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Conference service process and standards

Conference service process standards are: meeting planning, full communication, meeting organization, meeting implementation, meeting summary.

One, meeting planning

Meeting planning is the first step of the conference services, which includes determining the theme of the meeting, time, location, participants, the form of the meeting and so on. Meeting planning needs to take into account various factors, such as the purpose of the meeting, the needs of participants, the facilities of the meeting venue.

Two, full communication

In the planning process, you need to fully communicate with customers to understand the needs and expectations of customers, in order to provide a more responsive to the needs of customers conference services.

Three, meeting organization

Meeting organization is a key link in the conference services, which includes the layout of the meeting venue, equipment setup, preparation of meeting documents, catering service arrangements. In the meeting organization, need to take into account the comfort and convenience of the participants, to provide high-quality conference facilities and services, so that participants are satisfied.

Four, the meeting implementation

The implementation of the meeting is the core link of the conference services, which includes hosting the meeting, speeches, discussions, Q&A and so on. In the implementation of the meeting, need to pay attention to the ability and experience of the host to ensure the smooth progress of the meeting. At the same time, it is also necessary to provide high-quality audio equipment, projectors, etc., to ensure the effect of the speech and discussion.

Fifth, the meeting summary

The meeting summary is the closing work of the conference services, which includes the overall evaluation of the meeting, the feedback to the participants, the improvement of conference services. In the meeting summary, you need to communicate with customers in-depth, to understand the customer's evaluation and suggestions, in order to provide more high-quality conference services.