Chapter I Post and System Design of Recreation Department

Section I Service Items and Post Setting of Recreation Department

Section II Post Setting of Recreation Department

Section II Target Decomposition and Job Responsibility of Recreation Department

I Target Decomposition and Performance Appraisal of Recreation Department

II Job Responsibility and Target Appraisal of Catering Director

Job responsibilities and target assessment of assistant manager

Section III Fine Management System Design of Recreation Department

I. Staff working system of Recreation Department

II. Staff training system of Recreation Department

III. Meeting management system of Recreation Department

IV. Health management system of Recreation Department

V. Equipment management system of Recreation Department

VI. Fire safety management system of Recreation Department

Management system for supernumerary personnel of the recreation department

Section IV Common documents and forms of the recreation department

I. Notice of guest accounts of the recreation department

II. Statistics of monthly business of the recreation department

III. Registration form for long-term rental of locker

Chapter II. Fine management of the entertainment center

Section I. Job responsibilities and performance evaluation of the entertainment center manager

Job responsibilities and target assessment of usher

IV. Job responsibilities and target assessment of sound engineer

V. Job responsibilities and target assessment of dance hall waiter

VI. Job responsibilities and target assessment of game hall foreman

VII. Job responsibilities and target assessment of currency changer

VIII. Job responsibilities and target assessment of game hall waiter

IX. Job responsibilities and target assessment of chess room foreman

. Job responsibilities and target assessment of chess room attendants

Section II Work procedures and key issues of entertainment center

I. Audio operation procedures and key issues

II. Service procedures and key issues of dance halls

III. Service procedures and key issues of recreation halls

IV. Service procedures and key issues of chess room

V. Cleaning procedures and key issues of mahjong machine

VI. Music teahouse. Service procedures and key issues of KTV rooms

Section III Service standards and service specifications of entertainment centers

I. Service specifications of dance halls

II. Service specifications of dance halls

III. Management specifications of dance halls

IV. Management standards of audio equipment

Section IV Common documents and forms of entertainment centers

I. Power of attorney for reservation of entertainment centers

II. Summary of daily work of entertainment center

Section V Skills and schemes for improving service quality of entertainment center

1. Skills for welcoming guests and ushering guests in entertainment center

2. Skills for serving birthday guests in private rooms

3. Skills for selling services in dance halls

4. Solutions for dealing with emergencies

Chapter III Fine Management of Fitness Center

Chapter IV Fine Management of Ball Activity Center