First, the development of Nankang Furniture City
Nankang Furniture City, located in Nankang City, Jiangxi Province, is a large-scale home furnishing industry cluster integrating home furnishing product display, trading, logistics, distribution and service. The development of Nankang Furniture City began in 1990s, when Nankang Municipal Government put forward the development strategy of "furniture industrialization, urbanization and branding", and Nankang Furniture City came into being. After more than 20 years of development, Nankang Furniture City has become one of the largest home furnishing industry clusters in China, with more than 500 home furnishing enterprises and annual sales exceeding 30 billion yuan.
Second, the business philosophy of Nankang Furniture City
The business philosophy of Nankang Furniture City is "people-oriented, quality wins, service wins the market". Nankang Furniture City always adheres to the consumer demand-oriented, constantly improving product quality and service level to meet consumer demand. Nankang Furniture City also pays attention to brand building, introduces well-known brands at home and abroad, builds its own brand, and improves brand awareness and reputation.
Third, the shopping process and shopping experience
1. Ready to go shopping
Before shopping, consumers can learn about the products and services of Nankang Furniture City through Nankang Furniture City official website or APP. Consumers can also ask related questions by telephone or online customer service to know the price, specifications, materials and other information of the products.
Go to the store to buy
After arriving at Nankang Furniture City, consumers can browse different brands and types of household products in the exhibition hall first. Consumers can choose their favorite products according to their own needs and budgets. If consumers are interested in a product, they can ask the clerk for more information, such as product features, usage and maintenance methods.
Place an order for payment
After consumers choose products, they can place an order for payment in the store. Nankang Furniture City supports various payment methods, including cash, bank card, Alipay and WeChat. Consumers can choose the appropriate payment method according to their own needs and habits.
Arrange delivery
Nankang Furniture City provides delivery service, and consumers can choose the delivery address and time when placing an order. The distribution service of Nankang Furniture City covers all parts of the country, and consumers can buy with confidence.
5. After-sales service
Nankang Furniture City pays attention to after-sales service and provides intimate service for consumers. If consumers encounter problems in the process of using the products, they can contact the after-sales service department of Nankang Furniture City at any time. The after-sales service department of Nankang Furniture City will solve the problem in time to ensure the protection of consumers' rights and interests.