The waste problem of self-service hot pot restaurants is really serious. Maybe everyone thinks that they didn't get their food back, so they desperately took it and dumped more than half of it. The central government is advocating economy, but we college students can't do it. As an amateur in the catering industry, I suggest that you don't waste buffet in the future. A summary of the daily work of a hot pot restaurant
Time flies, and our hot pot restaurant has been officially opened for half a year; In the past six months, I have changed from an ordinary waiter to a foreman through my own efforts and leadership. Although sometimes, I am very hard, but I feel that life is very fulfilling. This is a good exercise opportunity for me, especially when I meet a lot of first-time worries and mishandling at work.
When I had a meeting with leaders for the first time, I looked at everyone carefully and listened carefully to everyone's conversation. My heart is pounding, and I'm afraid I'll say something wrong or make indecent moves for a while.
at the first regular meeting before class, I was afraid that my tone would hurt everyone, but I still hurt everyone.
when I first assigned work, I was afraid that I would not assign it reasonably enough.
the first time I gave a ticket to an employee, I had butterflies in my stomach for fear that I would hurt the employee.
It's the first time to recruit someone for an interview, but my heart is still throbbing. I don't know what kind of person and how old the applicant is. What should I do? I need more self-confidence, know enough about my work, ask questions that will help me in my future practical work, and grasp the first details as much as possible, and so on ... Fortunately, after I know enough about the business position, I know what new forces we need to join us.
for the first time, I will stand on it and give you a work summary report. If there is any deficiency or deficiency, I hope my leading colleagues can help me.
now we will make a summary report on the work in XX, and give a brief overview of the work plan for XX.
1. On-site management of the hall
1. Etiquette and courtesy require repeated practice at the regular meeting every day. When employees meet guests, they should use polite language, especially the cashier at the front desk and the service staff at the regional location. They are required to apply courtesy and courtesy to every bit of work, and the employees should supervise each other and make progress together.
2. Insist on the inspection of gfd before class. Those who fail in gfd can only take up their posts if they are qualified. Correct the appearance problems immediately when they are found on the post, supervise the use of guest manners and manners, and the employees will develop a good attitude.
3. Strictly grasp the positioning of posts and service awareness, improve service efficiency, rationally allocate service personnel during the peak meal period, and support the busy area at any time with the foreman or encouragement as the center. Other personnel should do their respective duties, clarify their respective work contents and carry out division of labor and cooperation.
4. Advocate efficient service, and require employees to serve guests as soon as they need service.
5. Goods management From large items to small items, whether it is customer damage or natural damage, everything requires rules-based, well-documented, implemented by someone, supervised by someone, followed by people, and summarized.
6. In the public health management area, the cleaning personnel are required to clean it immediately when they see foreign objects or dirt. The hygiene requirements of each area are that the sofa surface, the surrounding area, the dining table and the floor should be clean and free from water stains, neatly placed and without inclination. 7. During the meal time, because the guests arrive at the store in a concentrated way, there will often be a phenomenon that the guests queue up, and the guests will show impatience. At this time, it is necessary for the foreman to prepare for the reception before the reception peak, so as to reduce the waiting time of the guests, and at the same time, pay attention to the table position to ensure that it is correct. Do a good job of explanation, shorten the waiting time, carefully receive every table of guests, and be busy without chaos.
8. Buffet is a new project in the dining hall. In order to improve the quality of buffet service, the operation process and service standards of buffet service have been formulated and further standardized.
9. Establish a restaurant case collection system to reduce the probability of customer complaints, and collect complaints from restaurant customers about service quality and quality as an important basis for improving daily management and service. All restaurant staff analyze and summarize the collected cases and come up with solutions to the problems, so as to make daily service more targeted and reduce the probability of customer complaints. Daily Work Summary of Hot Pot Restaurant Part II < P > After eating a big meal cooked by our boss today, my part-time job in * * self-help hot pot restaurant is basically over, which should be summarized.
It makes sense that people love hot pot. The churning soup base is like the nature of diners being released, and even the quiet people become lively when facing the steaming hot pot.
