At present, the hotel industry's financial institutions are generally set up according to the needs of different sizes, levels and internal management, there is no fixed and unchanging pattern. Most of the hotel financial management **** consists of five parts: accounting, auditing, cashier, purchasing and supply (treasury), the CFO is directly in charge of the Ministry of Finance and its procurement, supply; the Ministry of Finance is directly under the leadership of the general manager of an important department of the Ministry of Finance, the Ministry of Finance's institutional setup determines the special status of the Ministry of Finance. Here is my knowledge of how to do a good job of hotel financial management, welcome to read.
First, you can establish the appropriate functional institutions and organizational systems to coordinate the day-to-day work of managers
Beneficial to the saving and mobilization of manpower, material and financial resources; unified control and mobilization, to accelerate the turnover of funds, to ensure the smooth progress of the accounting work to give full play to the finance and accounting. "Reflect and supervise" function. So that our financial management of all aspects of the work can be connected to the ring, to achieve the economic subject of the operation of the organization to cope with the non-determinism of the market economic environment.
The Finance Department set up a cost control department and cost manager (because my hotel is not large only set up cost accountant), directly under the financial manager or financial director management, for the entire hotel cost control, gross margin adjustment, cost accounting, reasonable inventory adjustment, etc., can play a decisive role.
Cost manager and jurisdiction over food controllers, beverages, tobacco and alcohol controllers, materials and supplies controllers, so that they are in charge of their own projects, each in its own way, each responsible for the formation of layers of gatekeepers, conducive to the control of the total cost of the hotel. Cost Control Department's scope of work is cost accounting, especially food and beverage cost accounting (general hotel are configured 2-3 staff).
By convention, the catering department of the restaurant menu of each dish, there must be a standard costing sheet, which is a huge workload and very tedious and delicate work (also known as the menu project), all the raw materials for each dish, auxiliary ingredients of the portion, the unit price must be accounted for and recorded.
This work is done by the Department of Cost Control and the chef *** with the completion of the completed "standard menu recipe" is the daily operation of each restaurant chef samples and "bible", the main menu after the trial production of the whole plate, but also to take pictures of the sample. Formation of menu database, cost control department should be based on costing and control, found to have abnormal cost signals. Have to the chef to the police duties.
With the cooperation of the Department of Cost Control, the Food and Beverage Department can be in the heart of each month to complete the department's target profit. Imagine if there is no cost control, food and beverage department work will be the lack of rational guidance and can only "follow the feeling to go", and many hotels lack this "Bible".
Second, the Purchasing Department and warehouse directly under the Ministry of Finance
To understand the business, market conditions, reduce operating costs, to prevent the abuse of funds and backlog of materials. The advantages are:
1, conducive to the control of hotel procurement costs.
How to determine the hotel procurement price directly affects the level of cost. International hotels to determine the purchase cost is generally determined by the Purchasing Department and the Ministry of Finance **** with the staff to investigate and confirm that any one of the "Purchase Request Form" must be fully investigated, the implementation of the comparison of goods, and finally by the Chief Financial Officer to decide on the procurement of food raw materials and goods, because of the price of its seasonal changes are frequent, it must be catering by the Ministry of Food and Drugs, Cost Control Department, Purchasing Department *** with the staff to carry out market research, according to the results of the survey, deducting a certain amount of wholesale and retail price differentials, and finally determine the purchase price. Purchasing price will not be determined by the purchasing department and suppliers.
2, in favor of regulating the cost rate.
Catering Department cost rate of high and low how to change with the procurement department of the purchase price is closely related to the occurrence of catering cost rate anomalies, the financial sector can take immediate action to reduce the procurement of varieties and quality, so as to adjust to the appropriate price and cost rate.
3, Purchasing Department directly under the Ministry of Finance in addition to the Ministry of Finance to understand the price quotes, timely monitoring to reduce costs, but also help to avoid departmental decentralization, each other, the occurrence of the situation.
Third, set up a full-time day auditor and night auditor
Determination of income is a very important work of international hotels, in order to ensure that the income is accurate and timely, international hotels set up a day auditor (day auditor) and night auditor (night auditor), "engaged in night auditing. Audit staff in the past Chinese hotels, hotels do not have this position.
