The hard work has come to an end. Looking back on the work during this period, our working ability and experience have all grown. Should we write a work summary record? The following is my organized department annual work summary, hoping to provide you with reference.

annual work summary, the department, was assigned by the municipal bank to work as an accountant and compliance supervisor in Gongren Road Sub-branch in 1

21__. Since taking up the post, I have led all the accountants in Gongren Road Sub-branch to strengthen internal control accounting, conduct internal risk investigation, conduct staff training, do a good job in counter service, adhere to the organic combination of accounting, service and marketing in my work, and firmly implement the relevant systems of the municipal bank to ensure the orderly operation of the front desk of the sub-branch. The work in Gongren Road Sub-branch is summarized as follows:

1. Quality of accounting work

1. According to the unified requirements of the accounting and settlement department, adhere to the daily, weekly, every ten days, monthly and

semi-annual inspection work, conscientiously perform the routine inspection duties of accounting basic standards and do a good job in internal control self-inspection according to the inspection plan and the inspection requirements of the municipal bank. Important goods management, seal management, database search, recording telephone management, accounting file management, company account information, personal expense account information, inquiry and reply, loss reporting business, online banking business, collection business, counterfeit currency collection, printing of various materials, personal deposit certificate, confirmation letter, company credit certificate, agency business, credit fund flow, wealth management business, implementation of large sum payment verification system, and anti-money laundering work.

2. Improve the quality of accounting. At present, there are * * * 11 tellers at the front desk, and three of them have been on duty for less than a year, of which teller _ _ just took up his post at the end of June, and teller _ _ just engaged in corporate business at the end of February. At work, I take the old teller to help the new teller look at the tickets in the early stage, and after the business is familiar in the later stage, the new tellers look at each other's tickets, which not only reduces the error rate, but also learns new business from others' subpoenas. In the second quarter, there were 8 tellers whose errors were zero, which greatly improved the accounting quality of tellers and ensured the healthy development of branch business.

2. Staff management and training

1. At the end of July, the corporate accounting teller was transferred to Binhai East Road Sub-branch, the teller was transferred to our bank from Nanjing Road Sub-branch, and the teller was transferred to the accounting counter from the savings teller. A series of adjustments have a great influence on the teller's psychology, and his mood is unstable. In view of this situation, I communicated with the tellers one by one in time. Through the concerted efforts of everyone, the tellers have been able to master the skills of their posts and realize a smooth transition of business.

2. As the general tellers have not been employed for a long time, their awareness of operational risks is relatively weak. I took advantage of the counter compliance operation competition held by the accounting department of the municipal bank, combined with the annual activities of compliance enforcement, and led the tellers to learn various accounting settlement systems, accounting risk management and related operational process requirements formulated by provincial and municipal banks by means of lectures, discussions and questions. In addition, the bank focused on _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

3. In terms of business training, I actively organized front desk tellers to learn business knowledge, held business training activities internally, and actively mobilized everyone's subjective initiative. In the second quarter, the study tasks were heavy, including accounting certificate examination, anti-counterfeiting test and theoretical knowledge test in the third quarter. In the second quarter, two new tellers in our bank obtained accounting certificate and one teller obtained anti-counterfeiting qualification certificate, and through the concerted efforts of me and the tellers in the sub-branch, the sub-branch won the first place in the theoretical examination in the second quarter.

III. Anti-money laundering work

1. Strengthen the internal control management of anti-money laundering. Strict requirements are made from the aspects of anti-money laundering internal control system construction, due diligence, data reporting quality, customer information and transaction records preservation, training system and publicity.

2. Designate a special person to be responsible for the storage and sorting of personal account opening materials, and keep the risk rating of individual account opening in batches in a separate folder on time as anti-money laundering materials. Do a good job in the management of temporary id card and upcoming ID cards, prepare temporary id card and upcoming ID card forms, contact customers in time, and improve the follow-up procedures.

3. Submit the customer money laundering risk classification report and off-site supervision analysis report in the second quarter of 2111 to the Anti-Money Laundering Office of the Municipal Bank, and identify 57 new corporate customers and 3,579 new private customers in the second quarter.

