I want to fly freely in the blue sky, and release the dream that has been in my heart since childhood. Flight attendants, air crew, with the best enthusiasm for passenger service, in a short flight to leave the best impression of the travelers. With their smiles to interpret their own work, with that sentence of thank you to appease their tired body. Just like a well-known airline service concept, customer-oriented.
The flight attendant is the service personnel engaged in the airplanes for the travelers du. The image and etiquette of the flight attendant is not only related to the image of the airline, but also represents the external image of the country, the nation. Because passengers on the airplane time are spent with flight attendants, and the flight attendant's service attitude is sincere, attentive, it is easy to affect the customer's evaluation of the company.
The flight attendants also need to have excellent psychological quality. Because the flight attendant is also a high-risk industry. In the airplane in distress, we must know how to calm down, even more even if the passengers to psychological guidance, reduce the psychological panic of the passengers. No matter when, we must put the interests of passengers in the first place.
Expanded:
Image etiquette
1, hairstyle: stewardesses wearing uniforms, hair attention to keep the hair neat and beautiful, generous and natural, unified norms, modification of the appropriate. Hair style is based on the standard hairstyle stipulated by the crew business, and no strange hairstyle is allowed.
2, make-up: stewardesses on duty must put on work makeup, make-up, maintain a good mental outlook, keep hands and nails neatly trimmed. Do not use unhealthy colors and bright colored lipstick, do not wear too large ornaments, fashion watches, do not make up in front of passengers, retouching.
Baidu Encyclopedia - Flight Attendant