cashier management stipulates that cashier is a key position in an enterprise, an important position that directly serves customers, collects and collects sales money from enterprises, and is responsible for the safety of sales money in the whole store and the normal operation of cashier equipment. The principles of cashier selection, use, training and assessment are: cashier is recommended by enterprises, checked by personnel department, trained by finance department, assessed by store manager and checked by finance department. The post requirements, job responsibilities, training content and workflow of cashier are stipulated as follows.
Cashier's qualification
1. Have good ideological quality and professional ethics, strong sense of responsibility, love the enterprise, and can consciously safeguard Donglaishun brand.
2, consciously abide by the rules and regulations of this unit and the discipline requirements of this position.
3. Having worked in this unit for one year, he has performed well in all aspects and has no disciplinary record.
4. Have the basic qualities of cashier, be responsive, have basic hands-on operation ability, and get excellent results in cashier training.
5. Have a good personal image.
Cashier's job responsibilities
1. Be familiar with the workflow of this position and achieve standardized operation;
2. Mastering operation skills to ensure timely, accurate and correct checkout and collection;
3. Make all preparations before opening to ensure the smooth progress of cashier work;
4. When closing the account and collecting money, we should insist on singing "receiving and paying" for the cash received, check the banknotes in time, and verify the relevant contents of the cheque to reduce the risk of the enterprise.
5. Manage the petty cash to ensure its accurate amount and safe storage.
6. Take care of your computer password, and do not share it with others or disclose it to others.
7. Take good care of the invoices, so that the accounts are settled first and then invoiced, and the invoiced amount must be consistent with the cash received and the invoiced amount; Refunds and invalid tickets should be corrected in time.
8. Before making payment to the finance department, cash, checks and credit cards should be classified and summarized, which should be consistent with the machine ticketing check. When problems are found, they should be found in time to avoid losses.
cashier training content
1. Rules and regulations of Donglaishun Group;
2. Responsibilities of cashier in Donglaishun Group;
3. The cashier workflow of Donglaishun Group;
4. Various methods to identify counterfeit money;
5. Cash management system, check management system and invoice management system;
6. Specification requirements and actual operation of issuing invoices;
7. Use of safety manual and fire extinguisher of Donglaishun Group;
8. Basic principles and maintenance points of Diancaibao system;
9. The cash register, money counter and tax controller are operated on the computer.
cashier's workflow
1. Preparation before opening:
1. Together with the financial staff, take out the money, petty cash and bills before closing the business the day before from the safe, and check them by the accounting staff.
2. Go to the accounting office of this unit to collect the day's reserve fund and change it to meet the needs of closing the account.
3. Check whether the cash register is normal, and adjust it immediately if it is abnormal; Check whether it is necessary to replenish paper, and if necessary, get it from the finance office in time.
4, check whether the tax control machine is normal, and solve problems in time.
5. Do a good job in the hygiene of the cashier's desk. Items should be packed neatly, and welcome the opening with a clean working environment and full work enthusiasm.
2. Enter the working state:
1. Hang up the customers who have not checked out at the same time according to the table number for checking out;
2. When the customer requests to check out, print it out at the same time according to the corresponding table number? The bill? And? Customer bill? , will? Customer bill? Give it to the customer through the waiter, which is convenient for the customer to check.
3. Settle accounts with customers according to the total amount of the bill, check the collected cash with a money detector, and check whether the name, seal and password of the company are complete and correct.
4 when the customer asks for an invoice, the cashier uses the tax control machine to input the full name of the payer or? Personal? , according to the total amount of the bill, enter the amount of meals, and print the invoice and give it to the customer through the waiter. The return of food, change of food, discount, etc. must be confirmed by the signature of the manager or the authorized person of the manager.
3. Pay to the accounting office:
1. Before paying to the accounting office, the cashier needs to print out summary receipts according to categories such as cash, transfer, credit card, etc., and print out the summary amounts of the received cash, checks and credit card receipts respectively, and check them with the summary receipts respectively (note that the reserve fund should be deducted when counting cash).
2. After the ticket and payment are checked, the cashier should fill them in separately? Summary of cash payment? 、? Summary of transfer and payment? And? Credit card payment summary table? The cashier signs the form and submits the ticket and money to the accounting office.
3. The cashier will hand in the tickets and money to the accounting office, which will check them by accounting classification. After the check is consistent, the accountant will check them in? Collection register? Registration related content, after confirmed by both parties, signed by cashier and accountant under the column of payer and payee respectively.
4. After dinner, you need to deposit the money, petty cash and bills in the safe designated by the finance department, and lock the safe and garble it for the financial personnel to check the next day. This information belongs to the secretarial resources network. Click the mouse and follow the prompts to view more information about Mr. Fan Wen's network.
When the cashier changes shifts, he will hand in the reserve fund, and the cashier who takes over will go to the finance office to change the change.
Related recommendations:
Rules and regulations on the work responsibilities of feeders
Drug quality management system
School cleaning and hygiene management system
;