This book is compiled by Mr. Zou Jinhong, who has many years of catering experience. It is an excellent reference for catering managers. At the same time, this book is also a right-hand man for catering and hotel managers. It expounds a lot of management training contents, which is helpful to formulate the Administrator Training Plan and carry out the administrator training work well.
The contents of this book mainly include: requirements for managers, common sense of business management, elective knowledge of practical management (such as PDCA management cycle, management combining strictness with love, execution, leadership, command, internal communication skills of enterprises ... 36 good habits of professional managers), personnel management, hospitality, open source, throttling, kitchen management, and comprehensive management (such as: text slogan in
The content of this book is characterized by practicality, classics, originality or the style of training handouts. Many chapters are the handouts for the training of catering management, which have good practical significance in the training. For example, the second chapter's "Management by Combining Strictness with Love" and the third chapter's "Eighteen Tips for Criticizing and Educating Employees" have a lot of meaningful contents in this book, so it is worthy of every catering manager's possession.