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Speech by catering manager

catering manager's speeches

with the continuous progress of society, speeches are used more and more, and the writing of speeches is more flexible, and the structural requirements are not as strict as those of speeches, which can be different according to the content of the meeting, the feelings after an event and the needs. How to write an appropriate speech? The following is the speech of the catering manager compiled by me for reference only. Welcome to read it.

catering manager's speech 1

Dear company leaders and dear employees,

Hello!

Thank you for your cooperation. The staff of XX Store is always so neat and in step. As a member of XX Store, I am sincerely proud, and everyone's performance has strengthened my confidence in hard work and courage to overcome difficulties. Here, I must give you a promise: I will redouble my efforts, strengthen my self-study, lead you to carefully analyze and down-to-earth completion of various business indicators, and create a harmonious working atmosphere. At the same time, I believe that all the family members who love XX store can join hands with me and join hands with me, and * * * will move towards the golden autumn of October full of harvest and hope.

in September, with the concerted efforts of all employees, we focused on customer satisfaction and meeting customer needs, and successfully completed various business indicators with the cooperation and unity of all departments. There is a reward for giving, and with gratifying achievements, our welfare can be continuously improved and improved, and we can really feel happy. Here, please give some applause for the happiness we have gained through our efforts!

in September, the employees of the service department started their work around the goal of "providing touching service and creating customer surprises". Many employees fully reflected their personal values, were praised by customers and won honors for the company. The employees of the production department strictly control the quality, and under the leadership of the head chef and the supervisors of all stalls, they set off a wave of research and development of new dishes, and successively launched a number of new dishes, which were highly accepted by the market and well received by customers, laying a good foundation for subsequent operations. At the same time, our second-line department employees also provide the basic guarantee of customer satisfaction, such as: our aunt PA actively cooperates with the figure of delivering food in her spare time; The staff of our food delivery department cooperated with the figure prepared by the production department before meals; Our internal security master took the initiative to help seafood pool tie the crab and transport seafood; The handsome guys in our production department enthusiastically assisted the figure in the front hall; A touching picture affects me every day, and you are the most respectable people in my heart.

The creation of an excellent team requires a high degree of tacit understanding. A highly tacit team will bring us efficient work performance and make our efforts get twice the result with half the effort. As long as each of us takes responsibility, this team will be very powerful. In fact, a person's success, in a sense, is a commitment to some kind of responsibility.

teamwork and everyone's control can improve customer satisfaction. To achieve customer satisfaction, it comes from the full cooperation of every employee in our departments. General Motors of the United States once conducted a survey: A consumer will tell six other people if he is satisfied with the quality of products and services, and 22 people if he is not satisfied. It can be seen that in our

daily work, it seems that a small complaint, a customer's dissatisfaction and an individual employee's lax work attitude will bring us much potential harm and waste many people's hard work and sweat. Klaus, an international celebrity, concluded that a company composed of millions of individual behaviors can't stand the deviation of 1% or 2% of them. Because of this, in order to show our self-worth, we must remind each other and help each other about behaviors that are detrimental to customers' feelings, so that we in Qi Xin can more easily exchange for greater labor results.

people can't be too impetuous. They want to do this and that all at once. In fact, most people's jobs don't need to be searched again and again. If you look at one thing, you will stick to it hard. As long as you insist that the castle peak is not relaxed, you will certainly succeed if you keep doing it. Sometimes, when I see that many employees have great potential, I want to say that if you (1) work hard, persist, be eager to learn and make progress, your achievements will be limitless in a few years.

it is not simple to do every simple thing well, and it is extraordinary to do every ordinary thing well. Today, we have made some achievements, but we still have nothing to be proud of. Everyone knows the "frog principle". If you throw a frog into boiling water, it will jump out immediately. However, if you put a frog into cold water and heat it gradually, it will lose its jumping ability unconsciously until it dies. This is a wake-up call. When the enterprise is on the right track, some of our own small problems begin to be ignored. These neglected details will be harmful over time, and we will gradually lose our ability to solve problems and cope with market changes. Our XX store is not short of hard work and wisdom. If we want to keep our advantage in the competitive catering market, we must pay attention to every detail and do every detail well. Therefore, this month, we will lead every employee to proceed from reality, from customer satisfaction, from ourselves, paying attention to details, from details, to make the simple moves of daily work to the extreme, and to make the basic requirements of basic work perfect. Don't lower your standards because others' standards are low, but remind yourself at all times with the phrase "seeing the real merits in the nuances". I firmly believe that our efforts will definitely improve our ability, and our ability will definitely help us exchange benefits.