From the cashier to the night audit, day audit revenue, layer by layer review, layer by layer gatekeeper, to ensure that the hotel's revenue is not lost, but also to ensure the timely recovery of customer accounts receivable. Restaurant cashier after work, their cash registers by the night watchman to clear the machine, because the clearing machine number and key only the night watchman in possession of a special person, clearing the machine at the same time to print out the shift income report and cashier's duty report; at the same time, the day review of the restaurant to send the menu order and statement checking, from the management system to ensure the accuracy of the income.
The night audit specializing in the evening 10-6 a.m. work, mainly responsible for reviewing the business point to the collection report and billing, sales summary report, and reception report with the front office to check the report of the day's income report the next day before 8:30 a.m. to report to the financial director, after the night audit, the day audit, to ensure that the income of the timely entry and closing of the accounts, it is not easy to run the account of the account leakage, very scientific.
I once heard that a new hotel is not familiar with the business. The general manager once suspected that there is a collection supervisor does not account for the problem, and even ordered the verification, a check to know, strict internal control system, after the day audit, night audit work, it is impossible to lead to the supervisor of the income does not account for the problem.
Fourth, the restaurant and other cash registers managed by the Ministry of Finance
Cashiers do not directly contact with customers; through the medium of the waiter, to avoid loopholes and errors in the cashier, the guests, the waiter, and at the same time to facilitate mutual supervision and control of food and beverage costs and revenues.
Fifth, the total cashier centralized management of hotel funds collected and disbursed
The international hotel on the control and management of cash flow attaches great importance to the "cash is gold" concept, y rooted in people's hearts. Internal control procedures are rigorous and very clear. The Finance Department of the cash on hand (including bank deposits) requires a daily inventory, and submit the "daily cash flow statement" to the Chief Financial Officer.
The inventory of cash is conducted by the daily review (audit), the purpose is to ensure the safety of cash on hand and the rational use of cash. According to the regulations of the monthly Finance Department must be prepared on a regular basis cash flow plan and supplier payment plan, and report to the general manager of the payment situation. To ensure that the cash flow according to the prescribed plan to ensure the normal operation of the hotel.
The hotel cash payment procedures are also very strict, each cash payment should be made by the department manager, the competent leader, financial manager, financial director and general manager of the signatures agreed to the general manager of the expenditure, the financial director after the approval of the supervisor should also be reported to the approval of the supervisor. Lack of a signature cash can not be paid out.
The administrative and business departments are not authorized to external direct procurement of goods, must be through the "procurement application form" a channel, according to the provisions of the approval of each level, by the centralized purchasing department for procurement business, by the Ministry of Finance of the inspection of goods, business use of the department after receipt of the goods, the procurement costs can be spent.
Domestic hotels do not pay enough attention to the management of cash flow, not to say that there is no planning, but after all, the line is thicker, more likely to do daily inventory, daily preparation of cash flow statement, the use of the department's goods, the department can apply for funds after the department can be assigned to the purchase or purchase of employees in the department. And then the general manager can be signed by the Ministry of Finance to reimburse the expenses, and even do not have to acceptance in the middle. In addition, through the sound hotel financial management system, to achieve the results of business income control.
Control is one of the basic functions of management, hotel sales revenue control is an important part of the hotel's internal financial management. As the sales revenue control link involves many positions, including hotel attendants, cashiers, room service center, kitchen, bar, front desk, auditor and many other positions. To do a good job of hotel revenue control, it must be clear that the authority of each position and coordination, in order to achieve good control results.
At the same time, the hotel space is wide, the mobility of personnel, the customer category is different, the hotel customers have local guests, groups of guests, guests, non-residential guests, and these guests are different levels, resulting in the control of the difficulty of adding in addition, it is necessary to set up a "people-oriented" concept of cost control.
