It is illegal for restaurants to charge for tea, which infringes on the legitimate rights and interests of consumers. According to the Law on the Protection of Consumer Rights and Interests, consumers have the right to choose their own goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services. Therefore, it is illegal for restaurants to charge tea table fees, which violates the provisions of the Consumer Protection Law.

First, the catering industry was forced to charge "tea fee"

The "tea fee" originated from the unique morning tea culture of Guangdong people. Before eating, whether drinking tea or not, everyone has to pay a tea table fee ranging from 10 to 50 yuan, which has become a common practice in Guangdong catering industry. Consumer councils in various parts of Guangdong have conducted publicity and education on various catering enterprises for many times, guided the industry to exercise self-discipline, and made it clear that restaurants and restaurants cannot forcibly charge "tea fees". However, some "Yuesheng" catering enterprises still collect "tea fees" indiscriminately after entering Wuxi, and few consumers know whether their consumer rights have been infringed.

Second, the "overlord clause" in the format contract

When consumers apply for various membership cards, sign subscription books and service contracts, operators often sign terms for consumers. These terms are drawn up by them in advance, and consumers are not consulted when concluding contracts. Part of this clause is legally defined as a format clause. For example, the expression "the final interpretation right belongs to this XX" is an out-and-out "overlord clause".

Third, the restaurant is forced to "scan the code" to order food

When consumers eat in restaurants, some restaurants do not provide manual ordering or even live menus. Consumers can only pay attention to the official WeChat account or applet and then "scan the code to place an order". Due to the complicated operation of smart phones, scanning codes for ordering food is not universal. Older people and minors often need the assistance of others to complete the order scanning process, and there may be problems such as personal information disclosure and even payment security behind the "code scanning".

Four, the operator refused to provide services.

The consumer bought the service of the merchant through group purchase, but when making an appointment, the merchant refused the consumer on the grounds that the number of people making an appointment was full, which exceeded the reception capacity of the merchant.

Recite the civil code in a low voice, or you don't mind setting off everyone's atmosphere!