First, the types of food and beverage are more expensive than fine
In the catering industry, whether the taste and flavor of dishes are to consumers' liking is far more important than whether the types of dishes are rich or not. Abundant dishes can make consumers have a wider choice, but they will also increase the consumption of raw materials. If they cannot be sold in time, the cost and waste will be considerable.
second, properly clean up the food inventory
if the food is in stock, it will deteriorate, affect the taste and even endanger the health of consumers if it is not handled in time. Choose to play special dishes, or give away free dishes, which can not only waste materials, but also enhance customer stickiness. Specials are also a good way to "buy people's hearts".
Third, high turnover rate is the key point
Only by high turnover rate can operators improve their operating efficiency. After the customer has finished eating, he can't drive others away by sitting and chatting, but he can interrupt the rhythm of people's speech by constantly adding tea and pouring water. After a while, the customer will be embarrassed to sit down again. When there are few people, chat with customers, guide them to put forward their opinions and attract more customers.
iv. sorting out information about customers
making a simple record of customers' information, taste preferences, eating habits, etc. When you come next time, you can accurately serve as required, or increase or decrease side dishes, or salty and light taste, etc., which will establish a good impression in customers' minds, which is more critical for improving customers' stickiness.
5. Small favors win people's hearts
On holidays, or giving some coupons or discount coupons irregularly, it can better retain "price-sensitive" customers, which is of great positive significance for improving turnover and efficiency. Small kindness and small benefits will not make operators lose much, but they can get back several times or even dozens of times of benefits.
6. Handle complaints properly
If business is good, there will inevitably be cases of slow serving, and customers with poor patience will also have many complaints. Giving customers some free pre-meal snacks, tea, etc. can effectively resolve customers' unhappiness caused by problems such as slow meals.
Seven, after-dinner service is very effective
After eating, giving guests some samples of signature dishes, or some coupons, or car wash coupons, etc., can well cultivate customers' loyalty to the brand. Whether the after-dinner service is good or not will have a greater impact on consumers' minds. Good after-dinner service is more conducive to cultivating loyal customers.
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Eight, good quality and low price are loved by everyone
Although consumers are more and more financially capable and able to bear the price, everyone likes good quality and low price goods. The more you falsely report the high price, the more you kill customers, and the less business you have. Within a certain profit range, the price of vegetables can be appropriately reduced to benefit customers, which is also of great benefit to the establishment of long-term customer relations.