The following arrangements are made for the key work of XX Store in October:

1. All employees should actively take responsibility, focus on customer satisfaction, attach importance to customer needs, study customer feelings, unite and cooperate, and check at all levels to make products and services fine, so as to make customers feel at ease; Good logistics support, and strive to zero complaints; At the same time, start saving energy and reducing consumption from bit by bit, and strictly control the cost;

2. The production department should establish the high-quality consciousness of "products are either high-quality products or waste products", strictly control the quality, and ensure that defective products never appear on the dining table, fully reflecting the team work style of the production department;

3. The front office department should lead every employee to study and ponder the customer psychology, advocate touching service and personalized service, and give special awards to employees who provide touching service and personalized service, register and put on record, and pay attention to training; The food delivery department should implement the achievement rate of covering the dishes, resume wearing masks, and ensure the temperature of the dishes, so as to improve customers' satisfaction with the safety, hygiene and speed of the products.

finally, I use Sam? Walton's words ended today's speech: "If you love your job, you will try your best to be perfect every day, and soon everyone around you will get this enthusiasm from you." I believe that every employee in XX Store can become an infectious person.

thank you!

general manager of the store: XXX

21xx x x x day catering manager's speech 2

Dear leaders and colleagues:

Hello everyone!

I have been working in xx restaurant for more than a year since I became a catering manager. As I started as a grass-roots employee, I am very familiar with the workflow of the restaurant. For the development of the restaurant, the efforts of all employees are very important. Therefore, I will also attach importance to the development of restaurant management and have achieved good results through my own efforts. Compared with these, I hope that all of you here can realize the importance of your responsibilities.

It should be noted that the existence of every job position in the restaurant is indispensable, which is why we can form a group and work hard for the development of the restaurant. In the past, I paid so much attention to the development of my own restaurant management. After all, my success in the restaurant work is inseparable from the cultivation of leaders, and I should lead the employees to do all the work in the restaurant when I am in the position of catering manager. Naturally, we can create a better turnover after condensing the overall strength. In the past, we worked hard in restaurants to create so many achievements. However, it is not easy to get the results of our work, so we have to pay attention to the development of our work every time.

In the past, we also held regular meetings and discussed the difficult problems in our work. Whenever the turnover of the restaurant changes, we will think about the development direction of our work. What we need to think about is how to maintain our existing advantages and avoid making mistakes in our work in the restaurant. If we work hard towards lofty ideals, we will naturally complete all the work in the restaurant more actively. I have worked so hard in my previous restaurant work that I can achieve something under the leadership. I hope everyone will work towards this goal while completing their own work. It is difficult to achieve anything in the restaurant work just by being satisfied with the completion of the current work.

In the face of the current market changes, we should set new goals in our restaurant work, and we can make greater progress in our future work by looking beyond the past. This requires us to improve our existing working methods and make concerted efforts. If we want to make progress in the workplace, we naturally have to be more active in our current work. What we need to do is to love our work and be willing to work hard for the completion of the workload. Therefore, we have to pay attention to our efforts in restaurant work and strive to achieve our career pursuit. Having the belief in doing restaurant work well in our hearts can naturally contribute more to the development of collective undertakings.

I hope everyone can do their own restaurant work well in the future. It is precisely because they belong to the restaurant that they should love their work and work hard for it. Moreover, we should inherit this spirit of dedication and work hard for the completion of the workload. In addition, we should establish a competitive advantage in the restaurant work as soon as possible so as to gain more opportunities. The lofty career pursuit is what we need to do in the future restaurant work.

thank you! Catering manager's speech 3

Hello everyone!