IV. Other major tasks

1. Supplementary formulation of detailed rules for the performance appraisal of front-office tellers of Gongren Road Sub-branch

2. Timely and accurate submission of various statements of the municipal bank

3. Cooperate with the accounting department to conduct the accounting check in the second quarter and report the rectification report in time

4. Organize the quarterly risk analysis meeting of the sub-branch and report the risk analysis report

5. Cooperate with various management departments of the municipal bank to check the existing problems: Moreover, the business level needs to be further improved, and the accounting and compliance supervisor needs to master more comprehensive and detailed business knowledge.

all these require me to learn more, ask more questions and summarize more in my future work, improve and perfect it seriously, strictly perform my post responsibilities according to the requirements of the municipal bank and the terms of reference of the appointed accounting supervisor, and strive to do all the tasks assigned by the branches.

Next work plan:

1. Further sort out and standardize the basic accounting management to lay a solid foundation for the accounting management of sub-branches.

2. Do a good job in the daily inspection of the accounting supervisor on time, and find and rectify the problems in the work as early as possible.

3. Strengthen personnel management, continue to strengthen teller training, and carry out basic accounting training for tellers in combination with various rules and regulations and operational procedures of the Head Office, so as to further improve the work efficiency and professional quality of tellers and actively create a good working atmosphere for everyone.

4. Strengthen the moral hazard warning education for tellers, so that every teller can keep the string of risk tight and never relax, and put an end to potential risks.

Department annual work summary 2

21__ years was my first year as an accounting supervisor in _ _ sub-branch. During this year, I quickly changed from an individual account manager who had no contact with corporate business to an accounting supervisor. In addition to actively learning relevant business knowledge and working hard, I was able to earnestly perform my duties and successfully complete various tasks. Now I will report on my work in the past year as follows:

1. Seriously implement the spirit of basic accounting management and pay close attention to the construction of accounting internal control.

1. Insist on monthly self-inspection to promote the gradual improvement of accounting internal control management level. Self-examination is an important part of internal control management and an important line of defense for operational risks. I have never relaxed my attention to this piece of work. Despite the difficulties of one kind or another, I still insist on conducting a careful and detailed inspection of all branches every month as planned and according to procedures. Make sure that every inspection has a plan, no notice, records, rectification, handling of the responsible person and notification. The content of supervision is also detailed in strict accordance with the provisions of the accounting supervision system and the requirements of special case management, and dare not be careless. Taking substance over form as an important principle of self-examination, through continuous and careful self-examination, the accounting internal control management of sub-branches has made obvious progress compared with the previous annual level.

2. Establish a comprehensive post responsibility system, implement the post responsibility to every post and every employee, and ensure that every job is managed by someone, so as to prevent the phenomenon of mutual shirking and disjointed work, and conduct strict assessment according to the post responsibility system, which further improves the internal control system of our branch.

second, earnestly implement and implement various accounting and cashier systems and operating procedures, find problems, rectify them in time, and promote the improvement of the standardization level of accounting and cashier work.

1. At work, I always adhere to the goal of "improving the quality of counter service", starting with the work system and the quality of employees, with high standards and strict requirements, practicing business skills and strengthening management assessment. Over the past year, I have conscientiously implemented and implemented various accounting and cashier systems and operating procedures of the Head Office, found problems and rectified them in time. For example, key businesses such as loss reporting business, national cheque and remittance business have been standardized, which has changed the problems of irregular registration and incomplete information in the previous register, rectified the exchange errors in time, and prevented the recurrence of all kinds of hidden dangers of errors.

2. At work, I insist on daily timely system inspection and post-event audit notification, and strengthen internal control management. The accounting cashier system is the basic basis and code of conduct for employees to do their jobs well. In the implementation of the system, I pay attention to both the symptoms and the root causes. First, give full play to the supervision and standardization of daily internal control, and make good use of the opportunity of real-time supervision and monitoring inspection to institutionalize and standardize the internal control work of our branch. The second is to correctly handle the problems found in the audit after a good thing. First of all, according to the relevant provisions of various documents of the Bank, we will immediately, regularly and irregularly supervise and review the counter accounting cashier business. Secondly, we will do a good job of communication with the post-audit and correctly handle the relevant errors found by the audit center after the good thing, do a good job of analyzing and feeding back the post-audit errors in time, inform the wrong tellers in time, find out the causes of the problems and implement the rectification in time. Strengthen the management of counter business from all aspects, and improve the internal control mechanism of our branch.

3. Pay attention to improving their professional quality and ability to perform their duties. Whether the accounting supervisor performs his duties in place or not is the key to the quality of accounting internal control. Since my previous position was as an individual account manager, such a big role change has very high requirements for my business. If I don't have a certain understanding of the accounting business, I can't control the accounting risk of the sub-branch. Therefore, I insist on learning the business, humbly ask the old employees, actively communicate with the direct leaders and the competent presidents, and get familiar with the business and enter the role through my own efforts.

third, intensify efforts to strengthen risk management.

