In the process of operation, there should be a breakage rate. Generally, five-star hotels are weighed according to two thousandths to three thousandths of turnover, and all employees are responsible for cross-departments. But in daily operation, I think the damage here is defined as compensation, because in order to enhance the sense of responsibility of all employees, each department has set up a tableware damage registration form. If it is unsightly, the tableware and munitions broken by each colleague will be compensated immediately, and at the purchase price. If it is unsightly, it will be damaged by the guests, so make a miscellaneous bill according to the double purchase price and interfere with the guest's bill. Tableware should be counted once a month. If missing departments are found, all departments shall jointly bear the liability for compensation. The above is the current definition of our hotel, and of course it is also the scale defined by the general manager of the hotel. From my personal point of view, the implementation of the above-mentioned scale departments is reasonable, but there are also unreasonable places. Specifically, please ask some strong people to give you some advice.