People are the foundation and soil of management and operation. Cost control and implementation of the main body is the hotel staff, relying only on accounting staff or cost control personnel to implement is not enough, must rely on the active participation of all employees. The concept of "people-oriented" management is to fully understand the value of people, tap the potential of people, stimulate the vitality of people, effectively improve the quality of people, and make the optimal combination of their enthusiasm and maximum play. Hotel staff are most familiar with the hotel business procedures, service procedures and all the material consumption in the operation of the work and the cost of expenditure, but also the most ways to control costs, and the participation of employees makes everything under control, everywhere there are people to keep watch, at any time to find the gap, at any time to make adjustments to greatly improve the effect of cost control. Give full play to the potential of the staff to stimulate the staff to control the cost of self-consciousness.
In short, the traditional hotel financial management generally focuses on accounting management, and ignored the financial control management. For example, some financial managers or financial director is often signed by the general manager agreed to go all out, never consider the correct or not. A person's limited ability, it is impossible to make every decision correctly, there must be relevant departments as a good staff, to provide the basis for leadership decisions. So a purchase order, must first be reviewed and signed by the department manager, financial director, general manager to the final issue, the lack of which, otherwise, there will be mistakes in the decision-making occurs.
The hotel emphasized that the focus of the financial work is not only accounting accounting, and more importantly, the role of financial control. Strict control of food, goods purchase price, the financial director to do a good job of regular market research, without the approval of the financial director is not allowed to purchase at will. Hotel finance is definitely not just "rice cooked rice" after the accounting work.
The Ministry of Finance is not an executive agency, but a functional management organization, therefore, the hotel financial management work must be rethought, repositioned; in its development and operation, the use of repeated grinding and operation has formed a relatively complete set of rigorous, reasonable system to guide. Must seriously study, learn from advanced hotel financial management knowledge and management methods, improve our management system, improve our management level.
Hotel management is an emerging discipline, but also an art of management, which requires management with a variety of qualities: including knowledge, skills, personnel management and trial, the manager's own "charm" and so on. In particular, it should fully improve the financial director, manager and financial staff of the status of the work.
This aspect in China has attracted the attention of the relevant parties. For a long time, due to historical reasons and the status quo, China's hotel financial management personnel of varying quality, so that it is difficult to accept some of the advanced hotel financial management methods, to solve this problem, to start from the existing hotel financial management personnel, to strengthen learning, training.
Especially professional knowledge and related knowledge of the study, not adapt to the workplace of the personnel gradually replaced as soon as possible to improve the mobility of talent mechanism, will really have real talent to fill the workplace up to the domestic financial management of the hotel to gradually move towards internationalization and standardization of the creation of conditions. For example: the relevant departments have begun to study the implementation of the hotel manager qualification, the relevant institutions of higher learning has been opened in this area of professional training, but to fundamentally solve this problem, but also to go a long way. There is still a lot of work to do.
From the current situation of China's hotel industry, China's hotels exist in the state-owned, private and other economic and other forms of ownership, the operating level is also different, the reception of the object is also different, and therefore the use of the hotel's financial management methods and approaches are also very different from the hotel's financial management level is also uneven, so learn from the advanced experience of foreign hotels and methods of financial management should be combined with the specific realities of the Chinese enterprises, and strive to use the appropriate financial management methods. Therefore, the advanced experience of foreign hotel financial management and methods should be combined with the specific realities of Chinese enterprises, and strive to adopt a suitable for China's national conditions, while at the same time with the international standardization and integration of hotel financial management methods, is a very important and urgent task in front of us.
With the acceleration of the process of world economic integration, China's economy to further converge with the world. Hotel financial management of the international standardization level will also rapidly increase, there are still considerable differences between Chinese and foreign hotels, to narrow the differences as soon as possible, but also need to spend more energy, in order to prompt the domestic hotel counterparts to establish confidence, to see the shortcomings, and further efforts to strengthen the management and improve the internationalization and standardization of the hotel's financial management level.
Financial director should do a good job of hotel financial management. The modern sense of the financial director is one of the company's important strategic decision makers and implementers, is interspersed between the financial market and value management is an indispensable role. With the deepening of the process of global economic integration, the traditional financial management knowledge is far from being able to adapt to the needs of modern enterprises. Today's financial managers and business executives must not only follow certain traditional principles, but must also understand the rapidly changing capital markets and financial management trends, and master the latest strategies and technologies in order to complete their work efficiently and effectively, and provide strong benefits to business owners and shareholders to protect and support them!