1. Reconciliation of corporate accounts

In the past year, the business department attached great importance to reconciliation. In the first, second and third quarters of reconciliation, the reconciliation rate of key accounts in the business department reached 111%, which met the requirements of branch reconciliation.

2. Organize regular case prevention meetings to strengthen employees' risk awareness.

The business department organizes monthly case prevention and control work meetings of the whole bank and regularly conveys the business risk document system of the head office and branches; Regularly cooperate with the General Department to carry out special self-inspection and mutual inspection of employee behavior; Establish a reputation risk prevention and control system according to the requirements of the branch, and organize regular drills.

3. Strengthen the study in the morning meeting and block the counter risks

In the daily morning meeting, the business department opened a column on risk prevention and control, and organized daily risk tips. Focus on emergency handling, counter risk prevention and control, case prevention and control dynamics, operational risk prevention and other work links to analyze one by one, and build a solid risk prevention platform in employees' minds. In the past year, two people in the sales department intercepted counter fraud cases twice, and the training effect was obvious.

4. Emergency handling

According to the requirements of the branch's document system, the business department sorted out and established a number of emergency handling plans, such as robbery prevention plans, fire prevention plans, reputation risk handling plans, emergency handling plans for wealth management products, etc., and regularly cooperated with the branch's comprehensive department to organize bank-wide emergency simulation drills. Through the above drills, the staff's ability to deal with emergencies has been further strengthened, laying a solid foundation for better handling emergencies in future work.

iv. existing business indicators

the intermediate business of the branch business department in 1 and 21 years was relatively low. To sum up the reasons, there are mainly the following problems. First of all, the geographical location of the branch is relatively remote, the customer structure is relatively simple, and the department has no manpower to go out for marketing; Secondly, there are omissions in the work supervision of department managers, and there are shortcomings in product training and employee counseling; Finally, employees' awareness of active marketing is weak, and their marketing ability is lacking. The product marketing work has achieved the expected results in terms of employee marketing opening rate and marketing success rate.

2. In terms of deposit business, 91% of the deposits in the sub-branches come from customs deposits, so the level of customs tax collection seriously affects the deposit business of the sub-branches, and the number of individual customers is small. Most of the customers who come to handle business are old customers, so the growth of deposit balance in the business department is weak.

4. The reconciliation of corporate and online banking was delayed for 21 years.

The business department attached great importance to the management of corporate account signing, and almost all employees participated in the reconciliation of banks and enterprises. However, a few corporate bosses were treated abroad and could not return to China, resulting in the reconciliation rate of sub-branches not reaching 111 in the third quarter.

Basic management

In 21 years, a major mistake occurred in the sub-branch. The reason was that during my vacation, the staff of the sub-branch manually modified the duplicate number, resulting in serious serial number use vouchers. The reasons are as follows:

① I am not strict with the management of employees.

② employees' risk awareness is too poor, so I didn't fulfill my corresponding risk management responsibilities.

In counter service

Staff's awareness of active service needs to be improved, and the standardization of counter service needs to be strengthened. Mainly reflected in the fact that the staff in the business lobby have insufficient awareness of active service, and more often, employees still passively accept customer consultation and provide passive services; The continuity of counter standard service is insufficient, and some employees can't guarantee the standard service all the time on weekdays. Work execution

In the past year, there are still gaps in my work execution, which are mainly reflected in:

1. Work planning needs to be strengthened, and some work plans are not fully considered;

2. The implementation of the system is not in place, and some business processes are implemented according to the requirements of the system, and the inspection and supervision are insufficient;

3. Risk education for employees needs to be further strengthened.

five, 21__ _ year work objectives

1. Strengthen the skills and service training of employees

The department will take the five-post examination requirements of the branch as a template and the service inspection requirements of the branch as a benchmark, and regularly and continuously carry out employee operation skills and service training, and conduct monthly appraisal. At the same time, strengthen inspection and implementation, and comprehensively improve the service accounting level of business outlets.

2. Strengthen business knowledge learning and reduce the error rate in an all-round way

The department needs to strengthen staff training to meet the requirements of the branch's ever-changing business for new employees. At the same time, strengthen the assessment of accounting quality, formulate a new assessment method for sub-branches in 2114, unite all outlets, make the same assessment with clear rewards and punishments, and link it with the annual assessment. Finally, the audit inspection and the error examination of the branch accounting department will be realized.