Some time ago, I stopped talking and laughing like I used to, and the atmosphere in the dormitory became a little dull because I didn't talk much, but going to a hot pot restaurant two nights a week was a time for me to recover my nature involuntarily. When you are busy, you don't have to think about anything, but smile at the requirements of various guests. When you are free, there are always endless topics for several small partners to talk about together. Witnessing my friends find their love, listening to my friends share their poor travel in Yunnan and their riding experience, and sharing the life of designing clothes with my friends in the Textile Institute. I will share my experience and feelings of teaching with you. I always think it's amazing that we have come together. Almost everyone is familiar with it, and even the punch line of every cold joke can always be found simultaneously. Although everyone laughed and said that they ate hot pot every day, they didn't want to eat it when they saw it, it was still the happiest time when we sat down to eat the same hot pot every day after the business. Listening to Wang Shu tell us stories about different places, martial arts novels, TV series, China cuisine and local customs, and even criticizing a certain party, although most of them are repeated, and occasionally gossiping about the love story of one of our friends, we all like to eat the braised pork cooked by Wang Shu, and watch the boss and proprietress fight like children to show their love. I am very grateful to the hot pot restaurant these days, and I am grateful to meet everyone. Happiness is always everywhere.
Happiness is naturally the biggest gain in a hot pot restaurant, but it is more than happiness.
going to a hot pot restaurant for a part-time job is completely out of my plan. At the beginning of my sophomore year, I didn't stay in a club, didn't be a class committee, and I was a little unused, so I always wanted to find a part-time job. One day, during English class break, two students in the adjacent class asked me if I was interested in taking a part-time job in a hot pot restaurant, saying that my careless personality was particularly suitable for this flexible part-time job in a self-help hot pot restaurant. To tell the truth, I was happy at that time. For the first time, others thought that my lively personality was an advantage and an advantage that could be exerted. So I went. Indeed, the atmosphere of hot pot restaurant suits me very well. The boss and proprietress are very young, and there are not too many rules to restrain us. Without rules, we all do our best. There is no difference between internal affairs and external affairs. This should be the highest realm of management! The proprietress is also very tolerant and can ask for leave in advance if something happens. However, I didn't ask for leave in advance, but I was short of temporary staff in the store. I called many times and I didn't get it. That time really made me feel guilty, having always felt a strong sense of responsibility. You can't just care about yourself at any time, not just live for yourself. The earth will still turn without you, but shirking your responsibility will make a group of people suffer.
it is inevitable that you will be tired and dirty when working. The business of hot pot restaurant is very good, and every time you go, you will run back and forth with weak legs. We packed forty or fifty tables together, moved heavy beverage boxes and tableware boxes, wiped other people's vomit, and a pair of hands that were originally intended to be well protected were also damaged by oil stains several times a week. I used to think that college students should do something more valuable and beneficial to their own growth. Waiters in the catering industry can be done by anyone. Why should we do this at such a great cost when we are admitted to the university? Now that I don't think like that, how can I know the true face of life without experiencing more? How can you find your own strengths and weaknesses? Every little thing is worth doing, and the result depends on your attitude.
I also thought a lot of questions in the hot pot restaurant, and there were two things that impressed me the most, one was college students' drinking, and the other was waste. I still remember reading a diary about the life of college students. I deeply remembered a sentence: "We seemed to be rich in those years, we had frequent dinners, and we were frantically drinking at the dinner table". Watching college students spell wine in a hot pot restaurant, and then throwing up on the table, on the floor and in the bathroom, I doubt that I am old. Why am I tired of this crazy behavior? This way of expressing friendship and spending college life is beyond my comprehension. Am I really old?
The waste problem of self-help hotpot restaurant is really serious. Maybe everyone thinks that they didn't eat it back, so they desperately took it and dumped more than half of it. The central government is advocating economy, but we college students can't do it. As an amateur in the catering industry, I suggest that you don't waste buffet in the future.
well, that's enough. Finally, make a small advertisement. The buffet hot pot restaurant outside the south gate will join the * * restaurant next semester. Welcome everyone to eat!