The 21-year, full of vitality, has ushered in the spring, the bell of the New Year has rung, and history has turned a new page. On this occasion, we are all gathered together to sum up. I took over the project in April, 2111. After this period of understanding, I basically grasped some problems, such as uneven business skills of employees and insufficient innovation awareness of the team as a whole. I will also reform and improve the existing problems.

in the new year, it is inevitable that we will face more difficulties and risks, but I will make every effort to lead-,seize the opportunity, make use of the advantageous environment in which the company is located, tap resources, integrate resources, and do my best to do a good job in project investment promotion and enhance the corporate image of the company.

I believe that as long as all our employees, Qi Xin, make concerted efforts, work hard and work hard, we will be able to successfully complete the work indicators and objectives and tasks assigned by the Group.

Finally, on behalf of all the staff of-,I wish you all a smooth job, good health and a happy family in the new year! Catering manager's speech 4

Dear colleagues:

Hello!

I've been paying attention to everyone's performance for a long time, and it's really good. Our restaurant has been developing very well for a long time, and I also believe that we can do better in the next stage of our work. We should work more seriously in the restaurant and make relevant preparations. As the manager of the restaurant, I also feel the pressure, which should be handled well in this respect. Under the pressure of this job, I also know that I need to be serious in catering work. I also like this job very much, and I can still make relevant preparations in this process. At this point, I must continue to implement it, and I still have to make some preparations for the details of my work.

Everyone should pay more attention to their work. I am very happy with everyone's performance during this period of time. Everyone is very serious in their work. I have noticed all this. The work pressure has been very heavy during this period. Usually, the restaurant is also busy. In this process, we still need to adjust our mentality. I believe we should do some ideological work well in this process. This is very meaningful under the premise of everyone's hard work, and now I am aware of it. As a manager, I have a very deep feeling and hope that everyone can do better in their work. In this process, we need a good working condition, which everyone should take the initiative to implement, and I will certainly accumulate more work experience in this process.

I am fully prepared. Some things should be done seriously, and some things should be done with heart. There are still many daily work in the restaurant. Although the daily work is busy, I also see everyone's efforts. Under such an environment, it is necessary to do it better. As a restaurant manager, it is very possible. Work always needs to be absolutely serious, and some things cannot be ignored. Our restaurant business has been very good since the first quarter, and it must continue. There is definitely room for improvement in the future work. This is also the experience that needs to be accumulated a little bit now. Our restaurant is also fully prepared. I also hope that everyone can make enough preparations and work harder for the next work.

This period is a very critical period, and a lot of work is slowly settling down, not only for our own work, but also for accumulating experience, which is very meaningful. I believe our restaurant can develop better in the future, which is the result of our joint efforts. Let's keep it up. Catering manager's speech 5

Hotel staff:

Hello everyone!

today, I am very happy to join you in holding the staff meeting of our hotel.

first of all, let me talk about the operation of the restaurant in August. The catering income in August was 324,311 yuan. Among them: external individual passengers are 1.197 million yuan; The wedding banquet is 115,911 yuan; External staff meals are 63,711 yuan; The internal staff meal is 35,111 yuan.

the catering cost in August was 336,911 yuan. In which: the employee's salary is 1.723 million yuan; Materials 95,211 yuan; Depreciation is RMB 2,611: vehicle cost is RMB 1,511; The water and electricity fee is 1.41 million yuan; Labor insurance is 1.12 million yuan; Other 1.14 million yuan; The internal cost is 41,611 yuan.

in August, the catering loss was 28,811 yuan. From January to August, the accumulated catering loss reached an astonishing 811,811 yuan. The leadership of the company knows that everyone has worked hard, so it has reduced the tasks for us. However, we can't just work hard, but we should repay the trust and care of the leaders for the hotel staff more attentively and wholeheartedly.

today's meeting is not so much a meeting to encourage employees as a family gathering. Over the past month, both managers and employees have overcome one difficulty after another hand in hand, met one new challenge after another, and United and helped each other like a family. This shows me that you are right.