1. Log in to Tencent's video account, click the "My" button in the upper right corner of the page, and select "My Member" to enter the Member Center.

2. Find "automatic renewal" in the Member Center, click "Manage" button and select "Turn off automatic renewal".

3. If you still need to apply for a refund after turning off the automatic renewal, you can do it in the "My Order" in the member center. Find the paid order record, click the "Apply for Refund" button, and follow the prompts to fill in and submit the relevant information and application.

4. The refund process and time limit may vary according to individual member types, payment methods and specific orders. It is recommended to read carefully and abide by the refund regulations and procedures of Tencent Video before operation. The refund of Tencent video can be received within 1 to 2 working days.