, claiming to leave this matter alone, otherwise it would be difficult to get out.

After this incident, the store aroused public anger. After seeing this incident, the governor of Hainan Province took the initiative to mention this matter when attending the meeting, and promised to give netizens a reasonable explanation and resolutely investigate the whole matter. If you cheat consumers, you will never tolerate it. However, after investigation, it was found that the local sea urchins were not in season, so most of them were fruit juice, and there was no cheating in this restaurant.

Why should we arouse public anger? In fact, this incident has aroused public anger. Apart from the fact that the store owner involved in cheating consumers, the most infuriating thing is that after this incident, the restaurant owner not only did not cooperate, but also did not make a reasonable explanation. Instead, he threatened the tourist. As a tourist, this not only ruined his travel mood, but also worried about his personal safety.

Perhaps in the process of handling this matter, many netizens are concerned about not only sea urchins, but why there is no sea urchin meat. Instead, why can this restaurant threaten tourists so blatantly? Whether catering or other institutions, in fact, they are all service organizations that serve consumers completely. If sea urchins don't have sea urchin meat, and it's not in season, then you can completely cancel this dish or inform consumers in advance. Without consumers' knowledge, instead of giving any explanation, this kind of threatening behavior occurred. Then Hainan, as a big tourist province in the future, will lose many tourists, which will discourage many tourists who want to see the scenery of Hainan.