This is because InterContinental Hotels Group has launched a membership upgrade plan, and members can upgrade their membership level through points and enjoy more benefits and services. Therefore, intercontinental hotels can upgrade their room cards by redeeming points.

Redemption of points for room upgrade card is one of the services. Members can use points to upgrade to a higher level room for free and enjoy a better accommodation experience.

Intercontinental hotels can only transfer up to 60,000 points per year. If a hotel order booked by a member with points is cancelled or refunded, the points will be automatically returned to the member's account.